LMS Advisory Group Meetings: 2015

This page includes notes from all of the LMS Advisory Group's meetings in 2015:

December

12/02

12/09

12/16

November

11/04

-

11/18

-

-

October

10/07

10/14

10/21

10/28

-

September

09/02

09/09

09/16

09/23

09/30

August

08/05

08/12

08/19

08/26

July

-

07/08

07/15

-

07/29

June

-

-

-

-

May

05/06

05/13

05/20

-

April

04/02

04/09

04/15

04/22

04/29

March

03/05

03/12

03/19

03/26

February

02/05

02/12

02/19

02/26

January

-

01/08

01/15

01/22

01/29

December 16, 2015

DLT

  1. Maintenance plans through start of Spring 2016 semester
  2. CU3 decision
  3. Faculty Support Tab
  4. Collaborate Ultra Voting results
  5. BB Student 2.0 released
    1. Supports Collaborate Ultra
    2. TLP blog post, DLT website announcement
  6. Iclicker Reef Pilot starts in January
  7. Turnitin Next beta and current version issues
  8. Youtube Recording to be deprecated on January 15,2016

Back to top.

December 9, 2015

CTS

  1. MediaSite testing continues

TLP

  1. Faculty Collaborate demo
  2. Faculty wanting lecture capture solution
  3. Big support rush at end of semester

DLT

  1. Maintenance plans through start of Spring 2016 semester
  2. CU3 decision
    1. Test results need review
    2. Make sure entire group has access to testing documents
  3. VoiceThread integration, ongoing discussion
  4. Mediasite update(Dave)
    1. Shibboleth auth in troubleshooting
    2. Mashup support in development
    3. Interest in lecture capture component
    4. Additional demos and tech specs
  5. Collaborate Ultra updated Spring Plan(December Release) and voting for new feature development priority.
    1. Learn-Future tomorrow, production on 12/28
    2. Licensing discussion
    3. New features
      1. Internal telephony
      2. Up to 100 users
      3. Firefox WebRTC support
      4. Whiteboard improvements
  6. BB Student 2.0 released
    1. Supports Collaborate Ultra
    2. TLP blog post, DLT website announcement
  7. Iclicker Reef Pilot starts in January
  8. Turnitin Next beta

Back to top.

December 2, 2015

CTS

  1. MediaSite testing
    1. Where are files kept?
    2. One class recording failed to publish
    3. Possible automated scheduling of recordings
    4. Some reports of slow performance
    5. Miroslav to check for additional documentation

TLP

  1. Rename TLP training workshop organization
  2. Christine has maxed out prep area limit
  3. Voice thread integration report
    1. To be installed, begin testing

DLT

  1. Maintenance plans through start of Spring 2016 semester
  2. Mediasite testing
  3. Collaborate Ultra updated release dates
  4. Iclicker Reef Pilot
  5. Turnitin Next beta

Back to top.

November 18, 2015

DLT

  1. Finalize course template for shell load on Friday (11/20)
  2. Maintenance plans through start of Spring 2016 semester
  3. Mediasite testing
  4. BB student 2.0 update
  5. Collaborate Ultra updated release dates
  6. Iclicker Reef Pilot

Back to top.

November 4, 2015

ITSS

  1. VPN client re-branding: Junos Pulse is now Pulse Secure

CTS

  1. ITPRs
  2. iClicker in Taylor 2
  3. Video and lecture capture systems
  4. Collaborate video quality comparison, Ultra and Classic

TLP

  1. VoiceThread integration
    1. Voice Authoring is another NPAPI plugin that's being deprecated
    2. Waiting on Blackboard for development of replacement integration
    3. Dave and Miroslav to check in with Edgar
  2. Rename TLP Workshop Materials org. Robert will rename to 2016-17.
    1. Discussion around grade center workshop copies. Needs assessment.
  3. Course shell for winter/spring
    1. Model used for course remodel (in BBLSS) needs to be synced with current course shell
    2. Spring load on November 19th
    3. Reminder: course name change
  4. Delegated grading. Known issue with reconciled grades list coming up empty.
    1. Marjorie and Dave to check in with instructor
    2. Robert to check in with Blackboard support
  5. Turnitin. Newer versions disable student preview. Continue in this version for one semester?

DLT

  1. Maintenance plan
    1. Nov 12
      1. Remove some unused B2s
      2. GitHub migration
    2. Nov 19
      1. Remove more unused B2s
      2. OSA/DBA patching
      3. Workshop and temp space removal
      4. DW dependency changes
      5. Deleting archived logs
    3. Nov 24
      1. Remove still more unused B2s
  2. Drafted process for new integration requests
  3. Collaborate Ultra team asking for help testing 100-person version
    1. Big update due in December
    2. Get a feature parity list
  4. Upcoming CU3 install
    1. Future on Nov 19, Staging on Nov 23
    2. Tentative move to production on Jan 7 or 14

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October 21, 2015

ITSS

  1. Couldn't attend today

CTS

  1. Capture card used successfully in 045
  2. Collaborate recording quality comparison; tabled for next week 

TLP

  1. Collaborate Ultra and Zoom discussion
    1. Importance of breakout rooms
    2. Join Blackboard Community to watch Technical Preview recordings
    3. DLT to collect usage data for Ultra at end of term
    4. Revisit soft rollout plan for Spring
  2. Portfolium purchased by CSU
    1. Under review, pending committee decision

DLT

  1. Faculty support tab
    1. Moving to TeamDynamix
    2. Respondus and BBDrive info must be kept behind LDAP auth
    3. Link to TLP's workshop calendar is out of date; remove it
  2. October 2015 tentative release notes
  3. Turnitin beta account provided; Miroslav to install for testing
  4. Maintenance plans
    1. OS and DB patching tomorrow
    2. Considering CU3 in Winter, Oct15 in Summer

Back to top.

