FAFSA School Code: 001146

Contact Us

Customer Service

Customer service representatives are available by phone and at our walk-up windows to answer your financial aid questions and to schedule appointments.

Requested documents may be submitted as follows:

  • Dropped off at our customer service walk-up windows in Student Services Center 250
  • Placed in the secure Express Service Drop Box located on the 2nd floor of the SSC, next to the elevators
  • Faxed to 530-898-6883. Our office recommends faxing requested documents to expedite confirmation of receipt of paperwork.
  • Mailed to our office address below.


Financial Aid advisors are available by appointment (by phone or in–person) to help you with special problems, technical questions, appeals, budgeting, and general financial aid inquiries. Appointments are available same-day only, either by calling in (530-898-6451) or by inquiring at the window. We advise students to contact us early to get a slot. If you cannot make a scheduled appointment, please call and cancel, or change to a phone appointment, so another student may be accommodated. If you are ill, please stay home and call in instead.

Contact Information

Financial Aid and Scholarship Office
California State University, Chico
Student Services Center 250
Chico, CA 95929–0705

Phone: 530-898–6451
Fax: 530-898–6883
Financial Aid E–mail:   finaid@csuchico.edu

Scholarships E-mail:  scholarships@csuchico.edu

FAFSA School Code: 001146

Customer Service Hours

Fall 2017
Classes begin August 21, 2017
Semester ends December 15, 2017

Spring 2018
Classes begin January 22, 2018
Semester ends May 18, 2018

Office open Monday through Thursday 8:00 a.m. - 5:00 p.m. (Closed on Friday)

Phone Hours:  8:00 a.m. – 4:00 p.m.

Office closed for the following holidays:

September 4 Labor Day Holiday
November 10 Veterans’ Day Holiday
November 23-24 Thanksgiving
December 25-29 Christmas Holiday
January 1 New Year’s Day
January 15 Martin Luther King Jr. Day Observed
March 30 Cesar Chavez Day
May 28 Memorial Day
July 4 Independence Day

Financial Aid and Scholarship Staff






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