Key Shop Hours/Location

Hours of Key Issuance: NEW

When key requests are received and processed, keys will now be issued by FMS Customer Support in the FMS Administration Building when the campus is open Monday – Friday between the hours of 7:30 a.m. and 4:00 p.m.  (Summer Hours are Monday – Thursday 7:30 a.m. to 5:00 p.m.) 

Requesters will be notified by email or phone when keys are ready for pick up.  Individuals with accessibility needs will be accommodated by Customer Support who will arrange delivery to offices.  Please call Customer Support at 898-6222 to make these arrangements.

Location of Key Issuance: NEW

Keys are issued from the FMS Administration building at the Customer Support Desk located at the Facilities Management Yard, 940 West First Street, Chico CA  95929-0925.   Once you enter the yard proceed straight to the Facilities Management and Services Administration Building. 

Location and hours of Key Return: NEW

Keys are to be returned to the Key Shop which is located just inside the FMS yard.  Standard hours of return are Monday – Friday between the hours of 12:30 p.m. and 2:30 p.m.  (Summer Hours are Monday – Thursday 12:30 p.m. and 2:30 p.m.)

To accommodate the increased activity of returned keys at the end of each academic term, the Key Shop will be open for key return during the last two weeks of each semester from 7:30 a.m. and 4:00 p.m.