October 14, 2015

CTS

  1. New Digital Capture card works

TLP

  1. Cengage iLrn discussion
    1. Cengage reports five faculty using it (who?)
    2. We'll need to talk to these people
    3. Christine to continue needs assessment
    4. Robert to continue researching commercial content tools
    5. Work toward testing on learn-future
    6. Miroslav/Dave to continue drafting tool process
  2. SafeAssign enabled on learn-future

DLT

  1. CU3 deployment
  2. SiteCues discussion, tabled as meeting ran long
  3. Collaborate Ultra Roadmap link
    1. Breakout rooms
    2. BB student app ability to watch recordings
    3. Testing still done by DLT?
    4. Link to release notes on wiki?

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October 07, 2015

ITSS

  1. Latest OSX release breaks MS Office
  2. Name issues in BbLearn
    1. HR and SRO both send full names to BBL; they are source of authority
    2. Email is selected based on HR/PS data; recommend forwarding Wildcat mail
    3. One case of username error; still looking into it
    4. Continue sending tickets to DLT for now; revisit after ID management

CTS

  1. New capture card has been ordered

TLP

  1. Cengage iLrn discussion
    1. Cengage reports five faculty using it (who?)
    2. We'll need to talk to these people
    3. Christine to continue needs assessment
    4. Robert to continue researching commercial content tools
    5. Work toward testing on learn-future
    6. Miroslav/Dave to continue drafting tool process
  2. Plan for Turnitin update
    1. No major updates now, but eventually we'll have to
    2. Newer versions not compatible with student preview
    3. Issues with student employees, unique emails
    4. Side conversation about generic test accounts, security concerns
    5. Dave/Marjorie to discuss at separate meeting
  3. SafeAssign discussion
    1. Enable this in parallel?
    2. Check about enabling on dev
  4. TLP 2014/2015 workshop. Do we need to create one for 2016 and copy?
    1. Create a new workshop each year
    2. Journals bog down over time
    3. Try deleting older content and renaming workshop, for now
  5. Grade Center Workshop getting out of date
    1. If we update it, what would that do for everyone?
    2. Unenroll and delete, then rebuild copies for everyone
    3. DLT to check how this impacts SAIP, IDM

 

DLT

  1. CU3 required for LDAP vulnerability
  2. SiteCues discussion, tabled as meeting ran long

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September 30, 2015

ITSS

  1. Required field to Blackboard TDx tickets added to request Course ID
    1. Scott Cory to see about reducing duplicate service types
    2. Robert to make sure that this field is required
  2. Blackboard Student Support page now points to TDx services page

CTS

  1. Digital Capture Card testing submitted to BB support
  2. Smart whiteboard demo

TLP

  1. Cengage iLrn integration
    1. Requires that we enable commercial content -- big project
    2. Send to TLP for needs assessment
    3. Miroslav and Dave to draft process for enable/disable of integrations
  2. Recovering deleted content. Send tickets to DLT for research.
  3. Check on next cumulative update.
  4. Scheduling January maintenance against AeL sections

DLT

  1. CSU RFP discussion
  2. Maintenance this week
  3. Academic Technology Tools page
  4. SCORM videos
  5. Collaborate Ultra next update coming on October 17
  6. Google Classroom
    1. Still in research. Not ready for wide releae. May be ready for internal demos.
    2. Revisit after more information is available

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September 23, 2015

ITSS

  1. BbLearn Student Support tab
    1. Moved the text to a separate service under Blackboard Student support in TD
  2. Faculty Support tab
    1. Respondus cannot be moved to TD because of a lack of IDM to provide faculty roles
  3. Add required field to TDx tickets: course ID
    1. Robert to email Jason?

CTS

    1. Digital capture card suggestions provided, ticket still opened

TLP

  1. Polling research project(Claudine)
  2. Turnitin security issue was fixed, beta is still some time of
  3. Google Classroom(Laura)

DLT

  1. Collaborate Ultra
    1. Latest release notes available; New features coming on September 26th
    2. Ticket opened for Collaborate Ultra recording quality lower than live session
    3. Ticket opened for Collaborate Ultra digital capture card compatibility
  2. Next weeks maintenance
  3. Course ID and Course Name display change in My Blackboard Course module
  4. Request to add Cengage Ilrn integration
  5. Video Management Product Demos – Dave
  6. FPPP 2015-2016 – Dave
  7. CO RFC Discussions / Presentations-Dave - Current Impact/Risks
    • New database hardware -  plans to invest in new Learn database hardware should be postponed
    • Learn Application Node Upgrade – Will be postponed
    • Migration to RAC - Will be postponed
    • New Project -  DW elimination form integration takes priority over SAIP
    • SAIP Project – Knowing we are still going to want real-time integration and grade pull with whatever is selected, the focus of this project should shift to PS towards SAIP activation, data clean-up and improved business processes.
    • Very Aggressive Timeline: Working back from June 2016 doesn’t leave a lot of time to complete 1-5…. realistically putting a potential migration widow 6/6 - 6/10 of 2016

