Service Interruptions

This page is an archived log of all scheduled maintenance, unplanned downtime, or other interruptions in service for Blackboard Learn and its associated services.

For current status, check status.csuchico.edu

Blackboard Learn

This table lists planned and unplanned downtime for our Blackboard Learn production instance.

Scheduled maintenance will include a reference number for its associated RFC.

RFC Documents older than 10/01/2015 are archived in RFC Archive.

Code definitions are listed below.

Date Day Start End Outage Type RFC Tech Code Notes
10/16/2017 Mon 10:42 11:25 No System Stability - - SS Submission errors
  9/21/2017 Thu   5:00  7:00 Yes Scheduled 3861835 RU OS
DB
OSA patching
DBA patching
9/14/2017 Thu 5:00 7:00 Yes Scheduled

3847350

ML SE Term dates
Delete empty terms
Tomcat cookie logging
9/7/2017 Thu 5:00 7:30 Yes Scheduled

3796639

RU SE
SE
SE
SE
Theme update: 1024px
Theme update: grade center
Java preferences path
Monitoring scripts
9/6/2017 Wed 12:44 12:48 No System Stability - - SS Health check failed (bbprd3)
9/1/2017 Fri 5:00 7:30 No Scheduled 3733762 ML SE Recovery on bbprd2, bbprd6
8/31/2017 Thu 5:00 7:30 Yes Scheduled 3733762 ML CU
B2
Q2 2017 CU3
Telemetry B2
8/28/2017 Mon 15:08 15:17 No System Stability - - SS Health check failure
8/25/2017 Fri 07:25 07:28 No System Stability - - SS Health check failure
8/23/2017 Wed 15:22 15:28 No System Stability - - SS Helath check failure
8/22/2017 Tue 20:15 20:37 No System Stability - - SS Health check failure (multiple)
8/22/2017 Tue 19:13 19:26 No System Stability - - SS Health check failure (multiple)
8/21/2017 Mon 16:06 16:35 No System Stability - - SS Health check failure (multiple)
8/21/2017 Mon 13:30 13:55 Yes Emergency 3683001 RU UD Rolling restart + outage
8/21/2017 Mon 12:32 12:51 No System Stability - - SS Health check failure (multiple)
8/21/2017 Mon 11:07 11:20 No System Stability - - SS Health check failure (multiple)
8/21/2017 Mon 10:36 10:49 No System Stability - - SS Health check failure (multiple)
8/21/2017 Mon 8:31 8:47 No System Stability - - SS Health check failure (multiple)
8/18/2017 Fri 18:38 18:49 No System Stability - - SS Health check failure (multiple)
8/18/2017 Fri 17:43 19:01 No System Stability - - SS Health check failure (multiple)
8/18/2017 Fri 11:56 12:46 No System Stability - - SS Health check failure (multiple)
8/18/2017 Fri 11:38 11:56 No System Stability - - SS Health check failure (multiple)
8/18/2017 Fri 7:16 8:04 No System Stability - - SS Health check failure (multiple)
8/17/2017 Thu 5:00 7:30 Yes Scheduled 3624573  RU SE
SE
SE

Kaltura B2
Kaltura Player
Role mapping: guest instructor

8/10/2017 Thu 5:00 7:30 Yes Scheduled 3528652 RU

OS
DB
B2
B2
B2
OS
SE
SE

OSA patching
DBA patching
McGraw-Hill Connect B2
Partner Cloud B2
iClicker B2
Additional memory (bbprd1)
Ping timeout (bbprd2)
Lucene indexer fix

7/20/2017 Thu 6:00 7:30 Yes Scheduled 3450071 RU DB
SE

DBA patching
Visual theme fix

7/13/2017 Thu 5:00 7:30 Yes Scheduled 3401934 RU DB
SE
SE
SE

Database audit logging
Visual theme fix
PeopleSoft integration
Peer discovery timeout

