Empathia's Employee Assistance Program

Contents

Overview

CSU, Chico is contracting with a new vendor—Empathia—for employee assistance services.  This State employee assistance program (EAP) is designed to provide professional assistance to faculty, staff and their families (dependents and permanent household members) in assessing and resolving personal problems that may be affecting well-being or job performance.  Additional program features will include a 24/7/365 toll-free helpline, telephonic legal and financial assistance, dependent care resources, and a dedicated website entitled mylifematters.com.

These services, consisting of assessment, referral and short-term counseling, will be provided by Empathia Pacific, Inc., a private consulting firm.  There is no cost to you or your immediate family. Empathia counselors are experienced, licensed professionals who have specialized training in employee assistance consultation.  Your participation in the program is voluntary, and information that you discuss with the consultant is confidential (certain very limited exceptions, such as child abuse or potential for violence, mandated under state and federal laws, are discussed with you in advance).  Your participation in the program remains strictly a matter between you and the EAP counselor, and it is not reported to us, your employer. 

Contact

Phone (available 24 hours):

1-800-367-7474

Online Resources:

mylifematters.com

CSU, Chico State Employee Password:

csuchico

We invite you to read and share this information with your family.  CSU, Chico believes that the EAP can be a valuable resource in helping faculty and staff maintain satisfying and productive lives, and we are pleased to include this service as an employee benefit.