Frequently Asked Questions

Teaching

What do I need to put in my syllabi?

How do I guarantee that my syllabi are “accessible”?

Where do I get my course materials printed?

What do I need to do to set up my course Blackboard pages?

How do I put a book or other reading materials on-reserve for my students at the library?

I'm having problems with my computer. Where can I go for help?

I'm having problems with a student. Where can I go for help?

I want to teach an online course. Who do I talk to?

Research & Professional Development

I want to go to a conference. How do I get funded?

How do I get reimbursed for travel?

How do I apply for research grants?

How can I get assistance in writing a grant?

University Service

I want to get involved on campus. Where do I start?

Personnel / Other

What does this acronym mean?

Where can I find information about accessibility on campus?

Can I ride my bike on campus?

Where do I get stuff like posters or business cards printed?

How do I send (or receive) mail and packages?

Who is my ASC? What can I ask my ASC to do?

What do I do if I get locked out of my office?

I have questions about my paycheck. Who do I talk to?

How do I sign up for health insurance, retirement, etc.?

I'm really stressed out. Where can I go for help?

I’m experiencing a workplace issue. Who should I contact?

How do I contact the Academic Senate?

Who's in charge of what? What’s the organizational structure at Chico State?

Where do I find information about retention, tenure, and promotion (RTP) at Chico State?

I have questions about SET’s (Student Evaluation of Teaching). Who can I talk to?


Answers

Teaching

What do I need to put in my syllabi?

From the Chico State website, try this page on Syllabus Elements from CELT, the Center for Excellence in Learning and Teaching, and this page of example syllabi that focus on diversity. There will also be a Syllabus Clinic on Day 3 of Orientation.

If you have more questions, be sure to stop by CELT, located in Meriam Library 458, or talk to your New Faculty Mentor.

How do I guarantee that my syllabi are “accessible”?

Check out these two resources from TLP, the Teaching & Learning Program, at Chico State: Syllabus Accessibility and the Accessible Syllabus Checklist.

Where do I get my course materials printed?

You will generally print your own tests, handouts, etc. in your department. If you have more sophisticated print needs, talk with your ASC about your options and your ability to use department funds. There are two main print shops on campus: Print and Mail Services, located in Siskiyou Hall 118, and the Rapid Graphics Copy Center located on the 2nd floor of the Meriam Library.

Read the FAQ Where do I get stuff like posters or business cards printed? in the Personnel / Other section for more information on printing.

Where do I order textbooks?

Create an account at the Chico State Wildcat Store, which will enable you to order your textbooks and reading packets online. Orders for the following semester are typically due at the midpoint of the current semester.

What do I need to do to set up my course Blackboard pages?

Visit the Technology & Learning Program (TLP) homepage. There, you can enroll in workshops, search the Knowledge Base, or schedule a consultation with an Instructional Technology Consultant. You can also call 530-898-6167 or visit the Faculty Drop-In Lab in Meriam Library 003.

How do I put a book or other reading materials on-reserve for my students at the library?

The Reserve homepage of the Meriam Library has all the information you need.

I'm having problems with my computer. Where can I go for help?

IT Support Services (ITSS) operates a service desk out of Meriam Library 142. Hours available here. You can also call 530-898-4357 or email itss@csuchico.edu. If your problems are related to Blackboard and/or other educational software, try the Technology & Learning Program (TLP), located in Meriam Library 003. View the Faculty Drop-In Lab page for hours.

Chico State has also contracted with Lynda.com to provide unlimited software training, so be sure to check that out.

I'm having problems with a student. Where can I go for help?

For students in distress, try this resource: the Red Folder, a guide and protocol provided by the university Student Health Center. This guide is automatically installed on your university computer desktop. You may or may not be obligated to report your interaction to the appropriate offices. For disruptive students, consult this document on Handling Classroom Disruption.  

For situations involving cheating and/or plagiarism, consult this page on Academic Integrity. In these two scenarios you are encouraged to talk with your chair, even as you pursue action through other university channels.

If a student becomes physically or verbally abusive, or threatens the safety of him/herself or others, call University Police at 530-898-5555 and report the incident to Student Judicial Affairs. For more information visit the Student Judicial Affairs homepage.

I want to teach an online course. Who do I talk to?

As course assignments are a departmental matter, you should talk to your chair if you want to teach online courses.


Research & Professional Development

I want to go to a conference. How do I get funded?

All faculty have access to modest travel funds. See your chair and ASC for details. If you are presenting at a teaching-related conference, you may apply for a CELT Scholarship of Learning and Teaching Grant.

How do I get reimbursed for travel?

First, you may want to get acquainted with the CSU Travel Procedures and Regulations document found in the Policies and Procedures section of the Financial Services homepage. Now that you've slogged through a 50-page PDF, the short answer is your ASC can help you process both pre- and post-travel forms. Typically this involves completing a Travel Request Approval and Travel Expense Claim, both found on the Accounts Payable Forms page. IMPORTANT: You must fill out a Travel Request Form before your trip even if you will not be requesting reimbursement.

How do I apply for research grants?

While Chico State is a teaching-intensive institution, there are resources to support your research. The Office of Research and Sponsored Programs is your go-to resource for internal and external funding opportunities. Here's a handy one-page snapshot of campus funding sources.

How can I get assistance in writing a grant?

The Office of Research and Sponsored Programs homepage has information to get you started.


University Service

I want to get involved on campus. Where do I start?

