MyLifeMatters by Empathia

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Service Options


LifeMatters Services

LifeMatters by Empathia is an Employee Assistance Program for CSU, Chico employees, which offers:

  • Limited emergency counseling (available 24/7, call 800-367-7474, company code: csuchico)
    • For self
    • For an individual living in your home
    • For a child under age 26 not living in your home
  • Assessment and referrals to local confidential counselors
    • For self
    • For an individual living in your home
    • For a child under age 26 not living in your home
    • Couples counseling
  • Self-help online: (password: csuchico)
  • "Concierge" service
  • Newsletters
  • Webinars
  • Work/life resources and referrals
  • Financial consultation with a certified financial counselor
  • Legal consultation with an attorney
  • Cessation Programs, including smoking cessation
  • Access to Spanish-speaking counselors
  • View the LifeMatters brochure, wallet card or website guide.
  • And more reasons to use lifematters (PDF)


CSU, Chico is contracting with Empathia for employee assistance services.  This State employee assistance program (EAP) is designed to provide professional assistance to faculty, staff and their families (dependents and permanent household members) in assessing and resolving personal problems that may be affecting well-being or job performance.  Additional program features include a 24/7/365 toll-free helpline, telephonic legal and financial assistance, dependent care resources, and a dedicated website:

These services, consisting of assessment, referral and short-term counseling (3 sessions), will be provided at no cost to you or your immediate family. Empathia counselors are experienced, licensed professionals who have specialized training in employee assistance consultation.  Your participation in the program is voluntary, and information that you discuss with the consultant is confidential (certain very limited exceptions, such as child abuse or potential for violence, mandated under state and federal laws, are discussed with you in advance).  Your participation in the program remains strictly a matter between you and the EAP counselor, and it is not reported to us, your employer. 


Phone (available 24 hours):


Online Resources:

CSU, Chico State Employee Password:


We invite you to read and share this information with your family.  CSU, Chico believes that the EAP can be a valuable resource in helping faculty and staff maintain satisfying and productive lives, and we are pleased to include this service as an employee benefit.