Who will the Exchange Migration Affect?


Student email is offered through GMail and is not affected by the Exchange online migration.


All faculty and staff email offered through Chico State will be migrated from our on-site email services to cloud-based services managed by Microsoft.

Overall, your email experience should be exactly as it is now. You can continue to use the Outlook email client, as well as the Outlook Web App. However, once your mailbox has migrated you’ll notice several things:

  • Your Outlook email software will appear to be disconnected from the email server. Wait a minute, then restart Outlook. It should automatically detect the new settings. Once it connects, restart Outlook one more time.
  • Mobile devices may stop receiving email. You may need to delete your CSU, Chico email account from your phone or tablet, and recreate it with the new settings. Refer to the instructions for configuring your mobile device for more information.
  • You will have 50Gb of mailbox storage (as opposed to the 1Gb of current storage).
  • Outlook public folders will not be migrated to the cloud and will not be accessible after the migration. You should move content in public folders to Bay and plan to migrate calendar or contact resources stored in public folders to new cloud mailboxes after the migration"
  • The format of your login will be yourname@csuchico.edu instead of chico\yourname.
  • You may continue to use Outlook 2010, but we recommend that you upgrade to Outlook 2013 for the best performance.

The migration is scheduled to occur this summer, but an exact date has not been set. Please check back for updates.