There are many ways to get involved. Check out the University Committee List on the Academic Senate homepage to see if committee service interests you. Plan to attend a Senate meeting; the schedule (which should be updated as the semester starts) can be found here. This is the list of the 2015-2016 Academic Senators.

You might be interested in advising student clubs. While students choose their club advisor, you can make yourself known and available to them. Check out the list of student organizations at Chico State.

Perhaps you'd like to give a public lecture at the university. Talk with your dean on how to arrange this.

Finally, you may have an idea for a community outreach program. For something like this, consult with the Office of the President.

A word of advice: Don't take on too much, too soon. You have time to build a service profile; let your mentor be your guide on how to ease into these roles.


Personnel / Other

What does this acronym mean?

See our handy guide to Acronyms at Chico State, under the "New Faculty Support" section.

Where can I find information about accessibility on campus?

The Accessibility Resource Center is housed in the Student Services Center (SSC) 170. You can also call 530-898-5959 or find staff emails here. For more information, visit the Accessibility Resource Center homepage.

Fall & Spring Hours: M-Th, 7:00am-5:30pm

For maps & guides, try the Building Access Guide, and the Accessible Parking Areas Map. The Office of Diversity and Inclusion at Chico State also has a Safe Zone Ally Resources page, and a map to Gender Neutral Bathrooms on campus.

Can I ride my bike on campus?

While it is tempting to coast through campus, bicycling is prohibited in the Campus Core (this handy map also includes bicycle parking areas). So, bike to campus, but to be safe, walk it once you're there. The fines are real. See campus bike rules and general information on bicycling in Chico.

Where do I get stuff like posters or business cards printed?

Print and Mail Services, located in Siskiyou Hall 118, is the university's Print Shop. They offer a variety of products and services such as business cards, binding/ finishing, and shredding. You can even submit your order online through NowPrint.

The Rapid Graphics Copy Center is another print shop, located on the 2nd floor of the Meriam Library. They also offer a full spectrum of services, and additionally can print large-format items such as banners and posters.

You may want to ask your ASC and/or comparison shop to determine which option is more appropriate for your needs. Your ASC can also answer questions about payment through department funds.

How do I send (or receive) mail and packages?

To send intra-campus mail, use an interdepartmental envelope and enter the Recipient Name & Campus Zip Number. You may locate campus zip numbers on the Campus Directory. You may leave outgoing mail in your department outbox. For more information, visit the Print & Mail Services homepage.  

Per the university policy, "Faculty and staff are reminded that State resources may not be used to ship or receive personal packages or mail." For more information, visit the Shipping & Receiving homepage.

Who is my ASC? What can I ask my ASC to do?

Check out our page Who's My ASC? under "New Faculty Support."

What do I do if I get locked out of my office?

You can call University Police at 530-898-5555 to request access to your building. The University Police Department is located at the corner of W. 2nd and Chestnut St.

I have questions about my paycheck. Who do I talk to?

This page listing university Payroll Technicians from the Human Resources Service Center should help. Check to see you are contacting the appropriate technician for your area or matter. You may also want to read up on General Payroll Information and Payroll FAQs.

How do I sign up for health insurance, retirement, etc.?

The Human Resources Service Center operates a service counter at Kendall Hall 220 where staff can be of immediate assistance during office hours. You can reach the office at 530-898-6771. More contact information here. In the meantime, check out their very informative pages on: Benefits and Workers' Compensation, Benefits FAQs, Retirement and Supplemental Savings Plans, and Health Plans.

I'm really stressed out. Where can I go for help?

The university offers an Employee Assistance Program designed to support university employees and their families through a variety of free programs such as mental health counseling, stress management, tobacco cessation, and financial management — to name a few. View the contact information page or visit the dedicated website MyLifeMatters to get started. The password is csuchico.

If your experience is a result of a discordant work environment, workplace bullying, and/or what you suspect may be harassment or discrimination, also consider the resources available to you listed in the FAQ I’m experiencing a workplace issue. Whom should I contact?.

I’m experiencing a workplace issue. Whom should I contact?

The Complaint Processes page from the Human Resources Service Center will set you in the right direction, based on the nature of your complaint.

The Chico Chapter of the California Faculty Association is available on campus at Kendall Hall 111C, or by calling 530-898-4788. Contact information is listed on the web pages of the Executive Board and CFA department representatives, but be aware that the latter list may need to be updated.

Additional resources are the Labor Relations page and the Equal Opportunity and Dispute Resolution page.

How do I contact the Academic Senate?

Browse Academic Senate homepage for the schedule of Senate meetings (to be updated), the roster of 2015-2016 Academic Senators, and the Executive Committee. Additionally, the office of the Senate Chair, Betsy Boyd, is located in Kendall Hall 101, and can be reached at 530-898-6201.

Who's in charge of what? What’s the organizational structure at Chico State?

Try this page on Administrative Organization Charts, but be aware that it may be out-of-date.

Where do I find information about retention, tenure, and promotion (RTP) at Chico State?

The RTP process can be complex and laborious. Your first line of defense would be your ASC, chair, and dean. The Office of Faculty Affairs, located in Kendall Hall 104 is also a good resource. In the meantime, you can start reading the RTP page on Faculty Affairs homepage, and concurrently reference the FPPP (Faculty Personnel Policies & Procedures).

I have questions about SETs (Student Evaluation of Teaching). Who can I talk to?

Start with your department chair. You can also review the latest campus-wide Executive Memorandum on the SET policy and information on SETs in the FPPP (section 4; page 25).