7/5/2017 Wed 23:24 23:27 No System Stability - - SS Health check failure (multiple)
7/5/2017 Wed 23:18 23:21 No System Stability - - SS Health check failure (multiple)
7/5/2017 Wed 23:12 23:17 No System Stability - - SS Health check failure (multiple)
7/5/2017 Wed 23:05 23:11 No System Stability - - SS Health check failure (multiple)
7/5/2017 Wed 10:33 10:46 No Emergency 3364629 RU SE Xythos parsing config
7/4/2017 Tue 23:06 23:11 No System Stability - - SS Health check failure (multiple)
7/3/2017 Mon 23:22 23:25 No System Stability - - SS Health check failure (multiple)
7/3/2017 Mon 23:07 23:15 No System Stability - - SS Health check failure (multiple)
7/1/2017 Sat 23:24 23:28 No System Stability - - SS Health check failure (bbprd2)
7/1/2017 Sat 23:06 23:13 Yes Unplanned - -

UD

Unplanned downtime

6/29/2017 Thu 10:05 10:54 No System Stability - -

SS

Email outage

6/22/2017 Thu 5:00 7:30 Yes Scheduled 3294854 RU

OS
SE
SE

OSA patching
Local account cleanup
JDK update

6/21/2017 Wed 15:04 15:53 No Emergency 3303415 RU

SE

Rolling restart

6/20/2017 Tue 22:59 23:03 No System Stability - - SS Health check failure (2 nodes)
6/20/2017 Tue 20:57 21:01 No System Stability - - SS Health check failure (bbprd7)
6/20/2017 Tue 15:12 15:56 No Emergency 3295466 ML SE Rolling restart
6/19/2017 Mon 23:04 0:27 Yes Unplanned - - UD Unplanned downtime
6/18/2017 Sun 23:02 0:17 Yes Unplanned - - UD Unplanned downtime
6/17/2017 Sat 23:40 23:49 Yes Unplanned - - UD Unplanned downtime
6/17/2017 Sat 22:21 23:02 Yes Emergency 3279173  ML SE Emergency restart
6/17/2017 Sat 18:25 21:56 Yes Unplanned - - UD Unplanned downtime (netapp)
6/16/2017 Fri 23:07 23:10 No System Stability - - SS Health check failure (bbprd2)
6/15/2017 Thu 23:04 0:27 Yes Unplanned - -

UD

Unplanned downtime

6/15/2017 Thu 22:33 22:36 No System Stability - -

SS

Health check failure (bbprd7)

6/15/2017 Thu 4:51 6:38 Yes Scheduled 3231987 ML

SP
SE
SE
SE
SE
B2

Q2 2017 service pack
Theme update
JDK update (postponed)
Ulimit change
Tomcat logging change
Partner Cloud B2

6/08/2017 Thu 5:00 7:30 Yes Scheduled 3214999  RU B2
B2
B2
SE
DB
SE
SE

Softchalk B2 (postponed)
Cambridge MBC B2
Macmillan Launchpad PC
Apache proxy timeout
DBA patching
bbprd1 push config
Course roles sort order

6/01/2017 Thu 5:00 7:30 Yes Scheduled 3181641 ML B2
B2
B2
B2
B2
B2
SE
Zoom LTI switch
Kaltura B2
Kaltura player update
Kaltura shared repository
Kalura owner change
Collaborate Ultra removal
Disable remove_users script
5/16/2017 Tue 8:00 9:50 No System Stability 3116500 - SS Emergency Maintenance
5/15/2017 Mon 12:45 13:00 No Unplanned 3112046 - UD

ulimit change

Single node Instability

5/12/2017 Fri 5:00 06:00 Yes Scheduled 3098671 ML

Lucene indexer fix

5/11/2017 Thu 15:36 17:54 Yes Unplanned 3098707 - UD

Apache config change

Micro outage (all nodes)

5/07/2017 Sun 13:59 23:39 No System Stability - - SS Health Check Failure
5/4/2017 Thu 15:02 16:00 No Stability - - SS Slowdown
5/3/2017 Wed 11:53 11:57 Yes Unplanned - - UD Micro outage (all nodes)
4/20/2017 Thu 5:00 7:30 Yes Scheduled pending RU B2
SE
Fischer B2 install
Full-text-index job removal
3/30/2017 Thu 8:00

