Frequently Asked Questions

  • Frequently Asked Questions

    How can I obtain information regarding University Housing?

    When new students are admitted to the university, the Office of Admissions will send them University Housing information with their official acceptance letter. You can check out all the information on our website, or you can write us at housing@csuchico.edu or call us at 800-730-4243!

    How can I be considered for University Housing?

    pic

    To apply for University Housing, all students are strongly encouraged to preview the 2014-2015 University Housing License Agreement. Visit the Want to Apply page for information on the application process.  You can begin applying for housing on April 8 2014, at 6:00 p.m. PDT. Housing spaces are filled on a date priority basis. By the end of April 2014 all students who applied will be notified of their University Housing status (whether the application is "complete" or "incomplete"). Beginning on or around May 27, 2014, we will be notifying applicants of their assignment or waitlist status.

    What is the cost of living in University Housing?

    View room and board rates for the 2013-2014 academic year. Each student who submits a 2014-2015 University Housing License Agreement will also be required to make the initial payment.  The initial payment will be $1,000 and applied to the TOTAL academic year room and meal plan costs. Financial Aid applicants are also required to submit the initial payment. If you are a Financial Aid recipient and you received an application fee waiver or if your FAFSA Confirmation showed an Expected Family Contribution (EFC) of less than $5,200, your initial payment will be $300. This payment can be paid anytime after March 17, 2014, and must be paid before applying to reside with University Housing. The initial University Housing payment is fully refundable (less $5 processing fee) if the official University Housing License Cancellation Form (PDF) is filled out and submitted to the University Housing Office via e-mail attachment, mail, or fax, 30 days before the opening day of the term (this deadline is July 28, 2014).

    Back to Top

    What if I know someone I want to live with?

    Students have the opportunity to request roommates and community assignments when completing the 2014-2015 University Housing License Agreement. Every attempt will be made to match students who wish to room together, provided that they have been assigned to the same living environment (which means they both need to apply at about the same time). Additionally, each student (resident) must have requested the other as his or her roommate, and each student must have indicated the same order preference for halls. You must also submit his or her full name and Wildcat e-mail address. Please be advised that roommate matches and community assignment requests are not guaranteed.

    Many first year residents want to room with their best friend from high school.  Experience has shown that best friends don’t always make the best roommates.  You might want to consider living in the same hall, even on the same floor, but not necessarily as roommates.

    When do I choose which residential community I want to live in?

    Picking which residential community is a pretty individualized choice.  We have provided several videos here on our website to help you make a choice.  Whether you want the thriving hub of activity in Whitney or the closer residential experience of our 112 resident Esken or the more independent living style of University Village, we have an option for you at University Housing.

    What is furnished in a University Housing room?

    Each student will have an extra-long twin bed (36" x 80"), desk with chair, trash can, storage drawers, and closet space. University Village and Konkow have a table and chairs in the dining area as well as a refrigerator, stove, and microwave in the kitchen. No cooking or food serving items are included.

    When can I move in?

    Move in will occur during the week prior to classes beginning on Monday, August 18, 2014. Move-in dates are scheduled for August 19-21, 2014. Each student will be notified in the summer which day they have been assigned to move-in. In addition, your University Housing Status Page will keep you up to date on your room assignment and move-in date.

    Will I have telephone service in my room?

    You will not have telephone service automatically unless you are living at University Village. At University Village we provide on-campus phone service (on-campus 4-digit-dialing and emergency-911, only) in the kitchen area. You may contract with Communications Accounts Services (CASV) for on-campus phone service, local and long distance services for nominal fees. Information will be included in your “Welcome Home” envelope sent the first week of August. For CASV information, please contact Communication Services.

    Do I have cable TV?

    Every room in University Housing is equipped with a cable outlet. We provide Comcast Basic cable services, premium subscriptions can be purchased. You will need to bring your own TV and the physical coaxial cable to go from the wall outlet to your TV set.

