Contact Us
Customer Service
Customer service representatives are available by phone and at our walk-up windows to answer your financial aid questions and to schedule appointments.
Requested documents may be submitted as follows:
- Dropped off at our customer service walk-up windows in Student Services Center 250
- Placed in the secure Express Service Drop Box located on the 2nd floor of the SSC, next to the elevators
- Faxed to 530-898-6883. We recommend that you call 530-898-6451 ten minutes later to confirm receipt and legibility.
- Mailed to our office address, below
Appointments
Financial Aid advisors are available by appointment (by phone or in–person) to help you with special problems, technical questions, appeals, budgeting, and general financial aid inquiries. Regular appointments may be scheduled two weeks in advance. Available slots are posted on Wednesdays for the following two weeks. Walk-in appointments are available same-day only by inquiring at the window. We advise students to come early to get a slot. If you cannot make a scheduled appointment, please call and cancel, or change to a phone appointment, so another student may be accommodated. If you are ill, please stay home and call in instead.
Contact Information
Financial Aid and Scholarship Office
California State University, Chico
Student Services Center 250
Chico, CA 95929–0705
Phone: 530-898–6451
Fax: 530-898–6883
Financial Aid E–mail: finaid@csuchico.edu
Scholarships E-mail: scholarships@csuchico.edu
FAFSA School Code: 001146
Customer Service Hours
Week of August 17 through August 21, 2009Monday through Friday 8:00 a.m. - 5:00 p.m.
Fall 2009
Classes begin August 24, 2009
Semester ends December 18, 2009
Office open Monday through Friday 8:00 a.m. - 5:00 p.m.
Office closed for the following holidays and budget-related closure days.
Included below are state and university-mandated unpaid furlough days for employees due to budget cuts to the CSU. Offices are closed for furlough days.
| September 7 | Labor Day Holiday |
| September 8 | State Budget Closure Day |
| October 15 | State Budget Closure Day |
| November 2 | State Budget Closure Day |
| November 11 | Veterans' Day Holiday |
| November 25 | Campus Closure Day |
| November 26, 27 | Thanksgiving |
Between Semesters
| December 21-25 | Christmas Holiday |
| December 28-31 | Campus Closure Days |
| January 1, 2010 | New Year's Day |
| January 8 | Campus Closure Day |
| January 15 | Campus Closure Day |
| January 18 | Martin Luther King, Jr. Day Observed |
Financial Aid and Scholarship Staff
Administration
- Dan Reed, Interim Director
Advisors and Customer Service
- Kentiner David, Interim Associate Director
- Carolyn Starr Stephen, Assistant Director
- Michele Vanderjack, Assistant Director
- Elizabeth Alaniz
- Danielle Anderson
- Casey Dinsmore
- Christina Linton
- Terryl Murphy
- Rez O’Sullivan
- Dottye Wescoatt
- Mason White
- Crystal Williams
Analysts
Scholarships
- Martha Williams, Assistant Director
- Kelly Collett