9:00

No No Downtime 2866129 RU

SE

Redundant file cleanup

3/23/2017 Thu 5:00

7:30

Yes Scheduled 2819451 ML

B2
NW
SE

Lippincott LTI Integration
Data Center Firewall Update
Course Roles Modification

3/17/2017 Thu 5:00

9:30

Yes Scheduled(Extended) 2791761 RU

SE

CU4 Upgrade Extended

3/16/2017 Thu 4:54

7:35

Yes Unplanned - -

UD

Database outage

3/09/2017 Thu 5:00

7:30

Yes Scheduled 2762317 ML

B2

Kaltura B2

3/02/2017
Thu 5:00

7:30

Yes Scheduled 2724727 RU

OS
DB
B2

OS patching
DB patching
SolfChalk Integration

2/28/2017 Tue 11:37 14:08 No System stability - -

SS

Amazon S3 outage

2/23/2017 Thu 14:26 14:49 No System stability - -

SS

Health check failure (bbprd3)

2/23/2017 Thu 5:00 7:30 Yes Scheduled 2695683 ML

OS
DB
B2

OS patching
DB patching
Turniting B2 update to 2.7.1

2/19/2017 Sun 14:00 21:00 Yes Unplanned - - NW Authentication outage
2/19/2017 Sun 7:00 9:00 Yes Unplanned - - NW Authentication outage
2/18/2017 Sat 14:00 21:00 Yes Unplanned - -

NW

Authentication outage

2/16/2017 Thu 5:00 7:30 Yes Scheduled 2636269 RU

SE
SE
SE

Self Service migration
Integration update
Theme update

2/2/2017 Thu 5:00 7:30 No No Downtime 2581820 ML

SE
SE
B2
SE

Self Service Changes
Integration Update
Zoom Cloud Integration on Kaltura
Theme Update

1/12/2017 Thu 5:00 7:30 Yes Scheduled 2464163 RU OS
DB
B2
B2
B2
SE

Partner Cloud B2
Macmillan Launchpad
Pearson Revel
UPD Application Shutdown
1/7/2017 Sat 6:00 17:00 Yes Scheduled 2419754 ML NW Data center maintenance
1/5/2017 Thu 7:30 9:30 Yes Unplanned  2403502 -

UD

Authentication outage
1/5/2017 Thu 5:00 7:30 Yes Scheduled 2403502 RU

B2
B2

MyBusinessCourse B2 (pending)
WebAssign B2 (pending)
1/2/2017 Mon 4:30 7:30 Yes Scheduled 2403500 RU

SP
SE
SE

Q2 2016 service pack
Learn 2016 theme
Revised Home tabs
12/22/2016 Thu 5:00 7:30 Yes Scheduled 2403493 RU SE
OS
DB
Integration update
OS patching
DB patching
12/01/2016 Thu 4:00 8:00 Yes Scheduled 2318205 RU NW Network Maintenance
11/17/2016 Thu 7:00 7:30 No

Scheduled

2288280

RU SE

Integration update

11/17/2016 Thu 5:00 6:31 Yes

Scheduled

2241354

ML DB
B2

Blackboard DBA and OS patching
Wimba B2 Removal

11/10/2016 Thu 5:00 8:00 No

Scheduled

2261981

RU SE

Integration Modifications

11/4/2016 Fri 6:40 8:20 Yes

Unplanned

-

RU UD

Authentication failures

10/20/2016 Thu 5:00 6:54 Yes

Scheduled

2175130

TS DB
B2
OS
DB

Database Compatibility 12G
Lynda B2
OS patching
DB patching

10/14/2016 Fri 4:00 5:31 Yes

Scheduled

2152094

RU NW
B2

Network maintenance
Collaborate B2

9/29/2016 Thu 5:00 6:02 Yes

Scheduled 

2095798 

ML DB

Database Compatibility 12G (Postponed)

9/22/2016 Thu 5:00 6:20 Yes Scheduled  2060247 TS B2
DB
OS
SE
SE

Kaltura B2
DB Patch
OS Patch
Phase 3 Integration changes
Log Archiver Fix

9/15/2016 Thu 5:00 6:03 Yes Scheduled 

2043503

RU

B2
B2
B2
SE
SE
SE

Partner Cloud B2
BB Mobile B2
Uninstall Voice Tools B2
Self-Service usernames
Xythos communication config
Security update

9/08/2016 Thu 5:00 8:00 No Scheduled 2031923 ML B2 Kaltura Config Change
9/1/2016 Thu 5:00 8:00 Yes Scheduled 2005208

