Frequently Asked Questions

Q:  What is FSAP?

A:  FSAP is a confidential counseling referral program that provides contact with a local psychologist.

Q:  Do I pay a fee?

A:  The program includes three (3) sessions with a contracted psychologist at no cost to the employee.

Q:  What if I feel I need more sessions?

A:  After three (3) visits if it is determined more counseling or assistance would be beneficial the psychologist will give a referral to another counseling service or other resources.

Q:  Do I pay for these additional services/resources?

A:  Yes, the decision to seek outside services and any subsequent fees are the client's decision and responsibility.  Check with the new provider if they accept your medical insurance.

Q:  Are counseling services available for family members?

A:  Yes, FSAP provides three (3) sessions for employee's immediate family members.  If it is determined more counseling or assistance would be beneficial the psychologist will give a referral to another counseling service or other resources.

Q:  Who is our local counselor?

A:  Our provider is Dr. Mike Shuell, a clinical psychologist since 1996.  His biography can be viewed on our FSAP website.

Q:  How do I make an appointment?

A:  Leave a phone message for Dr. Shuell at (530) 891-6292.  Dr. Shuell will return your call within four (4) hours of call receipt to set up an appointment time.  His office is located at 1660 Humboldt Road, Suite #3, Chico.