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CNS
can help diagnose trouble on your CNS telephone line. The
most common types of trouble are loss of dial tone and static
or noise on the line. The first thing we always ask of our
customer is that they check their own equipment. A very good
test is to unplug all equipment you have connected to your
phone jacks. This includes phones, answering machines, computers
and other internet devices, and any cable connections that
run through your phone line. Leave all devices unplugged for
10 minutes and then plug one phone back in (preferably a non-cordless
phone). If your service is still not functioning properly,
contact the CNS office. We will need you to provide us with
a 4 hour block of time, between the hours of 8am - 6pm Monday
through Saturday, in which someone will be at the residence.
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