FAFSA School Code: 001146

Award Guide

AWARD GUIDE 2017-18 (pdf)
Understand your
financial aid award,
eligibility and

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Accept Your Estimated 2017/2018 Financial Aid Offer Now

If you have received an estimated financial aid offer for the 2017/2018 academic year, you must access your Student Center financial aid account to accept, reduce or decline each financial aid award item. If awards are not accepted within 45 days of offer, your award may be canceled.

To Do List: Submit as Soon as Possible

Submit all requested items on your "To Do List" as soon as possible. Once the requested forms have been received and completed, they will be removed from your "To Do List".

If you were not able to turn your requested items in by the priority deadline of June 1st, your aid will NOT be cancelled. Accepted aid will continue to show as pending and may defer fees. However, you may receive your disbursement later than the first disbursement date of Fall (August 17) and you may be charged a $25 late fee if your current fees and charges are not paid by the Registration Fee Payment Deadline unless you have sufficient aid to cover the fees and your aid is clear to disburse on the first fall financial aid disbursement date.

Please be aware that if you fax your documents, it takes up to 3 days before the documents show as received on your Student Center. Documents that are mailed or brought into our office can take up to 4 weeks before the documents show as received on your Student Center.

Financial Aid and Payment of University Charges

Click here to view tutorial on how financial aid pays university charges. 

Financial aid recipients are required to pay the difference between all Fall University charges (including registration fees, on-campus housing and board plan) and pending Fall 2017 financial aid. View your pending financial aid in the Finances/Account Inquiry section of your Student Center. Payment was due by the Fee Payment Deadline of July 26, 2017.

After July 26, the fees box in the Finances section of your Student Center indicates fees as "Past Due" until your aid goes out. No payments are necessary if you have sufficient pending aid to cover your Fall charges. Your balance due will automatically be deducted from your financial aid disbursement.

If your file is complete and there are no items remaining on your "To Do List," by August 11, the first possible disbursement for the Fall semester is August 17. All remaining aid, after charges and fees are deducted, will be disbursed to you via Electronic Funds Transfer (EFT) or a check that is mailed to you.

Please Note

  • Questions about your student account, fee payment, and being dropped from classes should be directed to Student Financial Services.
  • You may be charged a $25 late fee if your current fees and charges are not paid by the Registration Fee Payment Deadline unless you have sufficient aid to cover the fees and your aid is clear to disburse on the first fall financial aid disbursement date.
  • Students who have no aid or who have not made a payment may be dropped from classes by the university.
  • Spring registration is held until all Fall fees are paid. 

Short-Term Loan Application

Regularly admitted students who are enrolled for Fall 2017 are eligible to apply for a $500 short-term loan. The short-term loan application will be reactivated Monday, August 21.

Short-term loans will be processed twice a week for pick-up on Wednesdays and Fridays after 8:30 am at Student Financial Services (SSC 230). The first short-term loan will be available for pick-up on Wednesday, August 23.

PLEASE NOTE: No short-term loan checks will be processed for Wednesday, September 6 due to Labor Day holiday.

Friday, Sept. 15 is University Census: Your Award May be Affected If You Are Enrolled Part-Time

University Census is the day students’ full or part-time enrollment status becomes official. Many awards are distributed prior to University Census and it’s important to know you may have to pay a portion of your financial aid back if you are enrolled part-time.

Until University Census, all financial aid awards are estimates determined by eligibility and need and offered based on full-time enrollment. The actual number of units carried determines the actual amount of financial aid awarded. At University Census, financial aid awards are revised to match eligibility based on the units in which you are officially enrolled. For example:

  • On September 15 if you’re carrying fewer than 12 units your PELL Grant and/or a Cal Grant award will be reduced.

  • On September 15 if you’re carrying fewer than 7 units your State University Grant and/or a Middle Class Scholarship will be reduced.

The following links have a complete list of the different types of aid and their funding eligibility: Undergraduate Eligibility & Enrollment Requirements and Postbaccalaureate Eligibility & Enrollment Requirements. For additional information see University Census on our website. 

If you are adding units through CAVE or through a consortium agreement, please complete the registration process no later than Friday, Sept. 15. If you have any questions about possible adjustments to your award based on your official enrollment, please contact our office at 530-898-6451.

Friday, Sept. 15: Deadline for Maximum Unit and Satisfactory Academic Progress Appeals

Students who have a hold for Maximum Units or Satisfactory Academic Progress must submit an appeal no later than September 15 in order to be considered for financial aid for Fall 2017. Incomplete appeals will not be processed. Evaluation of this appeal may take up to eight weeks. 

Cal Grant and Fall 2017 Entering Students

Cal Grant Entitlement participants are required to confirm their high school graduation before being awarded by the California Student Aid Commission (CSAC). Students are notified by CSAC through an automated e-mail message directing them to view the electronic California Aid Report (CAR) in WebGrants4Students (WGS). The e-mail message directs students to WGS to find details on their Cal Grant award status. CSAC sends this message to the e-mail address listed on the FAFSA. Students can verify their high school graduation through WGS.

