Airfares may be booked through the state contracted agency, TravelStore, or Southwest Airlines SWABIZ and billed directly through the campus Business Travel Account (BTA). Internet Fares may be booked directly with any airline and reimbursed through the Travel Claim process.
TravelStore Process Guide - Basic instructions for registering and booking travel through TravelStore.
SWABIZ Process Guide - Basic instructions for creating a traveler account and booking air travel.State Contracted Travel Agency:
855 Howe Ave, STE 5
Sacramento, CA, 95825
Hours: M-F, 8 a.m. to 5 p.m.
A service fee of $5 will be accessed for processing tickets via their website, $10 for transactions requested by phone, or $16 for after hours transactions. Charges will not be assessed for general inquires.
Early Boarding Fees: Airlines are offering passengers the option of paying an extra fee for early boarding. This optional feature, while convenient, is not a necessary component of air travel and not consistent with the State of California's cost effective mandate. This additional expense will not be reimbursable by the State. Please direct questions to Accounts Payable, x6426.
Airfare/Trip Cancellation Insurance: This optional feature is not a necessary cost and is not consistent with the State of California's cost effective mandate. This additional expense will not be reimbursed. If a non-refundable ticket is purchased and a trip must be cancelled, please seek a credit from the carrier. This credit must be utilized for future state business travel within the timeframe stipulated by the carrier.
- This method requires the traveler to make payment directly to the airline. Reimbursement will be paid to traveler after submitting a Travel Expense Claim.
- Internet fares through SWABIZ (Southwest) may be billed directly to the campus. Contact Accounts Payable, ext. 6426, for further information on the use of SWABIZ.
SWABIZ - online reservations for Southwest Airlines