Information Resources consists of Meriam Library, Academic Technologies,
User Support Services, Computing Services, and Communications Services.
These units work together to plan and provide resources, training, and
support for campus information and technology services.
The Meriam Library
The Meriam Librarys mission is to support the learning, teaching, and
research needs of California State University, Chico students, faculty,
and staff. The library also serves the community and the region through
its status as a selective depository for government documents and through
a policy of open access to its collections. In a typical week more than
34,581 people come to the library to research, study, and relax. Because
the library recognizes that students needs have changed over the years,
we provide a 24-hour computer lab with a broad selection of computer software,
listening and viewing facilities for multi-media, a third-floor silent
study area, and areas for group study.
The library has a collection of more than 660,000 books, 2,000 print periodical
subscriptions, and 700,000 government documents. There is also an extensive
map collection and a curriculum/juvenile collection offering childrens
books and materials for teaching. In our Special Collections, users can
find books, manuscripts, and photographs related to the history and development
of Chico and the twelve northeastern counties of California. More than
5,000 of these historic photographs are available online at http://cricket.csuchico.edu/spcfotos/photos2.html.The
online photo collection is only a small part of the librarys expanding
electronic collection. Patrons can also access more than 30 Web-based periodical
indexes, 13,000 electronic full text periodicals, a full array of electronic
reference tools, and a pathfinder to electronic government documents. The
ReSEARCH Station serves as the Web gateway to all of the collections and
is the starting point for most research (www.csuchico.edu/library). Students
can access the ReSEARCH station from home or through one of the 89 public
workstations available in the library.
The library staff is committed to facilitating access and use of the collections
and promoting information literacy (see Information Literacy, page 55).
Professional librarians are available to answer questions at the reference
desk during most of the librarys service hours and through Ask a Librarian
e-mail reference. Librarians also teach classes on how to conduct research
or use specific resources, and are available, by appointment, for individual
consultation. In addition, students can access ChicoRIO, a Web-based self-paced
research tutorial, and attend drop-in workshops to help improve their research
skills. Other services offered include Interlibrary Loan, where students
and faculty can obtain books and articles the library does not own; a full
service copy center; Limited Loan, where students can access books professors
have placed on Reserve or view videos and multimedia; and a Special Collections
reference desk. All of these service areas have professional librarians
or trained staff to offer assistance.
For further information call 530-898-5834.
Chico State is a leader in the use of learning management systems and videostreaming
technologies to deliver distance education over the Internet. Working in
collaboration with the Regional and Continuing Education department, Academic
Technologies provides the technical infrastructure and faculty support
to offer degree programs online.
Academic Technologies offers technical and artistic professional services
to the campus community by assisting faculty, students, staff, and administration
in the instructional use of media and technology. ATEC serves the campus
community and its constituents by managing and supporting classroom technology,
the online learning management system (WebCT), online course development,
graphic design and publishing, media development and distribution, multimedia
design and production, computer imaging and animation, photography, and
Academic Technologies is located in the basement of Meriam Library. For
more information call 530-898-6112 or go to http://www.csuchico.edu/atec.
Computing services is responsible for enterprise-wide computing applications
and equipment. Computing platforms are composed of IBM, Hewlett Packard,
SUN, and Intel-based servers. Enterprise services supported include administrative
application support, electronic messaging, World Wide Web, ListServ, newsgroups,
and print-file services. Several academic colleges and departments provide
discipline-specific computing facilities. See www.csuchico.edu/computing
for more information.
Information Resources and academic departments provide student computer
labs connected to the campus network for access to campus electronic services
and the Internet. Additional student computing information can be found
under An Introduction to Computer Applications and Resources, which follows,
and at http://www.csuchico.edu/stcp.
Communications Services is responsible for the design, support, and management
of network and telecommunications services (voice and data) for the campus
community. This includes support and maintenance of 1. telephone and voicemail
services to faculty, staff, and students on and off campus; 2. network
connectivity in faculty and staff offices, and in residence halls; and
3. dial-up modem access.
The current network and telecommunications environment includes
Voice services contracted from SBC Pacific Bell through an ISDN-equipped
central office facility
University-owned voice mail system providing call routing and voice messaging
services to the campus community and student, staff, and faculty in their
High-speed network implemented on a fiber backbone
- Parallel data networks providing both instructional and administrative
access to all computing facilities
- Student, faculty, and staff remote dial-up modem access (i.e., 33.6K, 56K,
and ISDN) providing access to all online campus computing content and facilities
For more information on any of these services available to students, contact
Communications Network Services at 530-898-6868, or visit the CNS Web page
Information Technology & Computing Resources
The exchange of electronic information is an integral part of our academic
experience at CSU, Chico. Students experience electronic communications
with professors and fellow students using e-mail, the Web, and groupware;
and assignments are often turned in through e-mail. Written work is completed
on word processors. Library research, information on open classes, and
information on world and local events are found through the Internet on
the World Wide Web.
The university assures all students access to the skills and equipment
to join this electronic learning community. All students have access to
e-mail and computer labs, including a 24-hour lab in the library. Training
sessions on the basic skills are provided, and both walk-in and phone help
are available. The understanding of the nature and use of electronic information
such as that found on the Web is addressed through the campus information
Information literacy, the ability to understand, find, evaluate, and use
information, forms the basis for life-long learning and requires a blend
of technology, information seeking, and critical thinking skills. The Information
Literacy/Instruction program (www.csuchico.edu/lins) is charged with promoting
information literacy on campus through faculty, staff, and student training,
and through working with faculty to integrate technology and information-seeking
skills into their curriculum. Additionally, Academic Technologies, User
Support, and Computing Services, all contribute towards ensuring that our
campus and our students are information literate by providing technology
training, software, and hardware support.
