Frequently Asked Questions
Q: What is FSAP?
A: FSAP is a confidential counseling referral program that provides contact with a local psychologist.
Q: Do I pay a fee?
A: The program includes three (3) sessions with a contracted psychologist at no cost to the employee.
Q: What if I feel I need more sessions?
A: After three (3) visits if it is determined more counseling or assistance would be beneficial the psychologist will give a referral to another counseling service or other resources.
Q: Do I pay for these additional services/resources?
A: Yes, the decision to seek outside services and any subsequent fees are the client's decision and responsibility. Check with the new provider if they accept your medical insurance.
Q: Are counseling services available for family members?
A: Yes, FSAP provides three (3) sessions for employee's immediate family members. If it is determined more counseling or assistance would be beneficial the psychologist will give a referral to another counseling service or other resources.
Q: Who is our local counselor?
A: Our provider is Dr. Mike Shuell, a clinical psychologist since 1996. His biography can be viewed on our FSAP website.
Q: How do I make an appointment?
A: Leave a phone message for Dr. Shuell at (530) 891-6292. Dr. Shuell will return your call within four (4) hours of call receipt to set up an appointment time. His office is located at 1660 Humboldt Road, Suite #3, Chico.