Contact Us
Customer Service
Customer service representatives are available by phone and at our walk-up windows to answer your financial aid questions and to schedule appointments.
Requested documents may be submitted as follows:
- Dropped off at our customer service walk-up windows in Student Services Center 250
- Placed in the secure Express Service Drop Box located on the 2nd floor of the SSC, next to the elevators
- Faxed to 530-898-6883. Our office recommends faxing requested documents to expedite confirmation of receipt of paperwork.
- Mailed to our office address below.
Appointments
Financial Aid advisors are available by appointment (by phone or in–person) to help you with special problems, technical questions, appeals, budgeting, and general financial aid inquiries. Appointments are available same-day only, either by calling in (530-898-6451) or by inquiring at the window. We advise students to contact us early to get a slot. If you cannot make a scheduled appointment, please call and cancel, or change to a phone appointment, so another student may be accommodated. If you are ill, please stay home and call in instead.
Contact Information
Financial Aid and Scholarship Office
California State University, Chico
Student Services Center 250
Chico, CA 95929–0705
Phone: 530-898–6451
Fax: 530-898–6883
Financial Aid E–mail: finaid@csuchico.edu
Scholarships E-mail: scholarships@csuchico.edu
FAFSA School Code: 001146
Customer Service Hours
Spring 2012
Office open January 3 - 20, 2012
Classes begin January 23, 2012
Semester ends May 18, 2012
Office open Monday through Friday 8:00 a.m. - 5:00 p.m.
Office closed for the following holidays:
January 16 Martin Luther King Jr. Day Observed
March 30 Cesar Chavez Day
May 28 Memorial Day
Financial Aid and Scholarship Staff
Administration
- Dan Reed, Director
- Kentiner David, Associate Director
Advisors and Customer Service
- Michele Vanderjack, Assistant Director
- Elizabeth Alaniz
- Danielle Anderson
- Casey Dinsmore
- Christina Linton
- MaiHoua M. Lo
- Terryl Murphy
- Dottye Wescoatt
- Mason White
Analysts
- Rez O’Sullivan, Assistant Director
- Michael Accetta
- Jessica Calhoun
- Karen Navarro
- Anna Rushton
- Christopher Trowbridge
Scholarships
- Martha Williams, Assistant Director
- Yvonne Lydon