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September 16, 2015

ITSS

  1. BbLearn Student Support tab
    1. Page is hosted on ITSS Knowledge Base
    2. Link to TDx? Service catalog?
    3. ITSS should be first point of contact for students
  2. Faculty Support tab
    1. Currently links to TLP KB, among others
    2. Need more research before we can move it
  3. Add required field to TDx tickets: course ID
    1. Robert to email Jason

CTS

  1. Send capture card information to Miroslav
  2. iClicker in Ayers
    1. Be careful about keeping files on local thaw space

TLP

  1. Any updates about Turnitin security?

DLT

  1. Collaborate Ultra
    1. Latest release notes available; installed on learn-future
    2. All CSU demo earlier this week
    3. Reassess soft release plan at end of October or November
  2. UTAC
  3. Integration research
    1. SAIP
    2. Data warehouse
    3. PAM
  4. Maintenance tomorrow
    1. Mobile firewall issue in testing environment

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September 9, 2015

ITSS

  1. Clearpass update
    1. Mac clients with Avast
    2. Win10 can get on, but quarantined

CTS

  1. More classroom fixes
  2. Send capture card information to Miroslav

TLP

  1. Respondus license renewal
  2. Blackboard development roadmap
    1. Robert to send list of fixes in next release

DLT

  1. Collaborate Ultra
    1. Recording playback, hardware acceleration bug. Fixed in dev, working through QA. Scheduled for prod next week.
    2. Delayed recording post: 1 hour plus recording length
    3. Keeping Flash player for now. Work continues on HTML5 player.
    4. Job aid review.
    5. New build coming September 26. Firefox support, select slide feature.
  2. Sep 17 maintenance
    1. Mobile, SCORM Engine, Caliper B2s
    2. Fixes for Bb Student app, updated testing process
  3. TDx required fields for DLT tickets (work in progress)

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September 2, 2015

ITSS

  1. Phone numbers in TDx profiles, can we call those? Yes.
  2. TDx required fields for DLT tickets?

CTS

  1. Lots of support calls!

TLP

  1. Camtasia setup
    1. Closed captioning. How to include in video by default?
    2. Process through SCORM?
    3. Newest version on PC can push to Vimeo
  2. Interim lead
  3. Hiring update

DLT

  1. Collaborate Classic
    1. Mac launcher compatibility for older recordings
    2. Job aid is available
  2. Collaborate Ultra
    1. Recording playback, hardware acceleration. Fixed in dev, working through QA.
    2. Hardware acceleration cannot be set by SCCM
    3. For audio/video problems, please submit to BB support
    4. Job aid review
  3. September 3 maintenance
    1. CU2, YouTube fix
    2. Mobile B2 update "strongly recommended" (80 million log lines in stdout)
  4. Reconciled enrollments as of August 30
  5. Back to normal maintenance schedule

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August 26, 2015

ITSS

  1. NAC week

CTS

  1. Collaborate Ultra
    1. Users stuck in own room? Couldn't reproduce after re-launching browser.
    2. File uploads, PPT okay but PDF sometimes errors out.
    3. Continued video card issues.
  2. 045 getting good feedback

TLP

  1. How to get a Prep Area with Collab Classic?
    1. Create a new Prep Area
  2. Collaborate Classic archive files
    1. Workarounds so far are confusing
    2. How to get good troubleshooting information? Communication needs to be streamlined.
    3. New and old launchers
    4. Long term solution: move away from older archives
    5. What sort of videos can we export? Miroslav to check.
    6. Screen capture working videos? Marjorie to check.
    7. Forward individual students to ITSS.
    8. DLT to continue with Bb support tickets.
  3. Collaborate Ultra boilerplate message
    1. Marjorie had some text to give to instructors
    2. Links to tutorials

DLT

  1. Collaborate Ultra
    1. Mobile support coming at end of September
    2. Application sharing only supported in Chrome (Firefox RTC support end of September)
    3. Recording playback bug: user must disable hardware acceleration
    4. Can we manage the above setting with SCCM?
  2. Mobile Services B2 update "strongly recommended"
  3. CU2 and YouTube fix for September 3
  4. SAIP meeting this week
  5. Tophat meeting next week

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August 19, 2015

ITSS

  1. Scheduling conflict

CTS

  1. Introducing Aram! Has most day-to-day contact with origination rooms.

TLP

  1. Faculty workshop
    1. Tenure track faculty all had accounts
    2. Part-time faculty may need some temp accounts
  2. New faculty are automatically enrolled in the old TLP workshop
    1. Old: "Bb Learn Workshop Materials", New: "TLP Workshops 2014-2015"
    2. DLT to change integration script to stop these enrollments
    3. DLT to remove faculty from the old org, but leave TLP ITCs enrolled
  3. Self-Service prep area templates
    1. The prep area should reflect default course shell
  4. Adaptive release search bug
    1. Known issue, fix scheduled for next release
    2. Workarounds: get portal name ahead of time, or try using groups

DLT

  1. CU2 update for September 3
    1. TLP testing complete, Robert to check notes
    2. Future YouTube bug banners should be yellow
    3. Make a hybrid YouTube/NAC banner over the weekend
  2. Collaborate Ultra soft release
    1. Miscommunication about launch date
    2. User request to split up Windows, multiple monitors
    3. Update announcements to call attention to prep areas
    4. Integration limitation; TLP can keep in mind for consults
    5. Course Room tool setting -- one last check for bugs, approved if test successful
    6. Robert to send Laura a list of faculty using Ultra so far