ML

B2
SE

Remove Collaborate Voice Tools B2
Kaltura Config Fix

8/25/2016 Thu 5:00 8:00 No Scheduled 1917479

RU

B2
SE
SE

Disable Lynda Tools
Add ePortfolio Pilor tab
New Phone support Module

8/18/2016 Thu 5:00 5:37 Yes Scheduled 1917479

ML

B2
B2
B2
B2

iClicker B2
Zoom LTI Integration
Remove BB Sync B2
Remove Internship B2

8/11/2016 Thu 5:00 8:21 Yes Scheduled 1863805

RU

DB

Database Hardware Upgrade

8/04/2016 Thu 5:00 5:52 Yes Scheduled 1849032

TS

B2
B2

BB Data Gathering B2
Integrate MyBusinessCourse

7/28/2016 Thu 5:00 8:00 Yes Scheduled 1825207

ML

CU

Cumulative Update 4

7/21/2016 Thu 7:00 8:00 No Scheduled 1813409

RU

B2
SE
SE

Setup Digication
PeopleSoft Update
New homepage modules

7/14/2016 Thu 5:00 5:59 Yes Scheduled 1777519

RU

B2
B2
B2
B2

BB Collaborate Ultra
Kaltura B2
Turnitin B2
Digication B2

7/7/2016 Thu 5:00 8:00 No Scheduled 1753543

TS

SE

Update Scripts [No Downtime]

6/30/2016 Thu 5:00 5:57 Yes Scheduled 1738311

RU

B2
SE
SE

Pathbrite B2
Hierarchy load
Lucene indexer fix

6/25/2016 Sat 19:00 8:00 Yes Scheduled  1716252 ML OS

Content Migration

6/16/2016 Thu 5:00 6:24 Yes Scheduled  1679015 TS OS
DB
SE

OS patching
DB patching
Patch Fix

6/10/2016 Fri 7:30 14:00 Yes Scheduled 1690714 ML SE

Data center shutdown

6/2/2016 Thu 5:00 7:04 Yes Scheduled - RU SE
SE
B2
B2

NetApp VM migration
Patch Fix
BB Collaborate B2
BB Mobile Web Services B2

5/26/2016 Thu 5:00 8:00 Yes Scheduled - TS OS
NW
OS
SE
SE
EW

Java update
Load Balancer ne changes
Security
Quota implementation
Update scripts
Extended window

5/10/2016 Tue 13:41 13:56 No System stability - - SS

NetApp incident

5/5/2016 Thu 5:00 8:00 Yes Scheduled  1561678 ML OS

Security Update

5/2/2016 Mon 18:35 18:38 Yes Unplanned - - NW

Network outage

4/28/2016 Thu 5:00 7:29 Yes Scheduled 1540483 RU SE
DB
DB

watchLUTO script update
Assessment SQL patch
RMAN backup scheduling

4/21/2016 Thu 5:00 7:35 Yes Scheduled 1525348 TS OS
DB

OS patching
DB patching

4/19/2016 Tue 13:59 14:04 No System stability - - SS Failed health check (bbprd5)
4/19/2016 Tue 13:22 13:28 No System stability - - SS

Failed health check (bbprd4)

4/14/2016 Thu 5:00 5:29 Yes Scheduled 1496336 ML B2
B2
B2
NW

Cloud Profiles B2
Blackboard Store B2
Content Editor B2
Remove Alias for bbapp1a through bbapp7a

4/7/2016 Thu 22:16 22:18 No System stability -

-

SS

Failed health check (bbprd2)

3/30/2016 Wed 5:00 5:55 Yes Scheduled  1465578

RU

SE
SE
SE
SE

Lucene indexer fix
Git remote update
Cleanbb.sh
Collaborate recording watchdog

3/23/2016 Wed 22:39 22:42 No System stability - - SS Failed health check (bbprd7)
3/23/2016 Wed 2:39 2:42 Yes Unplanned - - UD Failed health check (all traffic nodes)
3/17/2016 Thu 5:15 6:57 Yes Scheduled 1425979 TS OS RHEL 6 upgrades (down 5-8am)
3/16/2016 Wed 8:00 17:00 No Scheduled 1425956 TS OS RHEL 6 upgrades (no downtime)
3/15/2016 Tue 8:00 17:00

No

Scheduled 1425952 TS OS RHEL 6 upgrades (no downtime)
3/14/2016 Mon 8:00 17:00 No Scheduled 1425950

