Faculty and Staff Assistance Program Changes

To: CSU, Chico Staff, Faculty and Management Employees

  • Beginning January 1, 2014, the campus will transition to a new vendor—Empathia—for our employee assistance program. 
  • We will also continue to contract counseling services with Dr. Mike Shuell for the first six months of 2014.
  • The name of the program will change from “Faculty and Staff Assistance Program (FSAP)” to “Employee Assistance Program (EAP)” to align with CSU practices.

What does Empathia offer?

Empathia offers a wide array of health solutions focused on promoting individual and organizational well-being, providing work/life resources and educational webinars/seminars for employees.

Empathia’s Employee Assistance Program (EAP) features:

  • 24/7 telephone assessment/counseling
  • Access to mylifematters.com
  • 3 free in-person counseling sessions with a local counselor
  • Work/life resources and referrals
  • Financial consultation with a certified financial counselor
  • Legal consultation with an attorney
  • Smoking Cessation Program
  • Access to Spanish-speaking counselors
  • And more…

Why Empathia?

The CSU selected Empathia as the CSU EAP provider through a rigorous request-for-proposal process.  By using the CSU vendor, the campus benefits from the system-wide negotiated contract and pricing.


Is there a difference between a Faculty and Staff Assistance Program (FSAP) and an Employee Assistance Program (EAP)?

  • No.  The change in name simply aligns the campus with the more commonly used CSU terminology.
  • The program is still a benefit offered to faculty and staff.

What’s next?

Watch for more information to be distributed about Empathia during the month of January.  As a reminder, Dr. Shuell’s services continue to be available to CSU, Chico employees through June 30, 2014.

Need Help?

Information is available online and general questions can be forwarded to the Human Resources Service Center, (530) 898-6771 or ext. 4645.