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Frequently Asked Questions

University Housing and Food Service, CSU, Chico

Frequently Asked Questions

How can I obtain information regarding University Housing?

When first-time freshmen are admitted to the university, the Office of Admissions will send them University Housing information with their official acceptance letter, or at www.csuchico.edu/housing   New transfer students can check our website at www.csuchico.edu/housing

How can I be considered for University picHousing?

All students are strongly encouraged to submit a 2009-2010 University Housing License Application beginning April 2, 2009 at 6 pm PDT to the University through www.csuchico.edu/housing to be considered for University Housing for the 2009-2010 academic year. Housing spaces are filled on a date priority basis. In April 2009 all students will be notified of their University Housing status (whether the application is "complete" or "incomplete").  Beginning on or about May 12, 2009 we will be notifying applicants of their assignment or waitlist status.

What is the cost of living in University Housing?

Room and board rates for the 2009-2010 academic year can be viewed here. Each student who submits a 2009-2010 University Housing License Application will also be required to make the initial payment.  The initial payment will be $1,000 and applied to the TOTAL academic year housing costs. Financial Aid applicants are also required to send in the initial payment. If you are a financial aid recipient and you received an application fee waiver or if your FAFSA Confirmation showed an Expected Family Contribution (EFC) of less than $5,200, your initial payment will be $300. This payment can be paid anytime after March 9, 2009 but must be paid before applying to live with University Housing. The initial University Housing payment is fully refundable (less $5.00 processing fee) if the official University Housing License Cancellation Form is filled out and submitted to the University Housing Office via email attachment, mail, or fax 30 days before the opening day of the term.

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What if I know someone I want to live with? When do I choose which residential community I want to live in?

Students have the opportunity to request roommates and community assignments when completing the 2009-2010 University Housing License Application. Every attempt will be made to match students who wish to room together, provided that they have been assigned to the same living environment (which means they both need to apply at about the same time). Additionally, each student (resident) must have requested the other as his or her roommate, and each student must have indicated the same order preference for halls. You must also submit his or her full name and Wildcat email address. Please be advised that roommate matches and facility requests are not guaranteed.

What is furnished in a University Housing room?

Each student will have an extra-long twin bed (38" x 80"), desk with chair, trash can, storage drawers, and closet space. University Village has a table and chairs in the dining area as well as a refrigerator, stove, and microwave in the kitchen. No cooking or food serving items are included.

When can I move in?

Move in will occur during the week prior to classes beginning on Monday, August 24, 2009.  Move-in dates are scheduled for August 18, August 19 and 20, 2009.  Each student will be notified in the summer which day they have been assigned to move-in. In addition, your University Housing Status Page will keep you up to date on your room assignment and move-in date.

Will I have telephone service in my room?

Yes, we contract with Communications Accounts Services (CASV) for on-campus phone service. Local and long distance services can be added for nominal fees. More information will be sent to all students in the summer. For CASV information, please visit www.csuchico.edu/csrv

Do I have cable TV?

Every room in University Housing is equipped with a cable outlet.  We provide Comcast Basic cable services, premium subscriptions can be purchased.  You will need to bring your own TV – and the physical cable to go from the wall outlet to your TV set.

Should I bring my car to school?

Since parking is limited in Chico, students are encouraged to bring bicycles to campus and leave their cars at home. Only 110 parking permits are available for the 1200 resident hall students, and they are distributed on a lottery basis. Please see www.csuchico.edu/taps/parking for current information and rates. If you must bring your car to campus, you may want to consider living in University Village. There is limited free on-site parking for University Village residents available through the lottery process. Please note that University Village parking permits are not valid in the on-campus parking lots, but University Village residents may purchase G parking permits. G permits can be used on the main campus but cannot be used for overnight parking.

Who supervises the residence halls and the University Village apartments?