TS

OS

RHEL 6 upgrades (no downtime)

3/14/2016 Mon 22:50 23:21 Yes Emergency ERFC - EM ActiveMQ restart (all nodes)
3/14/2016 Mon 21:29 21:52 No Emergency ERFC

-

EM

ActiveMQ restart (two nodes)

3/14/2016 Mon 8:35 8:38 Yes Unplanned -

-

UD

Failed health checks (all nodes)

3/14/2016 Mon 8:07 8:29 No System stability -

-

SS

Failed health checks (multiple nodes)

3/10/2016 Thu 16:03 16:34 No Emergency 1429176

-

B2

Kaltura B2

3/10/2016 Thu 5:00 6:37 Yes Scheduled 1398973

RU

B2
B2
SE
DB

Kaltura B2
Proctorio
Collaborate watchdog script
Database drive replacement

3/3/2016 Thu 5:00 6:45 Yes Emergency  ERFC

-

OS
DB

OS security update
DB security update

2/25/2016 Thu 5:00 5:40 Yes Scheduled 1361141 ML

B2
B2
B2
B2
B2
B2

WileyPlus B2
Lynda.com B2
Mashup Slideshare B2
Partner Cloud B2
Portal B2
BB Store B2

2/24/2016 Wed 10:56 11:17 Yes Unplanned

-

-

UD

Network outage

2/18/2016 Thu 5:00 6:40 Yes Scheduled 

1340843

TS

OS
DB

OS patching
DB patching

2/11/2016 Thu 5:00 7:09 Yes Scheduled 1326792 

RU

SE
SE

PeopleSoft integration upgrade
Update crontab messaging config

2/8/2016 Mon 22:23 22:26 No System stability -

-

SS

bbapp6a failed health check

2/4/2016 Thu 5:00 6:00 Yes Scheduled 1307294

ML

B2

Blackboard Mobile B2

1/14/2016 Thu 5:00 7:30 Yes Scheduled 1227708

TS

OS
DB
B2
B2
B2
B2
B2
B2
SE
SE

OS patching
DB patching
Blackboard Collaborate B2
Blackboard Mobile B2
Caliper B2
iClicker B2
NBC Learn B2
Retention Center B2
PeopleSoft integration update
Kaltura KAF config change

1/7/2016 Thu 5:00 7:09 Yes Scheduled 1206707

RU

CU
B2
B2
B2
B2
B2
B2
B2
B2
SE

Cumulative Update 3
Assessments B2
Assignments B2
Blackboard Core B2
Blogs and Journals B2
Discussions B2
Portal B2
Portfolios B2
Wikis B2
Orphaned grade center columns

12/3/2015 Thu 5:00 5:47 Yes Scheduled 1151280

RU

SE
SE

Clearing maintenance backup files
Lucene indexer fix

11/24/2015 Tue 5:00 5:40 Yes Scheduled 1142315

ML

B2

Removing unused B2s

11/19/2015 Thu 5:00 7:25 Yes Scheduled 1125507

TS

OS
DB
B2
SE
SE

OS patching
DB patching
Removing unused B2s
Integration updates
Log pruning

11/12/2015 Thu 5:00 6:15 Yes Scheduled 1113264

ML

B2
SE

Removing unused B2s
GitHub script migration

10/22/2015 Thu 5:00 6:58 Yes Scheduled 1080540

RU

OS
DB

OS patching
DB patching

10/11/2015 Sun 1:10 9:20 Yes Unplanned -

-

UD

Network outage

10/1/2015 Thu 5:00 5:45 Yes Scheduled 2191

ML

SE
SE
SE
SE

Notification settings error
Integration upload error
Peer services fix
Lucene indexer fix

9/17/2015 Thu 17:52 17:54 Yes Unplanned -

-

UD

Micro outage

9/17/2015 Thu 5:00 6:44 Yes Scheduled 2179

TS

OS
DB
B2
B2
SE

OS patching
DB patching
Blackboard Mobile Web Services B2
SCORM Engine B2
Tomcat logging config

9/3/2015 Thu 5:00 6:20 Yes Scheduled 2146

RU

CU
B2
B2
B2

Cumulative Update 2
YouTube Mashup B2
Content Editor B2
Blackboard Mobile Web Services B2

