1.    Employee Development to create a high information
       organization by equipping and engaging our people to succeed.

2.    Internal Process Improvement to improve the internal
       process in order to become operationally excellent and innovative.

3.  3.   Financial Improvement to create a sound financial program
      necessary to support an outstanding academic program.

4.  4.   Customer Service to provide the friendliest and most value-added

           service to our customers of any University in California.

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