A Residence Community Coordinator (RCC) and Assistant Residence Community Coordinator (ARCC) supervise each living environment.  Residence Community Coordinators and Assistant Residence Community Coordinators are housing professionals who are responsible for the overall operation of their community, as well as being a resource/advisor to all students. There are also para-professionals (resident advisors) who organize activities and advise about university life.

Are there laundry facilities in University Housing?

All of our communities are equipped with accessible laundry facilities. The washers and dryers are run by each student's personal laundry card. These reusable cards will be provided to students at move-in and can be obtained from add/value stations located in each community. The current cost is $1.00 to wash and 75 cents to dry.  University Housing & Food Service is proud to work with Web Service Company to provide our communities with the best laundry equipment and service possible.  

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What kinds of policies and regulations will I need to follow? 

We want our communities to be a place where our residents can grow and develop. There are policies (alcohol, noise, smoking, damage, etc.) for each of our living environments.  Policies and regulations are designed to protect the rights of students, encourage responsibility, and be cost effective in order to keep the housing rates as low as possible. Full policy statements are contained in the "University Housing and Food Service License Agreement" and in Living In, the University Housing student handbook, which is given to all students when they move-in. These documents are available at www.csuchico.edu/housing

Are there computer labs in the residence halls and the University Village apartments?

Along with a variety of computing services on campus, there is a computer lab in each community, with a minimum of one PC and laser printer. All of the computers in the labs have a connection to the campus network. Also, the rooms in Whitney, Lassen, Shasta, Mechoopda, Esken, and Konkow Halls are equipped with a high speed Ethernet connections to the Internet for each resident. University Village has Internet access via DSL.  For more information consult the CSU, Chico ResNet homepage at http://www.csuchico.edu/resnet

What are some of the things I should bring?

We suggest you bring almost anything that will make you feel at home in your room.   You don't need to bring much – see our suggested list here.

Will I know who my roommate is before I move to my new home?

No. Final room assignments are not made until your arrival on campus. We understand the benefits of knowing your roommate ahead of time, but we feel that meeting your roommate on move-in day is part of the college experience. Our past experience shows that almost all of our roommate assignments are compatible matches. Be aware that no roommate/room changes will be made until the third Monday of the academic year.  

Do you offer tours of the residence halls and University Village apartments?

The residence halls are shown Monday through Friday as part of the Admissions tour. The Admissions tour begins at 10:30 with the Housing tour beginning at 12:00. Saturday tours are given through Admissions at 10:30; with the Housing tour beginning at 11:30. Please make a reservation at least one week in advance by calling 530-898-4428 or visit the Admissions website and go to their campus tour link.

University Village also gives tours Monday through Saturday at 2:00. Please meet at the South Community Room a few minutes before 2:00. No reservations are needed for UV tours.

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Where do I pick up my mail?

There are mailboxes in each living community. You will be assigned a mailbox when you move in. The mail is delivered to each community, Monday through Saturday, and placed in each mailbox by the mail staff.

How far is University Village located from campus?

The Village is a leisurely (just less than a mile) bike ride or walk from campus. Free bus service to and from campus is available every 30 minutes on academic days from the B-Line.

How can I contact you?

During the academic year our office hours are Monday to Friday 8:00 a.m. to 5:00 p.m.  During the summer we are open from 7:00 a.m. until 5:30 p.m., Monday though Thursday, and we are closed on Fridays. If you are in town, please stop by or give us a call at 1-800-730-4243 or 1-530-898-6325. We are also available by e-mail (housing@csuchico.edu) if you have any questions, concerns, or comments.  

Remember,
License application materials are available to read only beginning 3/1/20009;
University Housing initial payments will be accepted beginning 3/9/2009
and – most important of all —
License Applications will be accepted for submission beginning at 6 p.m. (PDT) 4/2/09 through www.csuchico.edu/housing

Given the significant issue interest in University Housing and the increased enrollment at Chico State, it is to your advantage to participate in the University Housing License Application process as soon as it begins on April 2, 2009 at 6 p.m. 

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