Telephone Services
Telephone Services
Your CASV Bill
The billing period for your CASV account runs from the first day of each month, through the last day of each month. Typically you will receive your bill by the tenth day of the following month. If you do not receive your bill, it is your responsibility to contact our office immediately to avoid late penalties. Payments received after 2 pm on the last business day of the month will appear as an unpaid balance on your next statement.
Your CASV bill will be sent via e-mail unless otherwise requested. If a paper bill is requested, there will be a 95¢ monthly charge to cover the cost of producing and mailing a paper bill. Read the official campus policy on communicating via e-mail.
The CASV Late Cycle
6 Days Late
If we don't receive payment for your invoice by six days after the due date, your account will be subject to a $3 late charge. At this time you will also be sent a late notice informing you that you have approximately 10 days to make payment to ensure that your IAC services are not deactivated.
16 Days Late
If your CASV account becomes 16 days past due your IAC access will be deactivated. Upon receipt of the past due balance the account will automatically be reactivated and charged a $5 reactivation fee.
35 Days Late
At 35 days due your account will be subject to several penalties.
(1) All services which do not affect your roommates will be suspended. (2) You may also be subject to a hold preventing you from receiving transcripts and registering for classes. (3) Your account will be referred to a private credit bureau for collection. This referral may permanently damage your credit rating. At this point we will require a verbal request as well as payment in full to reactivate your account.