Meet Our Staff
The University Housing and Food Service staff are experienced individuals with abilities and interests in promoting an educational environment for our students. The Residence Community Coordinators (RCC) and Assistant Resident Community Coordinators (ARCC) are professional career staff who live in your community and are responsible for the quality of life in each residential complex.
They are aided by a staff of para-professionals who are full-time students. Resident Advisors (RAs) are live-in University Housing staff members who make themselves available to residents for information, assistance, understanding, friendship, and enforcement of University policies. Your RAs have undergone intensive training to maximize their knowledge of University Housing philosophy and programs as well as other campus resources.
Training also helps your RAs better understand how people interact. With this skill and knowledge, your RAs will be able to help you with academic needs or to listen and care when you need someone to talk with. Please get to know them, starting with your own community staff.
Associate Director for Residence Life
Coordinator for Residential Life Programming
Follow me for fun!
My name is Denise Crosswhite, and I am thrilled to serve as the Coordinator for Residential Life Leadership and Engagement. In this position I have the opportunity to develop programs to excite, entertain, and engage you. From leadership to sports to service and everything in between, I can guarantee you that there are more opportunities to have fun and become involved than you ever imagined.
I am a proud Chico State grad and have many years of experience working on campus. I love this campus and the community. It's time for you to start making Chico your home, so get up and get out and do something. You will be so glad you did.
Shasta and Lassen Halls Residence Community Coordinator
I am pumped for a new year of great experiences. I come here by way of Delaware, where I studied Counseling in Higher Education with an emphasis in Student Affairs Practice. I completed my bachelor's degree at Wheaton College just west of Chicago. I went to high school outside of Philadelphia, but also attended 11 other schools on three continents and even a little bit in Orange County, Calif.
I have worked and interned in a variety of jobs, so if you need advice about finding a job or choosing a major, please ask. Don't hesitate to drop by my office on the first floor of Shasta to say hello and talk about how to make the most of your time as a student here at Chico State, or just stop by to have someone listen to you. I am here for you.
Shasta and Lassen Halls Assistant Residence Community Coordinator
My name is Shannon Arbogast, the ARCC or Assistant Residence Community Coordinator of Shasta and Lassen Halls. I am one of two professional live-in staff members in the Shasta and Lassen community. I am also the Advisor for Community Council (COCO) a team of student leaders creating fun and exciting programs within the halls. Before working as an ARCC in Shasta & Lassen I worked at Paul Smiths College in upstate New York for two years overseeing eight residence halls and spent last year at Yavapai College in northern Arizona overseeing two residence halls. I am currently working on completing my Masters in Student Affairs Administration through the University of Wisconsin La Crosse.
My passion for working within Residence Life developed as a I completed my undergraduate degree in Kinesiology here at Chico State (Once a Wildcat, Always a Wildcat!). I started my journey as a member of Hall Council (Community Council) then moved on to a leaderships positions in the Residence Hall Association and as a Resident Advisor. I would like to welcome you to Chico State and University Housing. My best piece of advice for this year is to not be afraid to try new things, put yourself out there, and get involved on campus, you will be glad you did!
Christopher S. Young
Sutter Hall Residence Community Coordinator
My passion for Higher Education and Residence Life began during my own college experience at the University of Redlands where I was highly involved and worked as a Community Assistant for two years in the Johnston Center. Although I had gone to college to study design, I found my work in university housing—supporting students and helping them build/find community—to be incredibly fulfilling and eventually decided to pursue it as a career.
Admittedly, until 2012 I didn’t even know Chico existed. Having grown up in southern California (in Riverside County), Sacramento and San Francisco comprised the entire scope of my northern California knowledge. However, after graduating with my Master of Business Administration from the University of Redlands I stumbled upon the opportunity to live and work in Chico. Although there was a little homesickness involved, I quickly fell in love with Chico’s friendly community, the ample green spaces, and the Chico State campus.
If you enjoy the arts, cooking, reading, playing video games or board games, hiking, star gazing, or just being a Geek then we already have something in common. So feel free to swing by my office in Sutter Hall and say “Hello”. And if you’ve already decided to come to CSU, Chico then welcome and I look forward to building the most amazing community experience with you.
Sutter Hall Assistant Residence Community Coordinator
Hey everyone! I am very excited to introduce myself to you as the ARCC for Sutter Hall! I grew up in the small Central Valley town of Oakdale, California and chose to attend Chico State where I earned my Bachelor’s Degree in Psychology and Social Science. As a student, I was fortunate to hold positions as a Resident Advisor and a Campus Tour Guide which sparked my desire to pursue a career in Higher Education. After graduating from Chico State, I began working in the Office of Admissions where I helped the transfer student population navigate the process of applying to and matriculating to the Chico State campus. This year I will be beginning the MA program in Higher Education Leadership through Sacramento State, so when I’m not at work you will most likely find me spending evenings in one of Sutter Hall’s many study rooms. I cannot wait to watch the community develop over the next year and watch as our students form bonds with one another that will last a lifetime! Chico State is a great place to earn an education, and I am thrilled to welcome in our newest bunch of Wildcats!
