FAFSA School Code: 001146

Award Guide

AWARD GUIDE 2014-15 (pdf)
Understand your
financial aid award,
eligibility and


Middle Class Scholarship: New for the 2014-2015 School Year

California residents from middle class families with incomes of up to $150,000 may be eligible for the Middle Class Scholarship. Apply for financial aid by the March 2, 2014 deadline at www.fafsa.ed.gov. AB 540 students with a DACA number or without a social  security number may also qualify and should file their Dream application at www.caldreamact.org. Middle Class Scholarships will be awarded by the end of October.

2015-2016 CSU, Chico Scholarship Application: Available January 2 – February 15

The CSU, Chico Scholarship application timeframe for 2015-16 has changed. The online application is available January 2, 2015.

Scholarship recipients are selected in the spring for the following academic year. In order to be considered for 2015-2016, the application and recommendations must be submitted online by February 15, 2015.

For more information regarding eligibility, how to prepare, click here.

Check Your "To Do List" Items

Check your Student Center and submit all requested items on your "To Do List" as soon as possible.

A full explanation for all requests is available by clicking on "more" and then opening the link to each requested item. Check your Student Center on a weekly basis after your forms show as received. If we need any additional information, it will show up on your "To Do List." Once the requested forms have been received and completed, they will be removed from your "To Do List".

Please be aware that if you fax your documents, it takes up to 3 days before the documents show as received on your Student Center. Documents that are mailed or brought into our office can take up to 4 weeks before the documents show as received on your Student Center. The date received will be recorded as the date the documents are submitted to our office.

IRS Data Retrieval Tutorial for 2014-2015

Click to view the IRS Data Retrieval Tutorial to help guide you in this process. 

First-Time Loan Borrowers

First-time borrowers of Federal Direct Stafford loans must complete Entrance Counseling and submit a Master Promissory Note. You are required to submit only one note every ten years during your academic career at CSU, Chico. Loans will not be released until you complete these items.

If you are required to complete and submit a promissory note, you will receive notification by e-mail, and it will appear on your To Do List in your Student Center. Check your To Do List after completion. If either your MPN or loan entrance counseling does not clear within 3 business days, try doing it again. It is important to know that these sites are case sensitive. Also, if a number is transposed, such as when you enter identifying numbers, the checklist item will not clear and your loan will be delayed.

Short Term Loan Application

Regularly admitted students who are enrolled for Fall 2014 are eligible to apply for a $500 Short Term Loan. Short-term loans will be processed twice a week for pick-up on Wednesdays and Fridays after 8:30 am at Student Financial Services (SSC 230).

Friday, Sept. 19 is University Census: Financial aid may be adjusted for enrollment

Financial aid is determined by need and by enrollment. Estimated financial aid awards are based on your eligibility and need, and are offered based on full-time status. The number of units in which you are actually enrolled decides the actual amount of financial aid you receive.

At University Census, financial aid awards are revised to match eligibility based on the actual number of units in which students are officially enrolled. Awards may be reduced for students enrolled in fewer than full-time units. If you are arranging to add units through CAVE or through a consortium agreement, please complete the registration process no later than Friday, September 19.

For additional information, see University Census on our Web site. Other useful pages are Undergraduate Eligibility & Enrollment Requirements and Postbaccalaureate Eligibility & Enrollment Requirements.

Important Processing Dates and When to Expect Changes to Your To Do Lists/Holds

Verification - Updating your "To Do List" from requested to received takes a minimum of four weeks if you submit hard copies via mail, at our window or drop box and a minimum of 72 hours if your documents are faxed. Preliminary review of verification documents will take a up to twelve weeks from the date your last required "To Do List" item was submitted to our office.

IRS Data Retrieval - It can take up to 21 days from the date you successfully used the Data Retrieval Tool on the FAFSA before our office is able to upload this change. This process has been completed when you will no longer see the required documentation on your "To Do List."

Satisfactory Academic Progress Appeal (SAP) - Review of SAP appeals take a minimum of four weeks from the date the last required item is received. Deadline to submit appeal for Fall 2014 is September 19, 2014. Deadline to submit appeal for Spring 2015 is February 13, 2015. 

Maximum Unit Appeal - Review of Maximum Unit Appeals take a minimum of four weeks from the date the last required item is received. Deadline to submit appeal for Fall 2014 is September 19, 2014. Deadline to submit appeal for Spring 2015 is February 13, 2015. 

Exceptional Circumstance Appeal (All types) Appeals are reviewed in the order they are received. Processing time may take until the end of the fall semester. The deadline to submit an appeal: for students enrolled for the Fall 2014 only is November 1, 2014; students enrolled for Spring only or the academic year is April 1, 2015.

Federal Direct Stafford Loan Application - Applications take at least 30 days to process.

Federal Direct PLUS Application (PLUS Loan) - We initially award the requested amount as a conditional estimate which will show up in the student's financial aid package while we are processing the credit check. The loan is not approved until you receive notification from the lender that your credit was approved. Applications must be received by November 14 to have an initial award entered in time for the Spring fee payment deadline of December 11. PLUS applications can take up to eight weeks to process.

Alternative Loan Application - All certification requests received by November 14 will be certified by the fee payment deadline of December 11 if the file is complete (all other awards accepted or declined AND all To Do List items have been completed). Applications take up to eight weeks to process. The first possible disbursement date for Spring term is January 29.

External Scholarship - After the Financial Aid and Scholarship Office has received a student's external scholarship check(s), the scholarship is entered into the student's financial aid award. The student will receive an e-mail informing them of a change in their award. The turn-around time for complete processing of external scholarships is up to three weeks.

CSU, Chico Scholarships - The CSU, Chico Scholarship application for 2015-16 will open January 2, 2015. The online application and letter of recommendation must be submitted by the deadline of February 15, 2015. If selected, the scholarship should be posted in your Student Center 2015-2016 Financial Aid Award Summary Account by late July 2015.

Office Hours and Appointments

  • Office Hours: Monday - Friday 8 am - 5 pm.
  • Appointment Schedule:  Monday - Friday 9-12 am; 2-4:30 pm
  • Phone Hours: Monday - Friday 8 am – 4 pm.

There will be no appointments available on Thursdays during the month of October.

Only same-day appointments are available with the advisor staff in the Financial Aid and Scholarship Office (SSC 250). You can make these same-day appointments by calling 530-898-6451 or by coming to our office window between 8:00 a.m. and 3:00 p.m. We recommend calling as early as possible in the morning as the appointments fill up quickly. Phone appointments are also available. Appointments are limited and are on a first-come, first-serve basis.

Upcoming Disbursement Dates

When your academic year file is complete and there are no holds on your account and no items on your “To Do List,” your aid will disburse and cover any fees remaining on your university balance. All remaining aid, after charges and fees are deducted, will be disbursed to you via Electronic Fund Transfer (EFT) or a check that is mailed to you. This process is run by the Student Financial Services Office.

Financial aid and scholarships are disbursed on Thursdays throughout each semester. The first possible disbursement of federal and state aid and scholarships each semester is the Thursday prior to the first day of classes, which is five days before the beginning of each semester.

During October, refund disbursements will be received electronically or sent out on the following days:

Fall 2014:
Thursday, October 2
Thursday, October 9
Thursday, October 16
Thursday, October 23
Thursday, October 30

Spring 2015:
First disbursement date is January 15
First Alternative Loan Disbursement date is January 29