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August 12, 2015

ITSS

  1. List of SSO access changes sent to Miroslav
    1. Incoming students, mainly
    2. In the future, this should be managed via IAM
  2. Browser support for DTS training
    1. Firefox not well supported
    2. Is Java required? There has been some confusion
  3. User preferred names
    1. HR sources legal names, SRO sources preferred names
    2. BBL started reading preferred names, several of which are out of date
    3. Users can update with SRO
    4. Records must be updated at source of authority (SRO)
  4. Account creation process
    1. Process is confused, has many exceptions; refine to fewer sources of authority
    2. Make sure that new faculty are getting through HR process
    3. Make sure that departments know when they can add faculty to courses (in PS)
    4. Develop notes to help explain process. DLT website. Consider graphics, flowchart.

CTS

  1. Hiring update
  2. Checking iClicker bases around campus
  3. Test meeting held in room 045
    1. Digital capture not supported with Collaborate; previous tests had been analog
    2. No Collaborate classes in this room for Fall 2015
    3. Dave to check with Blackboard rep

TLP

  1. Functional testing: CU2 and YouTube fix
    1. Live on Staging and ready for testing this afternoon
    2. Robert to send testing docs to TLP
  2. McGraw-Hill testing, limited test accounts
    1. Miroslav and Christine to coordinate

DLT

  1. Maintenance schedule
    1. McGraw-Hill and Mobile tomorrow (8/13)
    2. Collaborate next week (8/20)
    3. Collab mobile support delayed, possibly in September
  2. What to do with old Collaborate recordings?
    1. Convert videos and put into Kaltura
    2. Link to old sessions in content items
    3. Check what features users need
    4. TLP to develop some guidance, consult with users
    5. Cody to develop job aid for Kaltura conversion, send to TLP by 8/18
  3. Social work update
    1. Loaded Fall 2015 models. Still working on specific course associations.
  4. Kaltura
    1. My Media is now on for everyone, can be disabled by users if they want.
  5. NorCal school of law
    1. Has one course in room 031 for several hours, multiple staff on hand to support
  6. DLT website, new projects page
    1. Robert to publish today!

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August 5, 2015

ITSS

  1. Windows 10 testing
    1. Some crashing issues with Edge in BBL content editor
  2. Consolidated printer management
  3. Desire for Collab Ultra support materials
    1. Public rollout on 8/20
  4. New student leads need access to SSO
    1. Scott Cory to send Miroslav list of outgoing/incoming leads
    2. In future, this should be group-based (IAM integration)

CTS

  1. Minor capture card issue

TLP

  1. How to handle instructors who don't have accounts?
    1. Not yet in LDAP, not yet through HR paperwork
    2. We could create test accounts for non-prod systems and temporary content only? Useful for training.
    3. Faculty orientation
    4. Production accounts cannot be set up until user is official
    5. Focus on getting users through process more quickly
  2. iClicker Project is delayed
  3. When should we install CU2? It would be a heavy testing load.
    1. Video Everywhere is still broken. Push people to Kaltura and/or direct links instead.
    2. Possible updates for KB articles about videos
  4. Turnitin discussion
    1. New update would break Student Preview
    2. Postpone until we can discuss with vendor
    3. Discussion about student testing accounts

DLT

  1. Maintenance schedule
    1. McGraw-Hill and Collaborate updates 8/13
    2. Collaborate available 8/22
  2. Social work course deployment
    1. Loaded Fall 2015 models, working with SWRK about loading into specific courses
  3. Kaltura discussion
    1. Brief error this morning
    2. Faculty repository turned off
    3. Turn on My Media for everyone

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July 29, 2015

ITSS

  1. Communicating with students about NAC
    1. Board approved a notice banner for 8/20 through 8/29. ITSS should contact DLT to specify details, including announcement text and a support link.
  2. Bulletin boards in residence halls

CTS

  1. Update on MLIB rooms 031, 045, 027b
    1. Rooms 031 and 027b: Upgraded RAM, installed solid state drives
    2. Room 045 is almost ready
  2. Update on Collaborate and Chrome v44
    1. Chrome v44 works with capture cards, but is not yet released.
    2. New Black Magic card ordered, needs testing.
    3. Will allow distance rooms to fully use Collab Ultra.

TLP

  1. Kaltura update, B2 on Thursday
    1. Repository apparently turned on by accident. May pose a problem if we switch vendors in 6 months.
    2. Miroslav to ask if Kaltura can push new updates to Staging or Future.
  2. Turnitin discussion
    1. Major updates waiting on two-year development plan.
    2. Gary Finnigan wants us involved in technical preview.

DLT

  1. Maintenance schedule
    1. Jim Aird to check with TLP students about testing schedule.
    2. McGraw-Hill B2 update on 8/6. Consider listing a faculty champion who can be a point of contact about the plugin.
    3. Blackboard is moving away from B2s, pushing RESTful services.
    4. We want to phase out old, unused B2s.
    5. Consider moving from publisher B2s to unified Partner Cloud system.
  2. Collaborate Ultra upgrade
    1. Discussed in depth at 7/28 meeting.
  3. iClicker
    1. Update will be released late, may not be ready for production before new term begins.
  4. Webpage updates
    1. New guidelines and procedures page
    2. New B2/tools page
    3. New projects page
    4. Compilation of LMS group meeting notes from internal wiki
  5. Social work course deployment
  6. Faculty orientation action steps
    1. Ideally, departments should hire before August.
    2. We will avoid exceptions to get users into our systems. Instead, Dave proposes a bank of test users with access to non-prod systems.
  7. Bb World updates
    1. Voice Tools end of life in October. May be an issue for a few faculty.
  8. Windows 10 release
    1. Another browser blocking Java support.

