Communications Services
Welcome to Communications Services (CSRV). We are the organization within Information Resources responsible for the design, installation, and maintenance of the campus cabling infrastructure; the data network (switches and routers), and the voice network including the Private Branch Exchange (PBX), telephone sets, and voice mail services. In addition, CSRV is responsible for the University's remote service in Northern California to provide network services, remote access, and telephone services.
Our Organization Includes
Communications Account Services (CASV) creates and manages telecom billing accounts and administering the admin telecom billing Website. This online tool provides campus departments the ability to review their monthly voice and network charges. CASV also manages the phone lines in the university-owned residence halls, providing local and long distance voice services.
Network Operations (NOP) coordinates network operations, maintenance, design, and development for the campus including the various methods of connecting to the campus network backbone (dial-in modem services, wireless, etc.).
Telecommunications Services (TSRV) Staff provides design, implementation, and management of voice and data communications on campus. TSRV services include telephone and networking cabling infrastructure for the campus telecommunications system, supported devices, and associated peripheral equipment, as well as management of the telephone and voicemail systems.
Feature Articles
Avaya Wins Frost & Sullivan 2011 Global Market Share Leadership Award
“Throughout the years, Avaya has demonstrated unwavering commitment to delivering superior communication solutions to its business customers, and has proven once again its market leadership in enterprise mobility,”
AVST signs a regional master distribution agreement
"Users of Active Voice products in APAC have a new guarantee of service and software continuity following the signing of a regional master distribution agreement."
Avaya and Skype Team Up
Avaya and Skype have announced a strategic agreement to deliver communications and collaboration solutions to businesses of all sizes.
Announcements
Campus Network Upgrade
Communications Services (CSRV) has begun the planning process to upgrade the campus network in Spring 2012

