Award Guide
2013/2014
AWARD GUIDE (pdf)
Understand your
financial aid award,
eligibility and
responsibilities
Contact Us
Customer Service
Customer service representatives are available by phone and at our walk-up windows to answer your financial aid questions and to schedule appointments.
Requested documents may be submitted as follows:
- Dropped off at our customer service walk-up windows in Student Services Center 250
- Placed in the secure Express Service Drop Box located on the 2nd floor of the SSC, next to the elevators
- Faxed to 530-898-6883. Our office recommends faxing requested documents to expedite confirmation of receipt of paperwork.
- Mailed to our office address below.
Appointments
Financial Aid advisors are available by appointment (by phone or in–person) to help you with special problems, technical questions, appeals, budgeting, and general financial aid inquiries. Appointments are available same-day only, either by calling in (530-898-6451) or by inquiring at the window. We advise students to contact us early to get a slot. If you cannot make a scheduled appointment, please call and cancel, or change to a phone appointment, so another student may be accommodated. If you are ill, please stay home and call in instead.
Contact Information
Financial Aid and Scholarship Office
California State University, Chico
Student Services Center 250
Chico, CA 95929–0705
Phone: 530-898–6451
Fax: 530-898–6883
Financial Aid E–mail: finaid@csuchico.edu
Scholarships E-mail: scholarships@csuchico.edu
FAFSA School Code: 001146
Customer Service Hours
Fall 2012
Classes begin August 27, 2012
Semester ends December 21, 2012
Spring 2013
Classes begin January 28, 2013
Semester ends May 24, 2013
Office open Monday through Friday 8:00 a.m. - 5:00 p.m.
Phone Hours: 8:00 a.m. – 4:00 p.m.
Office closed for the following holidays:
| September 3 | Labor Day Holiday |
| November 12 | Veterans’ Day Holiday |
| November 22-23 | Thanksgiving |
| December 24-31 | Christmas Holiday |
| January 1 | New Year’s Day |
| January 21 | Martin Luther King Jr. Day Observed |
| April 1 | Cesar Chavez Day |
| May 27 | Memorial Day |
| July 4 | Independence Day |
Financial Aid and Scholarship Staff
Administration
- Dan Reed, Director
- Kentiner David, Associate Director
- Theresa Cox, Office Coordinator
Advisors
- Elizabeth Alaniz
- Danielle Anderson
- Casey Dinsmore
- Christina Linton
- MaiHoua M. Lo
- Christopher Trowbridge
- Pepe (Jose) Villasenor
- Mason White
Analysts
- Rez O’Sullivan, Assistant Director
- Michael Accetta
- Jessica Calhoun
- Karen Navarro
- Anna Rushton