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July 15, 2015

CTS

  1. Idea: hold and record a meeting in the basement rooms
    1. Brent and Dave to schedule
    2. Tentatively: 8/12 in MLIB 045

TLP

  1. TLP is not in TDx. No services, no group.
    1. Dave and Laura to check into this.
  2. Christine tested SCORM integration.
    1. Needed some tweaks, but overall went well.
  3. Laptop imaging
    1. For laptops that will be checked out
    2. Need to develop workflow and responsibility

DLT

  1. Upcoming B2 changes
  2. Kaltura KAF going into production this week
  3. Turnitin Beta survey completed, awaiting next steps
  4. YouTube mashup fix is released, but relies on CU2
    1. Schedule is tight with semester starting; push to September?
  5. SlideShare mashup problems
  6. How to we advertise capabilities and tools within the LMS?
  7. NBC Learn possible options
    1. Disable “More Tools”, leave available under “Build Content”
    2. Enable “Tools Area”
    3. Push NBC to change B2 and return to course home page

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July 8, 2015

TLP

  1. Course structures implementation
    1. Available in staging
    2. Jim and Christine to test and report back to TLP team by 7/23

DLT

  1. Oracle 12c issue status
    1. System outage on July 25, approx. 4 hours 6-10am
    2. Everything will be down, including Bb
    3. Campus-wide announcement that data center is going down
    4. DLT to add banner in BBL
    5. More targeted communication to summer school faculty?
  2. YouTube mashup fix should be released this week
    1. DLT to put in Future for system test
    2. ITCs to test YT mashup and Video Everywhere on Staging
  3. Kaltura KAF project status
    1. Going into production next week
    2. Job aids are ready
    3. Dave to check with Laura: sending email?
  4. Summer planned maintenance
    1. B2s will go in
    2. See internal maintenance schedule
    3. DLT to send TLP release notes on possible B2 updates
  5. iClicker upgrade to version 7.4.2
    1. DLT to email project plan
    2. Target 8/13 on production
    3. If we ever want to change clicker systems, it needs to be championed by TLP (Laura/Zach/Claudine)
    4. Gauge how it goes with next release; TLP to consider survey on faculty satisfaction in Fall semester
  6. Turnitin
    1. Currently on 2.6, version 2.6.2 is out
    2. Marjorie to forward email from Gary Finnegan

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July 1, 2015

This meeting has been cancelled.

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June 24, 2015

This meeting has been cancelled.

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June 17, 2015

This meeting has been cancelled.

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June 10, 2015

This meeting has been cancelled.

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June 3, 2015

This meeting has been cancelled.

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May 27, 2015

This meeting has been cancelled.

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May 20, 2015

ITSS

  1. Unable to attend; adjust schedule?

CTS

  1. When TLP does testing, spreadsheet tracks browsers
    1. Classroom computers moving to IE11
    2. Update list to be tested: drop 9, 10, include 11
  2. Room 045 in progress. 27b and 031 are in use over summer.

TLP

  1. YouTube mashups still broken
    1. Any tickets coming in? Sounds like no. TLP to check.
    2. Suggest blog post
  2. Blog post about October update?
  3. Kaltura KAF upgrade timeline
    1. Identify scope, especially what is out of scope
  4. Turnitin survey. Dave and Robert to discuss follow-up options.

DLT

  1. BBL Self-Service usernames are case sensitive (username login error)
  2. Revised issue tracking sheet; now has view for confirmed issues
  3. Final decision on October 2014 upgrade
  4. Course structures update
    1. Enable tool, set user role permission
    2. Live on future now, install on staging tomorrow
  5. Planned maintenance for next week
  6. Student load for summer next Monday (May 25)
  7. Fall term course load on June 10
    1. Robert to list that on DLT website

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May 13, 2015

CTS

  1. New hires
  2. New lead for tech support
  3. 045 update; deluxe origination room under construction

DLT

  1. Single node outage Monday night
  2. October issue testing (see spreadsheet)
    1. Robert to create improved view, shows only confirmed issues
    2. What are criteria for an issue to be on this page?
  3. Non-standard accounts
  4. Kaltura KAF deployment schedule
    1. Go-live scheduled for Aug 6
    2. When do we test?
    3. When do we install on staging?
  5. Course structures option
  6. Top Hat discussion

