STRATEGIC PLANNING FOR BUSINESS AND FINANCE

Strategic Planning for Business and Finance is designed to assist functional areas with the following:

• Strategy Development and Alignment with the University's Strategic Plan
  • Quality Improvement Initiatives
  • Performance Measurement
  • WASC Preparation
• Property Acquisition Coordination
• Audit Coordination
• Parking Coordination
• Division Webpage Coordination

Business and Finance Strategic Alignment

• Campus Strategic Plan
(PDF)
• Campus Strategic Paradigm (Hexagon)
• Division Vision and Mission
• Action Plan Matrix for 2006/07
(PDF) **NEW**
• Action Plan Narrative for 2006/07
(PDF) **NEW**
• Strategic Goals for 2006/07
(PDF)
• Accomplishments for 2005/06
(PDF)

Division and Unit Performance Indicators

• Division Dashboard
• Business & Finance Technologies
• Environmental Health & Safety and Property
  • CSU Customer Satisfaction Survey Results
  • Mail Services
    • CSU Customer Satisfaction Survey Results
  • Shipping & Receiving
    • CSU Customer Satisfaction Survey Results
  • Warehouse Operations Services
• Facilities Planning
• Facilities Management and Services
  • CSU Customer Satisfaction Survey Results
• Faculty and Staff Assistance and Work/Life Program
• Financial Services
  • Accounting Operations
    • CSU Customer Satisfaction Survey Results
  • Budget
  • Financial Reporting
  • Procurement & Contract Services
    • CSU Customer Satisfaction Survey Results
  • Printing Services
    • CSU Customer Satisfaction Survey Results - Fall 2004
  • Student Financial Services
    • CSU Customer Satisfaction Survey Results
• Research Foundation
• Risk Management
• Strategic Planning
  • Parking Services
    • CSU Customer Satisfaction Survey Results
• University Police
  • CSU Customer Satisfaction Survey Results
• A.S. Business Office

Resources

• Campus Master Plan
• Campus Results from CSU Quality Improvement Initiatives for both Customer Satisfaction (CS) and Performance Measurement (PM) using pbviews (Presents historical data from 16 different campus areas - Accounting, Career Services, Environmental Health & Safety, Facilities, Financial Aid, Housing & Residential Life, Human Resources, Library, Mail Services, Parking, Payroll, Procurement, Shipping & Receiving, Student Accounts, Student Health Services, and University Police)
• CSU Customer Satisfaction Results for 2006 - Peer Comparison
• Institutional Research Survey List
• Other CSU Quality Improvement Results
• WASC - CSU, Chico Information
• WASC - CSU, Chico - Academic Planning, Assessment and Accountability
• WASC - CSU, Chico - Student Affairs Measures of Quality and Performance
• WASC - CSU, Chico - List of Periodic Surveys
• WASC - CSU, Chico - List of Other Public Image or Customer Satisfaction Surveys
• WASC - CSU, Chico - Performance Indicators and Key Financial Ratios
• WASC is Coming

Contact Us

Beverly Delker Gentry
Director of Strategic Planning for Business and Finance
Phone: (530) 898-6231
Location: Kendall 107

Rev. 2/2/07