8/14/2015 Fri 4:42 7:00 Yes Scheduled -

TS

NW

Network maintenance

8/13/2015 Thu 5:00 5:39 Yes Scheduled 2138

ML

SE
B2
B2
B2

Image display patch
Collaborate B2
Blackboard Mobile Web Services B2
McGraw-Hill Connect B2

8/7/2015 Fri 7:55 10:09 Yes Emergency 2144

ML

EM

Emergency restart

8/6/2015 Thu 5:30 6:59 Yes Scheduled 2124

RU

NW

Network maintenance

8/5/2015 Wed 5:00 6:30 Yes Scheduled 2132

TS

DB

Database patch

7/30/2015 Thu 5:00 6:17 Yes Scheduled 2123

RU

B2
B2
B2
B2
B2
B2
NW

Assessments B2
Grading B2
SCORM Engine B2
Retention B2
Calendar B2
Kaltura B2
Network change

7/25/2015 Sat 20:42 20:51 Yes Unplanned -

-

UD

Network Outage

7/25/2015 Sat 5:00 13:20 Yes Scheduled -

TS

DB

Database client config change

7/16/2015 Thu 5:00 6:45 Yes Scheduled 2108

ML

B2
B2
B2
B2

Kaltura B2
Cengage learning B2
Pearson B2
Wiley B2

6/25/2015 Thu 5:00 5:56 Yes Scheduled 2079 RU OS

System update

6/17/2015 Thu 12:00 13:00 Yes Emergency - - EM

Emergency maintenance

6/16/2015 Tue 17:30 18:30 Yes Unplanned - - UD

Post-Oracle 12c outages; emergency restart

6/16/2015 Tue - - No System stability - - SS

Post-Oracle 12c outages

6/15/2015 Mon 1:56 14:56 Yes Unplanned - - UD

Post-Oracle 12c outages

6/13/2015 Sat 9:28 11:45 No System stability - - SS

Post-Oracle 12c outages

6/12/2015 Fri 10:54 15:23 Yes Unplanned - - UD

Post-Oracle 12c outages

6/11/2015 Thu 5:00 7:55 Yes Scheduled 2065

ML

DB
B2

Oracle 12c
Plugins B2

5/28/2015 Thu 5:00 6:45 Yes Scheduled 2045 TS OS System update
5/21/2015 Thu 4:15 8:00 Yes Scheduled 2012 * SP October 2014 service pack
5/11/2015 Mon 22:40 8:48 No System stability - - SS bbapp7a failed health check
4/30/2015 Thu 5:00 8:00 Yes Scheduled 2000 RU SE Restart for finals week
4/23/2015 Thu 5:00 7:35 Yes Scheduled 1997 TS OS System update
4/16/2015 Thu 5:00 8:00 Yes Scheduled 1991 ML B2
B2
B2
B2
Self and Peer Assessment B2
Achievements B2
Blackboard Mobile B2
Content Editor B2
4/9/2015 Thu 5:00 8:00 Yes Scheduled 1969

