Customer service representatives are available by phone and at our walk-up windows to answer your financial aid questions and to schedule appointments.
Requested documents may be submitted as follows:
- Dropped off at our customer service walk-up windows in Student Services Center 250
- Placed in the secure Express Service Drop Box located on the 2nd floor of the SSC, next to the elevators
- Faxed to 530-898-6883. Our office recommends faxing requested documents to expedite confirmation of receipt of paperwork.
- Mailed to our office address below.
Financial Aid advisors are available by appointment (by phone or in–person) to help you with special problems, technical questions, appeals, budgeting, and general financial aid inquiries. Appointments are available same-day only, either by calling in (530-898-6451) or by inquiring at the window. We advise students to contact us early to get a slot. If you cannot make a scheduled appointment, please call and cancel, or change to a phone appointment, so another student may be accommodated. If you are ill, please stay home and call in instead.
Financial Aid and Scholarship Office
California State University, Chico
Student Services Center 250
Chico, CA 95929–0705
Financial Aid E–mail: firstname.lastname@example.org
Scholarships E-mail: email@example.com
FAFSA School Code: 001146
Customer Service Hours
Classes begin August 26, 2013
Semester ends December 20, 2013
Classes begin January 21, 2014
Semester ends May 16, 2014
Office open Monday through Friday 8:00 a.m. - 5:00 p.m.
Phone Hours: 8:00 a.m. – 4:00 p.m.
Office closed for the following holidays:
||Labor Day Holiday|
||Veterans’ Day Holiday|
|December 23-31||Christmas Holiday|
|January 1||New Year’s Day|
|January 20||Martin Luther King Jr. Day Observed|
||Cesar Chavez Day|
|May 26||Memorial Day|
|July 4||Independence Day|
Financial Aid and Scholarship Staff
- Jennifer Ott, Assistant Director
- Elizabeth Alaniz
- Danielle Anderson
- Casey Dinsmore
- Christina Linton
- MaiHoua M. Lo
- Christopher Trowbridge
- Pepe (Jose) Villasenor
- Mason White
- Rez O’Sullivan, Assistant Director
- Alison Brown
- Jessica Calhoun
- Karen Navarro
- Miranda Robinson
- Bao Xiong