FAFSA School Code: 001146

Award Guide

AWARD GUIDE 2018-19 (pdf)
Understand your
financial aid award,
eligibility and


Financial Aid Awards for 2018/19

New students (incoming freshman and transfer students) will be awarded aid for the 2018/19 year starting in March. Continuing students will also be awarded, once all To Do List items have been received and processed (if applicable). 

To Do List: Submit as Soon as Possible

Submit all requested items on your "To Do List" as soon as possible. Once the requested forms have been received and completed, they will be removed from your "To Do List".

Please be aware that if you fax your documents, it takes up to 3 days before the documents show as received on your Student Center. Documents that are mailed or brought into our office can take up to 4 weeks before the documents show as received on your Student Center.

Short-Term Loan Application

Regularly admitted students who are enrolled for Spring 2018 are eligible to apply for a $500 short-term loan. Click here for more information about short-term loans. Click here for the short-term loan application. Short-term loans will be processed twice a week for pick-up on Wednesdays and Fridays after 8:30 am at Student Financial Services (SSC 230). 

The last day to apply for a Short-Term Loan for the spring term is Thursday, May 17th before 9 am. There will be no Short-Term Loans processed during spring break (March 19-23). 

Summer Financial Aid Information

The summer financial aid application opens April 2. For more information see our summer financial aid webpage

Disbursement Dates

When your academic year file is complete and there are no holds on your account and no items on your “To Do List,” your aid will disburse and cover any fees remaining on your university balance. All remaining aid, after charges and fees are deducted, will be disbursed to you via Electronic Fund Transfer (EFT) or a check that is mailed to you. This process is run by the Student Financial Services Office. 

Financial aid and scholarships are disbursed via electronic disbursement or mailed check on Thursdays throughout each semester.

The Financial Aid and Scholarship Office is Now on Facebook

Please like our page for information regarding deadlines, events, budgeting tips, and loan repayment options.  www.facebook.com/ChicoStateFASO

Important Processing Dates and When to Expect Changes to Your To Do Lists/Holds

Verification - Updating your "To Do List" from requested to received takes up to 30 days if you submit hard copies via mail, at our window or in the drop box and up to 3 business days if your documents are faxed. Preliminary review of verification documents will take a up to twelve weeks from the date your last required "To Do List" item was submitted to our office.

IRS Data Retrieval - It can take up to 21 days from the date you successfully used the Data Retrieval Tool on the FAFSA before our office is able to upload this change. This process has been completed when you will no longer see the required documentation on your "To Do List." (Note: the IRS Data Retrieval Tool is not available on the 2017/2018 FAFSA.)

Satisfactory Academic Progress Appeal (SAP) - Review of SAP appeals take a minimum of four weeks from the date the last required item is received. Deadline to submit an appeal for Fall 2017 was September 15, 2017. Deadline to submit an appeal for Spring 2018 is February 16, 2018.

Maximum Unit Appeal - Review of Maximum Unit Appeals take a minimum of four weeks from the date the last required item is received. Deadline to submit appeal for Fall 2017 was September 15, 2017. Deadline to submit an appeal for Spring 2018 is February 16, 2018.

Exceptional Circumstance Appeal (All types) Appeals are reviewed in the order they are received. Processing time may take until the end of the Fall semester. The deadline to submit an appeal for students enrolled for the Fall 2017 term (only) is November 1, 2017. The deadline to submit an appeal for students enrolled for the Spring 2018 term is April 1, 2018. The appeal forms can be found here

Federal Direct Stafford Loan Application - Applications take up to 30 days to process.

Federal Direct PLUS Application (PLUS Loan) - We initially award the requested amount as a conditional estimate which will show up in the student's financial aid package while we are processing the credit check. The loan is not approved until you receive notification from the lender that your credit was approved. PLUS applications can take up to 12 weeks to process. 

Alternative Loan Application - Applications take up to eight weeks to process.

External Scholarship - After the Financial Aid and Scholarship Office has received a student's external scholarship check(s), the scholarship is entered into the student's financial aid award. The student will receive an e-mail informing them of a change in their award. The turn-around time for complete processing of external scholarships is up to three weeks.

CSU, Chico Scholarships - The CSU, Chico Scholarship application for 2018-19 will open January 2, 2018. The online application and letter of recommendation must be submitted by the deadline of February 15, 2018. 

Office Hours and Appointments

Office Hours
Monday - Friday 8 a.m. - 5 p.m.

Phone Hours
Monday - Friday 8 a.m. - 4 p.m.

Monday and Wednesday - Friday (no Tuesday appointments)
9 a.m. - 12 p.m. and 2 a.m. - 4:30 p.m.

Appointments with advising staff in the Financial Aid and Scholarship Office (SSC 250) are scheduled same-day. You can make these same-day appointments by calling 530-898-6451 or by coming to our office window between 8:00 a.m. and 3:00 p.m. We recommend calling as early as possible in the morning as the appointments fill up quickly. Phone appointments are also available. Appointments are limited and are on a first-come, first-serve basis.