RU

B2
B2
B2
B2
B2

Partner Cloud B2
Cengage B2
Textbook B2
McGraw-Hill B2
Pearson B2
4/3/2015 Fri 13:27 13:40 No System stability - - SS bbapp3a failed health check
4/2/2015 Thu 13:57 14:01 No System stability - - SS bbapp3a failed health check
3/26/2015 Thu 5:00 8:00 Yes Scheduled 1952 TS B2
B2
B2
B2
B2
B2
B2
B2
B2
Assessments B2
Assignment B2
Grading B2
Group Manager B2
Inline Grading B2
My Grades B2
Retention Center B2
Data Integration B2
Turnitin B2
3/23/2015 Mon 11:28 11:49 No System stability - - SS Math image editor
3/19/2015 Thu 5:00 6:00 Yes Scheduled 1945 ML SE Config changes
3/16/2015 Mon 12:28 12:38 Yes Unplanned - - UD Campus-wide network outage
3/16/2015 Mon 13:51 14:00 Yes Unplanned - - UD Campus-wide network outage
3/16/2015 Mon 6:30 12:00 No System stability - - SS Math image editor
3/12/2015 Thu 23:37 23:39 No System stability - - SS Node failed health check
3/5/2015 Thu 5:00 8:00 Yes Scheduled 1915 RU CU Upgrade to CU3
3/4/2015 Wed 15:06 15:15 No System stability - - SS Node unstable
2/26/2015 Thu 5:00 8:00 Yes Scheduled 1920 TS DB Database patch to resolve micro outages
2/23/2015 Mon 23:34 23:37 Yes Unplanned - - UD Micro outage
2/19/2015 Thu 5:00 6:00 Yes Scheduled 1891 ML B2 Assessments B2
2/17/2015 Tue 22:48 22:52 Yes Unplanned - - UD Micro outage
2/17/2015 Tue 13:18 13:19 No System stability - - SS bbapp3a failed health check
2/13/2015 Fri 15:14 15:17 Yes Unplanned - - UD Network outage
2/12/2015 Thu 5:00 6:00 Yes Scheduled 1889 RU OS Security update
2/5/2015 Thu 5:00 7:00 Yes Scheduled 1866 TS NW Network upgrades
1/29/2015 Thu 5:00 6:00 Yes Scheduled 1788 RU OS Security update
1/26/2015 Mon 22:18 22:20 No System stability - - SS Node failed health check
1/16/2015 Fri 5:00 6:00 Yes Emergency 1836 TS OS System patch to improve stability
1/8/2015 Thu 5:00 8:00 Yes Scheduled 1819 ML B2
OS
iClicker B2
Security update
12/30/2014 Tue 5:00 8:00 Yes Scheduled - - NW Network upgrades
12/4/2014 Thu 5:00 6:00 Yes Scheduled 1792 B2 Pearson B2
11/20/2014 Thu 5:00 6:00 Yes Scheduled - TS OS System update
11/6/2014 Thu 5:00 5:30 Yes Scheduled - ML OS Security update
11/1/2014 Sat 6:30 12:00 Yes Scheduled - TS NW Network upgrades

RFC Code

B2-Building Block
SE-System Enhancement
SS-Sytem Stability
UD-Unplanned Downtime
NW-Network Upgrades
OS-Operating System
DB-Database

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Turnitin

This table lists planned and unplanned downtime for the externally hosted Turnitin service.

See third-party status feed: Turnitin Status

Date Day Down Up Maintenance Notes
10/9/2017 Mon 3:48 4:23 Unplanned Turnitin outage
9/7/2017 Thu 3:00 7:30 Unplanned Turnitin outage
8/5/2017 Sat 7:00 13:00 Scheduled Turnitin maintenance
7/21/2017 Fri 10:00 12:00 Unplanned Turnitin outage
12/3/2016 Sat 7:00 11:00 Scheduled Turnitin maintenance
1/22/2016 Fri 5:43 - Unplanned  DDOS attack
6/27/2015 Sat - - Unplanned API unavailable
3/10/2015 Tue 8:00 17:00 Unplanned  Network routing
3/7/2015 Sat 7:00 11:00 Scheduled
1/5/2015 Mon Unknown Unknown Unplanned 

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Kaltura

This table lists planned and unplanned downtime for the externally hosted Kaltura service.

See third-party status feed: Kaltura Video Player

Date Day Down Up Maintenance Notes
3/9/2017  Thu 5:00 AM 7:30 AM  Scheduled Kaltura MediaSpace
2/23/2017  Thu 7:30 AM 8:00 AM No Downtime Config Change
2/9/2017  Thu 5:00 AM 8:00 AM  Scheduled Config Change
9/8/2016   Thu 5:00 AM 8:00 AM  Scheduled Config Change
9/1/2016   Thu 5:00 AM 8:00 AM  Scheduled Config Fix
1/14/2016   Thu 5:00 AM 8:00 AM  Scheduled KAF config change

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Zoom

This table lists planned and unplanned downtime for the externally hosted Zoom service.

See third-party status feed: Zoom

Date Day Down Up Maintenance Notes
3/16/2017  Thu 5:00 AM 7:30 AM  Scheduled Zoom Portal Verbiage Change
2/8/2017  Wed 8:15 AM 8:30 AM  No Downtime Zoom to Kaltura Recording Integration 
2/2/2017  Thu 5:00 AM 7:30 AM  No Downtime Zoom Cloud Integration on Kaltura
8/18/2016  Thu 5:00 AM 5:37 AM  Scheduled Zoom LTI Integration

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