FAFSA School Code: 001146

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Contact Us

Financial Aid and Scholarship Office
California State University, Chico
Student Services Center 250
Chico, CA 95929–0705

Phone: 530-898–6451
Fax: 530-898–6883

Financial Aid E–mail: finaid@csuchico.edu
Scholarships E-mail: scholarships@csuchico.edu

Customer Service

Hours: Monday - Friday 8:00 AM - 5:00 PM
Phone Hours:  8:00 AM – 4:00 PM
Our office is closed on normal holidays - see 2017/2018 Academic Calendar.

Customer service representatives are available by phone and at our walk-up windows to answer your financial aid questions and to schedule appointments.

Requested documents may be submitted as follows:

  • Dropped off at our customer service walk-up windows in Student Services Center 250
  • Placed in the secure Express Service Drop Box located on the 2nd floor of the SSC, next to the elevators
  • Faxed to 530-898-6883. Our office recommends faxing requested documents to expedite confirmation of receipt of paperwork.
  • Mailed to our office address above.


Days: Monday and Wednesday through Friday (no Tuesday appointments)
Appointment Hours: 9 AM - 12 PM and 2 PM - 4:30 PM

Financial Aid advisors are available by appointment (by phone or in–person) to help you with special problems, technical questions, appeals, budgeting, and general financial aid inquiries. Appointments are available same-day only, either by calling in (530-898-6451) or by inquiring at the window. We advise students to contact us early to get a slot. If you cannot make a scheduled appointment, please call and cancel, or change to a phone appointment, so another student may be accommodated. If you are ill, please stay home and call in instead.

Financial Aid and Scholarship Staff






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