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May 6, 2015

ITSS

  1. Not able to attend; all-staff meeting at 10:30

CTS

  1. Quiet week before finals

TLP

  1. Student involvement with functional testing

DLT

  1. No maintenance this week or next week
  2. October 2014 on learn-staging, functional testing sent to TLP
    1. Go-no-go decision on 5/20
  3. Upcoming changes
    1. Upgrade learn-staging to Oracle 12c
    2. Product demo from MediaSite
    3. Top Hat demo next week, small group
  4. Feedback on last week’s BBLearn on-site visit
    1. Lot of info had been covered at conference
    2. Excitement for new developments
    3. Concern: re-training with new interface
    4. Option: classic mode
    5. Option: split new/classic interface per course, per department?
  5. Moving to hosted?
    1. Biggest impact is ESYS.
    2. Database and OS patching. Storage.
    3. In year 3 for hardware (out of 5)
    4. First question: Does it make financial sense?
    5. Availability of sysadmins (8-5 versus 24x7)
    6. Disaster recovery
    7. Second step: check with users, stakeholders
    8. People keep asking if we are moving away from Blackboard
    9. Our communication usually talks about change
    10. Focus on department chairs
    11. Other question: how many faculty use Blackboard, and to what degree?
    12. How many types of things? How many times are these things used?
    13. Current reports: about 60% to some degree. Work to improve that.
    14. Improve reports, then hand off to Data Warehouse
    15. Get into more reporting

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April 29, 2015

CTS

  1. Canary 44 video capture card support
    1. Canary is dev release of Chrome; stable release 2-3 months later
    2. Firefox has also scheduled WebRTC support
  2. Are browsers going through SCCM?
    1. Can we push 44 to everyone as soon as it’s out?
  3. When do we roll over to new Collaborate?
    1. Wait for integration
    2. Get testing and communication ready before then
    3. Pilot program in Fall
    4. Check in at end of July
  4. Lecture capture backup system
    1. Content and audio are most important
    2. Chat? Zoom won’t do it. If Collaborate is down, there is no chat anyway.
    3. Man-hours needed? Low, as long as you have someone with Zoom knowledge.
    4. Other options: Kaltura, Camtasia
    5. What about remote students? None of these options would help them immediately. Would have to upload a recording.
  5. Google Live Hangouts
  6. MediaSite? Future discussion.
    1. RCE is already using it. Check with them?

DLT

  1. Kaltura screen recording blocked in Chrome
    1. Users can re-enable NPAPI until September
    2. Same with multi-file upload and Voice Tools
    3. Make sure ITSS knows
    4. Blackboard working on solution
  2. October 2014 functional testing discussion
    1. System testing is ongoing
    2. Functional testing on Friday
    3. Robert to add more details, links to B2 and service pack release notes
    4. Use comments column as needed
  3. Activity accumulator stopped working; work in progress

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April 22, 2015

DLT

  1. BbTest decommission
  2. Kaltura on production issue resolved
  3. Collaborate Preview continues, but GA will not support Osprey cards
  4. October 2014 tentative install on staging Friday, April 24
  5. Video Anywhere issue after the patch

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April 15, 2015

ITSS

  1. PeopleSoft requisitions and Final Schedule issues
    1. Purchase requisition printing doesn’t work in Firefox
    2. Finals schedule not working on ANY browser; patch 4/21?
  2. ClearPass update
  3. Chrome is now blocking Java, will drop it completely in September
    1. Any Java applets, NPAPI plugins
    2. Collaborate is okay, ships with own Java
    3. Math image editor
    4. Collaboration chat
    5. Kaltura current version, also screen recording tool
    6. As of version 42, NPAPI is OFF by default
    7. For now, recommend Firefox or Spartan as last resort

 

CTS

  1. Video Conferencing for President and Provost
  2. Offer pending on open position
  3. Testing Osprey cards; doesn’t appear to be supported
    1. Follow up with Blackboard
  4. WebX? Not a casual solution. Good for webinars, harder to use. 

TLP

  1. Kaltura issue. Lots of content in My Media, pushing to Course Gallery but not moving over.
    1. Try to reproduce and follow up
    2. Nothing changed recently on our end
    3. Miroslav to check mailing list
    4. List of OS patches that Paul installed? Not likely, but should check.

DLT

  1. Kaltura KAF access denied issue fixed
    1. That was our major blocking issue
    2. Cody also found some other small issues; vid presentation, etc.
    3. Schedule go-live in September
  2. Collaborate preview now on SAS
    1. Cloud-based, similar to current setup
    2. Login information (Miroslav email)
    3. We have access for 1.5 weeks, then launched
    4. Integration timeline? End of June, before BB World.
    5. Almost into feature freeze
  3. Remove Collaboration server entry
  4. DB patches
  5. October 2014 installation to learn-staging next week
  6. October 2014 production install date
    1. Stick with 5/21, or push back to 5/28?
    2. 5/31 is cutoff for grading
    3. Picked 5/21 to give more time
  7. Functional testing discussion
    1. Iterative process going well!
    2. Student appreciate new instructions
    3. Link to release notes within spreadsheet
  8. LMS advisory group meeting time
    1. Move to Wednesday 10:00 AM
    2. Discuss changes before Thursday maintenance

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April 9, 2015

CTS

  1. Osprey capture cards update: still no luck
  2. iClicker power outage issues (4 people, at least 2 rooms)
  3. Answer indicator not sticking

TLP

  1. Anyone cleared to attend BB World?
  2. Grant for TAP 3, Textbook Affordability Project
    1. Encourage instructors to use more affordable materials