Information Resources actively promotes the American College and Resources
Library (ACRL), Information Literacy Competency Standards for Higher Education
as a framework for teaching and assessing the information literacy level
of our students. You can find the complete text of the ACRL standards including
performance indicators and outcomes at www.ala.org/acrl/ilcomstan.html.
The five standards are
The information literate student determines the nature and extent of
the information needed.
- The information literate student accesses needed information effectively
- The information literate student evaluates information and its sources
critically and incorporates selected information into his or her knowledge
base and value system.
- The information literate student, individually or as a member of a group,
uses information effectively to accomplish a specific purpose.
- The information literate student understands many of the economic, legal,
and social issues surrounding the use of information and accesses and uses
information ethically and legally.
CSU, Chico on the World Wide Web
Students can access a host of important up-to-date campus information through
the CSU, Chico home page on the World Wide Web, http://www.csuchico.edu,
or from the Chico State Connection university portal at http://portal.csuchico.edu.
This information can be accessed from on-campus lab computers, or by using
your own computer and Web browser from home. Free workshops on getting
connected to the Internet and World Wide Web are offered regularly. If
you are considering attending CSU, Chico, information on applications and
admissions is available on the Chico Home page by clicking on Prospective
The Chico home page main menu includes:
Degrees & Majors
Colleges & Departments
Faculty & Staff
Life in Chico
Chico State Connection Portal and E-mail
The Chico State Connection (CSC) portal provides students, faculty, and
staff with personalized campus information from a single point of access.
The secure portal platform combines student information system functions
(e.g., registering in classes), campus announcements (information about
campus events and student organizations), e-mail, personal calendars, and
customizable news sites.
The CSC Home page is the starting point. In addition to providing easy
access to e-mail and personal calendars, users are presented with campus
announcements, news headlines, and links to commonly used campus Web pages.
They may also see personal announcements containing information specific
to their account profile.
The School Services section provides students and faculty access to the
student information system, where students can add and drop classes, print
unofficial transcripts, view their class schedule, financial aid information,
A section on Campus Life showcases featured events and organizations. It
also provides links to information about campus resources and student organizations.
E-mail in the portal gives students an enhanced Web-based program to check
their WildcatMail account, or some other non-university accounts they choose
to add to their profile.
Integrated into the portal is a calendar function that allows users to
view their class schedules, add events and meetings to their personal calendars,
and inform other portal users of the event or meeting.
Students must be admitted or enrolled at CSU, Chico before they can use
the portal. Information about initializing your Chico State Connection
account can be found on the Student Computing Web site at http://www.csuchico.edu/stcp
or by going to the helpdesk in the Meriam Library.
Access the Chico State Connection at http://portal.csuchico.edu or by clicking
on the CSC portal logo on the CSU Chico home page (http://www.csuchico.edu).
Internet Access and Resources
High speed access to the Internet, e-mail, the Chico State Connection portal,
and the Web is available from nearly all computer labs on campus.
High speed Internet access is also available in student rooms in the networked
residence halls (ResNet). For more information on the ResNet program, contact
University Housing (800-730-4243) or browse to www.csuchico.edu/resnet/.
Registered students with their own computers, modems, and the proper connectivity
software can access the campus computer network, library resources, and
the Internet from their residences. New services are constantly being evaluated
to provide the highest quality of connectivity available. Current services
range from standard modem connectivity to high speed ISDN services. Advanced
services such as DSL and wireless are also being investigated.
Open Access Computer Labs: The university provides several free computer
labs offering Macintoshes, PCs, printers, and networking capabilities.
These are open to all students. Most colleges and departments also offer
computer labs to students majoring or taking course work in their areas.
Computers in Residence Halls: Students in the networked residence halls
(ResNet) are provided with high speed access (ethernet) to their computers.
Additionally, computer labs are available for residents use in Lassen,
Shasta, Whitney, Mechoopda, Konkow, and University Village. Students have
access to campus standard software, e-mail, Internet and printing from
these labs. The residence halls are continually being upgraded, and all,
except Whitney, provide network connections in student rooms.
Having Your Own Computer: Students who have their own computers have the
benefit of convenient access at all times. Those with modems can access
e-mail accounts, library resources, and the Internet from their residences.
It is highly recommended that incoming students purchase a computer during
their first year at CSU, Chico.
Purchasing Computers on Campus
The Associated Students ComputerWorks, located in the A.S. Bookstore, sells
computers and software products and offers advice on the appropriate system
for any major. Special student savings are available on Macintosh and IBM-compatible
computers, and Hewlett-Packard printers, plus software from Microsoft,
Adobe, Borland, and others.
When it comes to questions and support, help is never far away. The A.S.
ComputerWorks is an authorized Apple service center.
Students attending or accepted to Chico State can take advantage of AS.
educational pricing and several computer loan programs. Stop by the ComputerWorks
or call 530-898-4447.
Both PC and Macintosh computers are used widely on campus. For specific
recommendations see the Computer Ownership page on the Student Computing
Website at www.csuchico.edu/stcp/ or contact the A.S. ComputerWorks.
Free Student Computer Training: Information Resources provides students
with free training on basic computer skills.
Workshops are free. Dates and times are posted in the public labs, and
on the Student Computing Web page: www.csuchico.edu/stcp/.
Electronic Information and Computing Help
General Computing Help: For information on where to get help with computing,
connectivity, Internet, and e-mail accounts, check the Student Computing
Web page, www.csuchico.edu/stcp/, or call the help line at 530-898-4357.
Hardware Support: If you need hardware support, call the A.S. ComputerWorks,
530-898-4447. As an authorized service center, it has a trained staff to
help you with all your computing needs.
Acceptable Use Policy
CSU, Chico has implemented a policy for use of electronic resources. It
is the responsibility of the user to read and comply with the policy. See