Rights and Responsibilities

Students with disabilities have the right to:

  • Full and equal participation in the services and activities of California State University, Chico  
  • Reasonable accommodations, academic adjustments and/or auxiliary aids and services
  • Privacy based on FERPA regulations
  • Information and instructional materials available in a timely manner in an accessible formats

Students with disabilities have the responsibility to:

  • Meet qualifications for and maintain essential institutional standards for courses, programs, services, jobs, and activities
  • Identify as an individual with a disability when an accommodation is needed and to seek information, counsel, and assistance as necessary
  • Provide documentation from an appropriately licensed professional which describes how your disability limits your participation in courses, programs, services, jobs and activities
  • Follow published procedures for obtaining reasonable accommodations, academic adjustments and/or auxiliary aids and services, or for requesting barrier removal

For more information about Student Rights and Responsibilities

Students with Disabilities Preparing for Postsecondary Education: Know Your Rights and Responsibilities” from the Office of Civil Rights.

Dispute Resolution

ARC Service Delivery Complaints or Concerns

If you have a concern or a complaint, we at Accessibility Resource Center would  appreciate the opportunity to address your concern informally. 

Complaints by a student about his/her academic adjustments and/or accommodations to a University's educational program related to his/her disability shall be directed to the  Director of Accessibility Resource Center/ADA Compliance Officer, Sandy Parsons, and shall be governed by coded memorandum AA 2014-08.  Students can email skparsons@csuchico.edu or make an appointment by contacting the Accessablity Rsource Center Student Services Center 170 (530) 898-5959.

If the response by the Accessibility Resource Center does not satisfactorily resolve the issue, you may initiate a complaint with the Office of Student Judicial Affairs. 

CSU Chico Policies 

Executive Order 1097: Policy Prohibiting Discrimination, Harassment and Retaliation Against Students and Systemwide Procedure for Handling Discrimination, Harassment and Retaliation Complaints by Students http://www.csuchico.edu/sjd/eo1097.pdf 

AA 2014-08: Policy for the Provision of Accommodations and Support Services to Students with Disabilities http://www.calstate.edu/acadaff/codedmemos/AA-2014-08.pdf

Campus Resources:

Student Judicial Affairs

E-mail: sjd@csuchico.edu
Phone: 530-898-6897
Kendall Hall, Room 110
Student Grievance Procedures

ADA Compliance Officer

Sandy Parsons
E-mail: skparsons@csuchico.edu
Phone: 530-898-5959

Human Resources Service Center

Complaint Processes

Outside Agency Resource:

Office of Civil Rights

Office of Civil Right Website
Phone: 415-437-7786 V/TTY
Old Federal Building
50 United Nations Way
San Francisco, CA 94102