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Software Installation Policy

Originally the Smart Classooms were designed to provide a network connection and data projector, with faculty supplying their own laptop computers. Because of the inconvenience of having to bring a laptop computer into the room and set it up for each class, it was decided to try a pilot program where computers with a generic suite of software were permantently installed in the Smart Classrooms. By generic it is meant that all the Smart Classroom computers are essentially identical "appliances" and have installed on them the most commonly used campus software applications. It was realized from the outset that the program would not be able to provide customized installations wherein all the software that faculty may want to use could be installed and maintained. The pilot program was deemed a success, and since then every Smart Classroom has been equipped with a computer. In order to provide computers in as many rooms as possible it was decided that we would have to accept a sacrifice in the flexibility of adding software.

Smart Classroom Software Suite

Software installed in the Smart Classrooms is maintained as a "Smart Classoom software suite" and is identical on all Smart Classoom computers (software suite list). Any software added to the suite is added to all the Smart Classroom computers. Currently, this is the only way that we can effectively ensure reliable operation of the Smart Classroom computers and have the ability to rebuild these computers quickly in case of problems.

Options for Using Non-Standard Software in the Smart Classrooms

It is understood that if a faculty needs to teach using a specific software program that is not installed on the Smart Classoom computer, then the computer is of little use. There are several options for using non-standard software in a Smart Classroom:

  1. Request that the desired non-standard software be added to the Smart Classoom software suite.
    With our present resources the ability to add non-standard software is severely constrained. Our basic policy for adding non-standard software to the Smart Classroom software suite is as follows:
    • Software must be 30mb or smaller in size when installed.
    • Software must not require any changes to the existing Smart Classroom hardware (e.g. extra memory, addition of internal boards, external dongle, etc.)
    • Classroom Support must be provided with a licensed copy of the software.
    • Use the following link to request that your software be added to the Smart Classroom software suite: Smart Classroom Software Installation Request

     

  2. Self install.
    If the desired software does not meet the above criteria but is only going to be used once or infrequently, the faculty may install the software on the Smart Classroom computer themselves before their class. Note that the software used to maintain the Smart Classroom computers will automatically erase the installed software overnight, so the non-standard software will need to be installed before each class that it is needed in. If you intend to use this approach, please notify Classroom Support by email: Classroom Support

  3. Laptop.
    If neither of the above options is adequate, the faculty is encouraged to install the custom software on a laptop computer and bring the computer into the Smart Classroom. The data projector and network connection in the Smart Classrooms can be connected to the laptop very easily. For help in getting set up to use your laptop in a Smart Classroom contact Classroom Support at x5475.

  4. Department computer.
    In exceptional cases, Classroom Support will consider working with a department to enable a second computer (provided and maintained by the department) to be installed in the Smart Classroom. The department would then be in full control of all software maintained on this second computer. If your department is interested in exploring this approach contact Classroom Support

 

Please refer to the Frequently Asked Questions page for answers to commonly asked questions.
 



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California State University, Chico
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