IRS Data Retrieval Tool is Temporarily Unavailable

The IRS Data Retrieval Tool, which allows students and parents to transfer tax information directly to the FAFSA, will be temporarily down. The IRS and Department of Education are currently working to resolve the outage, and estimate the tool to not be available until October. 

If you are selected for verification and we are requesting tax verification documentation, please submit a tax return transcript or a signed copy of your 2015 federal tax return. For additional information on how to request the tax return transcript from the IRS, please visit: www.csuchico.edu/fa/forms/documents/Ver-TaxInfo18.pdf . 

Middle Class Scholarship

The Middle Class Scholarship (MCS) provides a scholarship to eligible undergraduate and credential students with family income up to $156,000 and assets up to $156,000.  However, due to circumstances beyond our control, the Middle Class Scholarships will not be disbursed to eligible students until the end of October.

Disbursement Dates

When your academic year file is complete and there are no holds on your account and no items on your “To Do List,” your aid will disburse and cover any fees remaining on your university balance. All remaining aid, after charges and fees are deducted, will be disbursed to you via Electronic Fund Transfer (EFT) or a check that is mailed to you. This process is run by the Student Financial Services Office.

Financial aid and scholarships are disbursed via electronic disbursement or mailed check on Thursdays throughout each semester.

The Financial Aid and Scholarship Office is Now on Facebook

Please like our page for information regarding deadlines, events, budgeting tips, and loan repayment options.  www.facebook.com/ChicoStateFASO

Important Processing Dates and When to Expect Changes to Your To Do Lists/Holds

Verification - Updating your "To Do List" from requested to received takes a minimum of four weeks if you submit hard copies via mail, at our window or drop box and a minimum of 72 hours if your documents are faxed. Preliminary review of verification documents will take a up to twelve weeks from the date your last required "To Do List" item was submitted to our office.

IRS Data Retrieval - It can take up to 21 days from the date you successfully used the Data Retrieval Tool on the FAFSA before our office is able to upload this change. This process has been completed when you will no longer see the required documentation on your "To Do List." (Note: the IRS Data Retrieval Tool is down until October.)

Satisfactory Academic Progress Appeal (SAP) - Review of SAP appeals take a minimum of four weeks from the date the last required item is received. Deadline to submit an appeal for Fall 2017 is September 15, 2017. Deadline to submit an appeal for Spring 2018 is February 16, 2018.

Maximum Unit Appeal - Review of Maximum Unit Appeals take a minimum of four weeks from the date the last required item is received. Deadline to submit appeal for Fall 2017 is September 15, 2017. Deadline to submit an appeal for Spring 2018 is February 16, 2018.

Exceptional Circumstance Appeal (All types) Appeals are reviewed in the order they are received. Processing time may take until the end of the Fall semester. The deadline to submit an appeal for students enrolled for the Fall 2017 term (only) is November 1, 2017. The deadline to submit an appeal for students enrolled for the Spring 2018 term is April 1, 2018. The appeal forms can be found here

Federal Direct Stafford Loan Application - Applications take at least 30 days to process.

Federal Direct PLUS Application (PLUS Loan) - We initially award the requested amount as a conditional estimate which will show up in the student's financial aid package while we are processing the credit check. The loan is not approved until you receive notification from the lender that your credit was approved. PLUS applications can take up to 12 weeks to process. 

Alternative Loan Application - Applications take up to eight weeks to process. The first possible disbursement date for fall term is August 31, 2017.

External Scholarship - After the Financial Aid and Scholarship Office has received a student's external scholarship check(s), the scholarship is entered into the student's financial aid award. The student will receive an e-mail informing them of a change in their award. The turn-around time for complete processing of external scholarships is up to three weeks.

CSU, Chico Scholarships - The CSU, Chico Scholarship application for 2017-18 opened January 2, 2017. The online application and letter of recommendation must have been submitted by the deadline of February 15, 2017. If selected, the scholarship should be posted in your Student Center 2017-2018 Financial Aid Award Summary Account by late July 2017.

Office Hours and Appointments

Office Hours
Monday - Friday 8 AM - 5 PM

Phone Hours
Monday - Friday 8 AM - 4 PM

Monday and Wednesday - Friday (no Tuesday appointments)
9 AM - 12 PM and 2 PM - 4:30 PM

Appointments with advising staff in the Financial Aid and Scholarship Office (SSC 250) are scheduled same-day. You can make these same-day appointments by calling 530-898-6451 or by coming to our office window between 8:00 a.m. and 3:00 p.m. We recommend calling as early as possible in the morning as the appointments fill up quickly. Phone appointments are also available. Appointments are limited and are on a first-come, first-serve basis.