DLT

  1. Publisher B2 usage
    1. How many instructors are using which components of the system?
    2. Previous reports a bit dated, do not include publisher B2s
    3. Specifically look for use in BBLearn
    4. What features can we safely disable?
    5. Unused features increase our testing/support load
    6. How hard will it be to turn a feature back on, if someone needs it?
    7. Don’t spend more time toggling than we would have in testing
    8. In some cases, we can mark B2s inactive
    9. To re-enable: check for updates, test, review, schedule for prod
    10. Could take 2-3 weeks at minimum
  2. Is current testing effective?
    1. Doesn’t catch everything, but would dramatically increase workload to become more comprehensive.
    2. Focus on keeping McGraw-Hill stable; most used by far
  3. Course report availability options
    1. No such option exists
    2. BB may add one
  4. Writing center org disabled student enrollments
  5. Kaltura KAF progress report
    1. Serious issue found
  6. Change management added to web page
    1. LMS Advisory Board
    2. Other steps? TLP timeline, communication plan, training plan, update reports?
  7. Collaborate preview video test on Friday at 8:30 AM
    1. Get as many people as possible
    2. Fall is probably earliest deployment
    3. How to roll out? Future discussion.
    4. Possible to run both versions, decided course by course
    5. TLP to start work on communication plan

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April 2, 2015

CTS

  1. Steps to try for Collaborate & video capture cards; still not working
    1. BB may open a case with Google to request a Chrome feature
    2. If we need to buy new cards, it’s only about 3 of them 

TLP

  1. Tested MHCampus and MyItLab in staging
    1. Both functional
    2. Security warning on redirect
    3. DLT to check on Pearson https issue
  2. Continued use of MGH Connect?
    1. ESPM does plan on using it this summer
  3. Writing center enrollments
    1. About 8k disabled users who can’t re-enroll
    2. Fix via same upload as SSO removal tool?
    3. Self-enroll link does not work if user is disabled; fix that, too
    4. If they self-unenroll, can they self-enroll again?
    5. Thomas and Miroslav on point 

DLT

  1. Kaltura KAF issues found on future
    1. UI navigation
    2. Warnings after submission
    3. Doesn’t give publishing list
    4. Submitted to Kaltura support
    5. Can we ask them for a testing guide?
    6. Current issues are no-go; maybe on track for Summer
  2. Maintenance next week
  3. HTTPS issues. Pearson fixed with config change. MGH still warns.
    1. Robert to work on MGH fix
  4. Christine to test Cengage
  5. Future updates: grading app
    1. App is incomplete, not something we want to push at this time
    2. Website can mention app exists, but isn’t supported
  6. Robert to compile release notes for 4/16 RFC
  7. CU4 has some blocking issues
    1. Tentatively install on 4/23 if they are fixed
  8. Summer 2015 course load on April 3
  9. Vista knowledge base decommission?

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March 26, 2015

ITSS

  1. DLT to attend ITSS student meetings; once per semester?
  2. VSL issue last week, related to domain controller change

CTS

  1. Update on Osprey capture card compatibility?
  2. When will New Collaborate be available?

TLP

  1. Mockup – functional testing spreadsheet with link to release notes
    1. Standard functional testing is disconnected from these notes
    2. Robert to add steps for specific updates
  2. How to make BTB articles available to student testers?
    1. Copy to DLT wiki
    2. Check permissions, make sure students can get in
  3. Course reports. Can we hide reports with known issues?
    1. Robert to verify issues, turn off certain reports
    2. Do these have timelines for resolution?
    3. Keep a list for future review
  4. Which reports to hide?
    1. User activity in forums (bug)
    2. Course performance report (tied to goals)
    3. Single course user participation (empty)
    4. Overall summary of user activity (not helpful)
  5. Collaborate preview update

DLT

  1. Functional testing refinement, B2 experts page
  2. Kaltura KAF release notes for version 5.0
    1. Develop communication plan
    2. Create a Clarizen project?
    3. Changes available now on learn-future
  3. TLP creating newsletter; target instructors who used messages tool
  4. CU4 discovered issues with wikis, blogs
    1. CU4 postponed
  5. BbLearn calendar shared
  6. RFC scheduling
  7. Big tasks for summer
    1. October release (tentative 5/21)
    2. Kaltura (tentative 7/30)
  8. KB updates, TLP load
  9. Top Hat demo this Friday
    1. Also consider Learning Analytics
  10. Publisher B2 updates can be hard to test

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March 19, 2015

TLP

  1. Update on functional testing for March B2 upgrades
  2. Process flow for functional testing
  3. Is BB going to rapid releases? May impact testing schedule
  4. Course template changes by 3/26
    1. Remove notifications
    2. Center title text
  5. Course template management; is “Blank Course Template Summer 2013” still latest?

DLT

  1. Decision on B2 installs
  2. Ticket opened for Osprey video capture card
  3. Kaltura KAF now connected on learn-future, ready for testing
  4. Updated maintenance plan due to CU4 release

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March 12, 2015

ITSS

  1. Robert to attend student meetings on 3/23 and 3/24
  2. Mac OSX config login issue, under investigation

CTS

  1. New Collaborate doesn’t work in origination room (capture card compatibility)
  2. The card is needed so that multiple cameras can go through switcher
  3. DLT to open ticket; cannot foresee workaround right now

TLP

  1. BB Grader and BB Student app for iPad
    1. Separate app from store
    2. New BB Mobile B2 enables support
    3. TLP to research, consider blog article
    4. DLT to update Mobile B2
  2. Notifications module page
  3. Turnitin outages

DLT

  1. Reduced functional testing for March B2 updates
  2. Email sent to Blackboard CRM about Collaborate outages
  3. Updated maintenance schedule
  4. Kaltura update, report next week

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March 5, 2015

ITSS

  1. TeamDynamix, designing new incident management system
  2. Robert to attend one or more ITSS meetings, train about DLT ticket needs

