FAFSA School Code: 001146

Award Guide

AWARD GUIDE 2018-19 (pdf)
Understand your
financial aid award,
eligibility and
responsibilities

Announcements

Financial Aid and Payment of University Charges

Click here to view tutorial on how financial aid pays university charges.

Financial aid recipients are required to pay the difference between all Fall University charges (including registration fees, on-campus housing and board plan) and pending Fall 2018 financial aid. View your pending financial aid in the Finances/Account Inquiry section of your Student Center. Payment is due by the Fee Payment Deadline of August 1, 2018.

After August 1, the fees box in the Finances section of your Student Center will indicate fees as "Past Due" until your aid goes out. No payments are necessary if you have sufficient pending aid to cover your Fall charges. Your balance due will automatically be deducted from your financial aid disbursement.

If your file is complete and there are no items remaining on your "To Do List," by August 17, the first possible disbursement for the Fall semester is August 23. All remaining aid, after charges and fees are deducted, will be disbursed to you via Electronic Funds Transfer (EFT) or a check that is mailed to you.

Please Note

  • Questions about your student account, fee payment, and being dropped from classes should be directed to Student Financial Services. You can reach them at (530) 898-5936.
  • You may be charged a $25 late fee if your current fees and charges are not paid by the Registration Fee Payment Deadline unless you have sufficient aid to cover the fees and your aid is clear to disburse on the first fall financial aid disbursement date.
  • Students who have no aid or who have not made a payment may be dropped from classes by the university.
  • Students will not be able to register for the Spring semester until all Fall fees are paid.

Cal Grant and Fall 2018 Entering Students

Cal Grant Entitlement participants are required to confirm their high school graduation before being awarded by the California Student Aid Commission (CSAC). Students are notified by CSAC through an automated e-mail message directing them to view the electronic California Aid Report (CAR) in WebGrants4Students (WGS). The e-mail message directs students to WGS to find details on their Cal Grant award status. CSAC sends this message to the e-mail address listed on the FAFSA. Students can confirm their college choice and verify their high school graduation through WGS.

24/7 Financial Aid Answers!

Check out Financial Aid TV! Our new video service, called FATV, allows you to get financial aid information at any time during the day or night. We're excited to be able to offer these helpful videos. You can link to the FATV video library or you can link to our most popular video playlists page.

  • FATV is an online library of short (60-90 seconds each) video clips that are accessible on demand, 24/7.
  • FATV videos communicate complex financial aid information in an easy-to-understand style.
  • FATV covers a wide array of topics including financial aid, the FAFSA, financial literacy, loans and responsible borrowing, grants, and more!

Financial Aid and Scholarship Checklist for 2018-2019

Bookmark or download the Financial Aid and Scholarship Checklist  to help you keep track of where you are in the financial aid process, from applying for aid through receiving the funds.

Summer Work-Study Applications

Students who will continue with work-study employment or have been hired for work-study employment during the summer months please note that a separate Summer Work-Study application is required and is now available through our website beginning April 3, 2018.  View Summer Work-Study for more information.

Financial Aid Awards for 2018/19

New students (incoming freshman and transfer students) will be awarded aid for the 2018/19 year starting in March. Continuing students will also be awarded, once all To Do List items have been received and processed (if applicable). 

To Do List: Submit as Soon as Possible

Submit all requested items on your "To Do List" as soon as possible. Once the requested forms have been received and completed, they will be removed from your "To Do List".

Please be aware that if you fax your documents, it takes up to 3 days before the documents show as received on your Student Center. Documents that are mailed or brought into our office can take up to 4 weeks before the documents show as received on your Student Center.

Summer Financial Aid Information

The summer financial aid application opens April 2. For more information see our summer financial aid webpage

Disbursement Dates

When your academic year file is complete and there are no holds on your account and no items on your “To Do List,” your aid will disburse and cover any fees remaining on your university balance. All remaining aid, after charges and fees are deducted, will be disbursed to you via Electronic Fund Transfer (EFT) or a check that is mailed to you. This process is run by the Student Financial Services Office. 

Financial aid and scholarships are disbursed via electronic disbursement or mailed check on Thursdays throughout each semester.

The Financial Aid and Scholarship Office is on Facebook

Please like our page for information regarding deadlines, events, budgeting tips, and loan repayment options.  www.facebook.com/ChicoStateFASO

Important Processing Dates and When to Expect Changes to Your To Do Lists/Holds

Verification - Updating your "To Do List" from requested to received takes up to 30 days if you submit hard copies via mail, at our window or in the drop box and up to 3 business days if your documents are faxed. Preliminary review of verification documents will take a up to twelve weeks from the date your last required "To Do List" item was submitted to our office.

IRS Data Retrieval - It can take up to 21 days from the date you successfully used the Data Retrieval Tool on the FAFSA before our office is able to upload this change. This process has been completed when you will no longer see the required documentation on your "To Do List." (Note: the IRS Data Retrieval Tool is not available on the 2017/2018 FAFSA.)

Satisfactory Academic Progress Appeal (SAP) - Review of SAP appeals take a minimum of four weeks from the date the last required item is received. Deadline to submit an appeal for Fall 2018 is September 21, 2018. Deadline to submit an appeal for Spring 2019 is February 15, 2019.

Maximum Unit Appeal - Review of Maximum Unit Appeals take a minimum of four weeks from the date the last required item is received. Deadline to submit appeal for Fall 2018 is September 21, 2018. Deadline to submit an appeal for Spring 2019 is February 15, 2019.

Exceptional Circumstance Appeal (All types) Appeals are reviewed in the order they are received. Processing time may take until the end of the Fall semester. The deadline to submit an appeal for students enrolled for the Fall 2018 term (only) is November 1, 2018. The deadline to submit an appeal for students enrolled for the Spring 2019 term is April 1, 2019. Appeal forms will be available August 1, 2018 and can be found here

Federal Direct Stafford Loan Application - Applications take up to 30 days to process.

Federal Direct PLUS Application (PLUS Loan) - Parents may apply for the PLUS loan online at Federal Student Aid. Parents will be notified within 48 hours as to the status of their credit check. PLUS Loan processing can take up to 10 weeks. If the PLUS loan is denied, students may be eligible for additional unsubsidized loan and may contact us for more information. July 20th is the priority deadline to submit the online PLUS application in order to have the PLUS Loan awarded prior to the fee deadline (August 1, 2018).

Alternative Loan Application - Applications take up to eight weeks to process.

External Scholarship - After the Financial Aid and Scholarship Office has received a student's external scholarship check(s), the scholarship is entered into the student's financial aid award. The student will receive an e-mail informing them of a change in their award. The turn-around time for complete processing of external scholarships is up to three weeks.

CSU, Chico Scholarships - The CSU, Chico Scholarship application for 2018-19 will open January 2, 2018. The online application and letter of recommendation must be submitted by the deadline of February 15, 2018. 

Office Hours and Appointments

Office Hours
Monday - Friday 8 a.m. - 5 p.m.

Phone Hours
Monday - Friday 8 a.m. - 4 p.m.

Appointments
Monday and Wednesday - Friday (no Tuesday appointments)
9 a.m. - 12 p.m. and 2 a.m. - 4:30 p.m.

Appointments with advising staff in the Financial Aid and Scholarship Office (SSC 250) are scheduled same-day. You can make these same-day appointments by calling 530-898-6451 or by coming to our office window between 8:00 a.m. and 3:00 p.m. We recommend calling as early as possible in the morning as the appointments fill up quickly. Phone appointments are also available. Appointments are limited and are on a first-come, first-serve basis.