Whitney Hall Residence Community Coordinator
Hello Chico State! My name is Marygrace Swarts, and I am the RCC for Whitney Hall. My journey to Chico State started when I was an undergrad student at Fresno State. As a Resident Advisor there, I grew to love working with students and student leaders, and the sometimes chaotic world of working in Residence Life. After earning a Bachelor of Arts in Communicative Disorders, I went to San Francisco State to earn my Master of Arts in Education. I took classes in equity and social justice in education, education administration, and college student counseling. While in grad school, I worked as a professional staff member in Residence Life at SF State (shout out to the Marys!) and continued after I finished my degree. I joined the Wildcat family in July 2014, and have loved working with Chico State students, faculty, and staff.
My office is in Whitney Hall, and I love meeting new people, sharing interests, and hearing stories. I play the ukulele, love books and graphic novels, watch lots of geeky television, and play PC games (probably more than I ought to). Feel free to stop by for a chat, I would love to meet you!
Whitney Hall Assistant Residence Community Coordinator
Hello! My name is Jeffrey B. Harrington and I am the Assistant Residence Community Coordinator (ARCC) for Whitney Hall. As the ARCC, I am one of two full-time professional live-in staff members that actually live in the residence halls with students! Yes, I know, we are a crazy bunch. Contrary to popular belief, I am not a student anymore. But, in an earlier life, I was known as the "Awkward Freshman."
Before my term at CSU, Chico as an ARCC I was a teacher at a local junior high where I taught business education. I am also a proud alumnus of Chico State. I majored in Business Administration, Finance, and then received my Business Education Teaching Credential, graduating Magna Cum Laude. As a former resident and Community Council (COCO) Vice President of Mechoopda Hall here at CSU, Chico, I began to explore my passion for leadership and programming right here in the residence halls. My passion for learning and education led me to teaching in the classroom, facilitating and leading team-building and teamwork seminars, and now I currently I co-lead a building of over 500 first-time freshmen.
My hobbies consist of student development, outdoor education, experiential learning, challenge courses, low ropes course facilitation, playing musical instruments, and running around outside. I am excited for life, and I can't wait to meet you! Please stop by my office and say hi or catch me playing rap songs on the piano in the Whitney Hall Loft! Cheers.
North Campus Residence Community Coordinator
Welcome to Chico State! My name is Caylan Clifford, and I am the Resident Community Coordinator for Esken, Mechoopda and Konkow. I grew up in Red Bluff and after high school took the long 40-minute drive to attend Chico State. I was in the Integrated Teaching Core Honors program and graduated with my BA in Liberal Studies and my Multiple Subject Teaching Credential. From there I moved to Denver, Colo., where, in addition to graduating with my MA in Counseling, I spent five years enjoying the many outdoor adventures Colorado has to offer.
I took time off to travel around Africa, and when I returned to the States I decided to pursue my passion for working with college students and to make the move back to the beautiful State of California. I am now starting my fourth year and I am thrilled to be starting a new year with University Housing at Chico State.
North Campus Assistant Residence Community Coordinator
Hello! My name is Karen and I am the ARCC for Sutter Hall. I was raised in LA County, but grew up while a student at Chico State. I graduated a few years ago, and looking back, the highlight of my college experience was the time I spent living in the residence halls. After I graduated from Chico State I moved to the great state of Indiana, where I completed my Masters in Student Affairs and Higher Education at Indiana State University. Having missed Chico for those two years, I knew it was time to come back. I hope you enjoy Chico as much as I do. Welcome to your new home; it's a wonderful place!
University Village Residence Community Coordinator
Hello! My name is Kait Mahler and I’m the Residence Community Coordinator (RCC) in UV. I just moved to Chico from the Bay Area where I earned my Master of Arts in Counseling and Student Personnel at San Jose State University. I earned my B.A. at UC Santa Cruz, where I majored in Cultural Anthropology with a minor in History of Art and Visual Culture. In my free time I enjoy puppies, donuts, and powerlifting...preferably all at the same time. Please stop by my office in UV or say hi if you see me around!
Sarah Balana Molter
University Village Assistant Residence Community Coordinator
Hello! My name is Sarah Balana Molter and I am Assistant Residence Community Coordinator for University Village. I am an Indiana native, I attended undergrad at Indiana University Purdue University of Indianapolis where I found my passion for student affairs. I recently graduated with my Masters in Student Affairs in Higher Education from Indiana State University. Chico has become my new home and I would like to welcome you to our wonderful community!
Get the most out of your University Housing experience.
Learn all about University Housing.
What you need to know as a parent.