    Should I bring my car to school?

    Since parking is limited in Chico, students are encouraged to bring bicycles to campus and leave their cars at home. Only 200 parking permits are available for the 1470 resident hall students, and they are distributed on a lottery basis. Please see the parking website for current information and rates. If you must bring your car to campus, you may want to consider living in University Village. There is limited free on-site parking for University Village residents available through the lottery process. Please note that University Village parking permits are not valid in the on-campus parking lots, and UV residents may not purchase G parking permits.

    Who supervises the residence halls and the University Village apartments?

    A Residence Community Coordinator (RCC) and Assistant Residence Community Coordinator (ARCC) supervise each living environment. Residence Community Coordinators and Assistant Residence Community Coordinators are full-time housing professional staff who are responsible not only for the overall operation of their community but live within that community as well. These staff are a resource and advisor to all students. There are also student peer para-professionals (Resident Advisors) who organize activities and advise about university life.

    Are there laundry facilities in University Housing?

    All of our communities are equipped with accessible laundry facilities. The washers and dryers are run by each student's personal laundry card. These reusable cards will be provided to students at move-in and can be obtained from add/value stations located in each community. The current cost is $1.00 to wash and $0.75 to dry.

    Back to Top

    What kinds of policies and regulations will I need to follow? 

    We want our communities to be a place where our residents can grow and develop. There are policies (alcohol, noise, smoking, damage, etc.) for each of our living environments.  Policies and regulations are designed to protect the rights of students, encourage responsibility, and be cost effective in order to keep the housing rates as low as possible. Full policy statements are contained in the "University Housing and Food Service License Agreement" and in Living In, the University Housing student handbook, which is given to all students when they move-in. These documents are available at University Housing under 'Current Residents', or you can follow this link to the Living In Handbook.

    Are there computer labs in the residence halls and the University Village apartments?

    Along with a variety of computing services on campus, there is a computer lab in each community, with a minimum of one PC and laser printer. All of the computers in the labs have a connection to the campus network. For more information consult the CSU, Chico ResNet homepage.

    What are some of the things I should bring?

    We suggest you bring almost anything that will make you feel at home in your room. You don't need to bring much—see our suggested list.

    Will I know who my roommate is before I move to my new home?

    No. Final room assignments are not made until your arrival on campus. We understand the benefits of knowing your roommate ahead of time, but we feel that meeting your roommate on move-in day is part of the college experience. Our past experience shows that almost all of our roommate assignments are compatible matches. Be aware that no roommate/room changes will be made until the third Monday of the academic year.  

    Do you offer tours of the residence halls and University Village apartments?

    We will offer tours of Lassen or Shasta residence halls and University Village beginning on Monday 2/6/2013 in conjunction with the campus Admissions tour.

    Back to Top

    Where do I pick up my mail?

    There are mailboxes in each living community. You will be assigned a mailbox when you move in (there is one mailbox per room so unless you are living in a single, it will be shared with your roommate(s). The mail is delivered to each community, Monday through Saturday, and placed in each mailbox by the mail staff.

    How far is University Village located from campus?

    University Village is a leisurely (just less than a mile) bike ride or walk from campus. Free bus service to and from campus is available every 30 minutes on academic days from the B-Line our local public bus system. There is also Campus Connection, a shuttle service provided FREE of charge by the University Police Department to the campus community as an alternative to walking on campus at night. Campus Connection also have a stop at University Village to provide our residents a safe way to get home from campus at night.

    How can I contact you?

    During the academic year our office hours are Monday–Friday 8:00 a.m. – 5:00 p.m. During the summer we are open from 7:00 a.m. – 5:30 p.m., Monday though Thursday, and we are closed on Fridays.  If you are in town, please stop by or give us a call at 1-800-730-4243 or 1-530-898-6325. We are also available by e-mail (housing@csuchico.edu) if you have any questions, concerns, or comments. 

    Back to Top

    Helpful Information