Manager Assistance

Manager Consultations

Empathia counselors are experienced, licensed professionals who have specialized training in employee assistance consultation.  The EAP is also a tool an administrator or manager can use when performance problems are a result of personal issues.  Please contact Dylan Saake, in the Human Resources Service Center for more information.

Tips for Managers

Empathia publishes quarterly newsletters for managers, called The Advisor, that provides helpful tips and information for supervising in the work place.

May 2015 (Pre-recorded webinar) Making Good Decisions Under Pressure - We're often forced to make important decisions under pressure. Whether that pressure is caused by a lack of time, emotional duress or other factors outside our control; it doesn't release us from having to make that decision. We'll take a look at how we can prepare ourselves to be ready when the pressure hits.

February 2015 (Pre-recorded webinar) Promoting Wellness in the WorkplaceWe talk about eating right. We encourage exercise. But is there more to it? Yes! Looking at wellness in broader terms provides leaders with an opportunity to take an active role in promoting a healthy and productive workplace.

November 2014 (Pre-recorded webinar) Embracing Mistakes to Foster Growth - Nobody likes to make mistakes. And sometimes mistakes can be costly to our bottom line or to our reputation in the workplace. Yet, mistakes are also an effective way to provide teaching moments for employees and discover new approaches to current problems.

August 2014 (Pre-recorded webinar) Developing Empathy in the Workplace - Empathy is a key component of emotional intelligence and is a critical skill for an effective leader or manager to utilize. Strong leaders recognize that in order to move their organizations forward, they need to understand the people who make it happen

April 2014 - Introverts, Extroverts, and the Workplace - learn to recognize the strengths of each individual employee and learn how to make the best use of these assets.

January 2014 - Civil Behavior: A Workplace Guide covers behavior in workspaces, "How Do I Say That," and a suggested reading list.

To view or register for a webinar

  • Go to and log in using your company csuchico password. (Managers add a 2 after your company password.)
  • Click Connect with Help section and under Program Website click Launch button.  Link will open in a new window.
  • Click on the “Services” tab in the upper right section of your screen. Then with the scroll bar in the lower middle portion of the page find "Webinars" in the menu of LifeMatters services.
  • Click link to register or if pre-recorded or archived click link to view webinar.