CTS

  1. Collaborate outage March 3 

TLP

  1. Changes to BBL Global Nav. My Profile, MyEdu.com was bought by Blackboard, all cloud based.
    1. ITSS had a few calls about this
    2. Instructors sometimes ask students to upload profiles
  2. Enable Goals tool on learn-future, determine if we can hide reports
  3. BB Collaborate Config testing room
    1. Open until Aug 2015
    2. New support portal
    3. Update KB links: verify system requirements, update your Java
  4. iClicker, one faculty still having bugs with 7.3.3

DLT

  1. Functional testing process
    1. Need better communication, more time
    2. DLT to send TLP more direction
  2. Upgrade planning: more B2s, TLP to check DLT’s priority list
  3. Collaborate technical preview
  4. Turnitin B2 update
  5. Video Everywhere will need BB patch to keep working past April (OAuth patch)

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February 26, 2015

ITSS

  1. New staff supervising students starting next week
  2. Checking about extending session for test config room we created for Chico/Nursing because old room did not require launcher
  3. Checking if there is reference to BB Collab mobile on TLP site

CTS

  1. Got Zoom license; 20 concurrent licenses
    1. Currently used in 27A
    2. Still working on process and use cases
  2. Super origination room (045) on schedule for Fall. 50 people max, each desk has mic.

TLP

  1. Functional testing for CU3
    1. Large collection of fixes
    2. Students still working
  2. Find out if ITCs can get access to Behind the Blackboard
  3. iClicker update
    1. Company rep visited this week
    2. 13 faculty updated USB drives
    3. Most likely 75% of student population should be okay, now
    4. Next steps: asking for demo of Reef
    5. Next Fall: issue with student registration fee, clicker costs
  4. Turnitin
    1. Common learning environment
    2. New building block

DLT

  1. CU3 postponed to next week
  2. Collaborate tech preview, orientation on Friday, 2/27 at 3:00 PM EST
    1. Access for 30 days
  3. Emergency DB patch this morning due to recent performance issues

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February 19, 2015

TLP

  1. Turnitin B2 update
  2. Results of BB Collaborate permissions testing
    1. Working as expected in prep area
    2. Follow up on “RN-BSN Fall 2014” session permissions

DLT

  1. CU3 installed on learn-staging
  2. Collaborate tech preview accepted
  3. Learn-staging, learn-future and bbtest will be shut down over weekend for electrical work in MLIB
  4. Collaboration Chat decommission

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February 12, 2015

TLP

  1. Collaborate permissions discussion

DLT

  1. Revised update plan for BBL
  2. Staging system status
  3. Collaborate tech preview proposal
  4. Student drops status
  5. Permissions and preferred setting for associated pages referenced within HTML pages

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February 5, 2015

TLP

  1. Instructor enrollments in BBL Workshop Materials – any way to globally remove?

DLT

  1. Backtracking issue with assessments
  2. Clone learn-staging from production
  3. Update plans for next month
  4. Follet Discover
  5. ClamAV scanning update
  6. Security cert update
  7. Add/drop integration issues

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January 29, 2015

CTS

  1. iClicker issues with Microsoft .NET 4.0.3

TLP

  1. Kaltura faculty repository 

DLT

  1. iClicker update, email regarding .NET 4 issue
    1. Sent to technotice and lab manager lists
    2. Reached out to company
    3. Update is part of standard Windows updates, is required
  2. Kaltura update, still waiting on test server
    1. Categories and help docs for Repository
  3. October 2014 update
  4. ALCI update, small changes in enrollments
  5. CourseMatch students and Wildcat email

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January 22, 2015

CTS

  1. iClicker issues, specific version 4.5 required

TLP

  1. Turnitin issues and solutions
  2. SQL fix applied for instructor who was having content problem
    1. Can be used if needed, but not a long-term solution
  3. Kaltura update
    1. Two possible solutions
    2. Shared repository turned on for learn-staging
    3. TLP to test and approve if moving to production
    4. Define categories, create procedures

DLT

  1. Kaltura
    1. New KAF system testing in Feb
    2. Separate staging server
  2. October 2014 discussion
    1. Waiting on bug fixes
  3. ALCI update, all courses and students loaded
  4. Emergency maintenance Friday morning (1/16) was successful
  5. OS and DB patches, second week of school
  6. Moodle final decommission
  7. Mole shutdown on 1/16
    1. Email BBLearn if we get requests to restore, consider case-by-case
  8. Vista decommission

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January 15, 2015

ITSS

  1. Issues with Camtasia install from ITSS

TLP

  1. Turnitin issues and solutions
  2. Reminder about Date Management bug
  3. Kaltura
    1. Long conversation, taking offline
    2. Shared institutional repository
    3. Strategies for sharing video

DLT

  1. October 2014 discussion
    1. Bugs found by other schools
    2. Next steps: fix bugs, continue functional testing, decide if installing or not
  2. LMS update, chancellor’s office potentially launching RFP
  3. Course tool link bug
  4. iClicker upgrade to version 7.3.2, went well
  5. ALCI update, courses created but still need student enrollments
    1. Ideally should automate this process; use PS?
  6. Other special enrollment: AGED courses
    1. Keep in mind for ID management rollout
  7. Upcoming final decommission of Moodle
  8. Emergency maintenance scheduled for Friday, 1/16
    1. Related to issue before finals week, unplanned downtime
    2. Want to put fix in before start of semester

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January 8, 2015

This meeting has been cancelled.

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