Rights, Responsibilities, and Dispute Resolution
Students with disabilities have the right to:
- Full and equal participation in the services and activities of California State University, Chico
- Reasonable accommodations, academic adjustments and/or auxiliary aids and services
- Privacy based on FERPA regulations
- Information and instructional materials available in a timely manner in an accessible formats
Students with disabilities have the responsibility to:
- Meet qualifications for and maintain essential institutional standards for courses, programs, services, jobs, and activities
- Identify as an individual with a disability when an accommodation is needed and to seek information, counsel, and assistance as necessary
- Provide documentation from an appropriately licensed professional which describes how your disability limits your participation in courses, programs, services, jobs and activities
- Follow published procedures for obtaining reasonable accommodations, academic adjustments and/or auxiliary aids and services, or for requesting barrier removal
For more information about Student Rights and Responsibilities
“Students with Disabilities Preparing for Postsecondary Education: Know Your Rights and Responsibilities” from the Office of Civil Rights.
ARC Service Delivery Complaints or Concerns
All attempts should be made to informally resolve service delivery complaints or concerns. Complaints should be made directly to the Director of the Accessibility Resource Center. If reasonable solution to the complaint cannot be reached, the student may initiate a complaint with the ADA Compliance Officer.
Discrimination Complaints or Concerns
Students are encouraged to work directly with faculty and staff, including meeting with Department Chairs or Directors in an effort to resolve concerns informally. If a reasonable solution to the complaint cannot be reached, or if the student would prefer assistance with finding an appropriate resolution, the student may use the following process to resolve the issue.
A student who feels he or she is being discriminated against on the basis of disability is encouraged to meet with their Accessibility Resource Center adviser in an attempt to informally resolve the issue. The Accessibility Resource Center advisor may consult directly with faculty and/or staff involved in the complaint in an attempt to resolve the issue.
If the issue cannot be resolved between the student and his/her advisor, the student can make a complaint to the Director of The Accessibility Resource Center. The Director may consult directly with faculty and/or staff involved in the complaint in an attempt to resolve the issue.
If the response by the Accessibility Resource Center does not satisfactorily resolve the issue, the student may initiate a complaint with the Office of Student Judicial Affairs. The Director of Student Judicial Affairs may consult with the ADA Compliance Officer in an attempt to resolve the issue.
Note: Students have the right to file a formal complaint by following the University Grievance Procedures or by initiating a complaint with the Office of Civil Rights.
Student Judicial Affairs
Kendall Hall, Room 110
ADA Compliance Officer
Office of Civil Rights
Office of Civil Right Website
Phone: 415-437-7786 V/TTY
Old Federal Building
50 United Nations Way
San Francisco, CA 94102