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CANRA Mandatory Reporting FAQ's

California Child Abuse and Neglect Reporting Act (CANRA) Implementation

Pursuant to a recently amended state law called the California Child Abuse and Neglect Reporting Act (CANRA), on December 21, 2012, Executive Order 1083 was issued and became effective on January 1, 2013.   This change in the law was adopted by the state legislature in Sacramento, and requires CSU employees to report suspected incidents of child abuse or neglect. Executive Order 1083 affects all employees and was reviewed with all Unions by the Chancellor’s Office before it was published. 

More information is available online.

Frequently Asked Questions (FAQs)

This page is being updated as questions are received.

alert icon How should I print and complete the form so the scanner can read it? (posted 2/28/2013)


alert icon Help! The printer won't print the Mandatory Reporting Acknowledgement form.  What do I do? (posted 1/31/2013)

  1. When and where is the training described in EO 1083? (posted 1/31/2013)
  2. Can I send you a scanned version of the signed acknowledgement form? (posted 1/31/2013)
  3. Why isn't this acknowledgement process being done electronically? (posted 1/31/2013)
  4. My current job duties require that I am already a mandatory reporter.  Does the process change? (posted 1/31/2013)
  5. I don’t come into contact with children during my job.  Why do I have to do this? (posted 1/31/2013)
  6. Why is this additional requirement being imposed on me? (posted 1/31/2013)
  7. If we report instances to the University Police, what’s the role of the campus Mandated Reporter? (posted 1/31/2013)
  8. Will student employees be sent this form and need to complete this form? (updated 2/6/2013)
  9. I am an employee and did not receive a form.  What do I do? (posted 1/31/2013)
  10. Did all employees receive an individualized form and email? (posted 2/11/2013)
  11. Will students be notified of the new role of faculty members as mandatory reporters? (posted 2/11/2013)
  12. How will faculty members know if a student is a minor and, consequently, subject to the mandatory reporting requirement? (posted 2/11/2013)

Need Help?



How should I print and complete the form so the scanner can read it?

HRSC is trying a new scanning process given the task of tracking all these forms.  (Thanks to a partnered effort between HRIS, BITS and Enrollment Management!)  The scanner is programmed to read the employee ID in certain areas of the first and second pages of the form.  Here's what we've learned from the forms we've processed so far:

  • HRSC needs both pages – preferably printed front-to-back.  Both pages of the form should have the employee name and ID on them.
  • Don't use somebody else’s form.  Because we are scanning the forms, struck-through names and ID’s create scanning errors and misfiling. 

Help! The printer won't print the form.  What do I do?

As of 1/31/2013, some employees are having issues with printing the form on the Cannon Office Copiers.  To print this document, you have the following options:

  • Print your document to another printer or copier your department may have, that is not the Canon Office Copier
  • To print to a Cannon Office Copier, follow the steps below:
    1. Open the PDF file and select File at the top of form and select Print
    2. Select the Advanced button
    3. Select Print As Image
    4. Confirm by selecting OK and Print your file

How to print image

This will allow you to print the file. We apologize for the inconvenience you and your department may be experiencing when printing this document.

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1.  When and where is the training described in EO 1083?

It is not yet available.  The CSU Chancellor’s Office is selecting a vendor and plans to offer the training online in the next few months.  Once the training becomes available, employees will be expected to complete the training within 8 weeks.

2.  Can I send you a scanned version of the signed acknowledgement form?

No. The language of the law, and the interpretation by the CSU Chancellor’s Office, does not allow us to accept scanned or electronic originals at this time.  Please forward the signed original paper copy to HRSC, zip 010 or simply bring to the window at Kendall 222.

3.  Can't this acknowledgement process be done electronically?

No.  The language of the law, and its interpretation by the CSU Chancellor’s Office, does not allow us to use an electronic process (e.g., the portal, digital signature, scanned copies, electronic signature) at this time.  Please forward the signed original paper copy to HRSC, zip 010.

4.  My current job duties require that I am already a mandatory reporter.  Does the process change?

We don’t have an answer for this question yet and are pending guidance from the CSU Chancellor’s Office.

5.  I don't come in contact with children during my job.  Why do I have to do this?

Please recognize that this law and obligation of employment is placed on you by the legislature in Sacramento as a condition of being a CSU employee. 

Pursuant to a recently amended state law called the California Child Abuse and Neglect Reporting Act, on December 21, 2012, Executive Order 1083 was issued and became effective on January 1, 2013.  This change in the law was adopted by the state legislature in Sacramento, and requires CSU employees to report suspected incidents of child abuse or neglect. Executive Order 1083 affects all employees.

6.  Why is this additional requirement being imposed on me?

The State legislature in Sacramento has determined that additional protections are needed to protect children from child abuse or neglect, and that CSU employees can play an important role in helping to stop this abuse.

Pursuant to a recently amended state law called the California Child Abuse and Neglect Reporting Act, on December 21, 2012, Executive Order 1083 was issued and became effective on January 1, 2013.   This change in the law was adopted by the state legislature in Sacramento, and requires CSU employees to report suspected incidents of child abuse or neglect. Executive Order 1083 affects all employees.

7.  If we report instances to the University Police, what's the role of the campus Mandated Reporting Coordinator?

While the University Police takes reports, the campus Mandated Reporting Coordinator ensures, among other things, that employees are aware of their obligations and how to fulfill them, that incidents of abuse are properly handled by the University, and that steps are taken to remedy the effects of abuse on victims, and prevent incidents from happening in the future.  The Coordinator can also help employees recognize when a situation rises to the level of needing to be reported.

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8.  Will student employees be sent this form and need to complete this form?

Yes.  After January pay has been processed in our system, students will be sent notices likely on or after February 28, 2013.  This will ensure we capture this semester’s student employees, rather than last year’s.  We recommend student employees wait until after February 28 to watch for their forms, then complete them and forward to HRSC, zip 010.

9.  I am an employee and did not receive a form.  What do I do?

Simply email humanresources@csuchico.edu with your name and Employee ID number, and we will be happy to generate a form for you as soon as possible.

10.  Did all employees receive an individualized form and email?

No.  Most current state employees, who are not student employees, received an individualized form and email shortly after the campus-wide “IMPORTANT: Child Abuse and Neglect Reporting Act” email announcement was sent 1/31/2013.

How were employee names and emails collected for this?  A report was run from PeopleSoft to pick up only “active” employees (excluding non-R011 student employees), which did not include employees recently on leave, employees who are separating, or employees where we haven’t processed a pending Staff Action Form (SAF) yet.  A mail merge was used with the report data to create individualized PDF forms.  HRSC will attempt to follow-up with employees who may have been missed in this first communication at a later time.  If an employee received an email, but is no longer employed, they do not need to complete the acknowledgement form.

We anticipate sending a similar email to student employees soon, but that list of employees has not yet been finalized for Spring 2013.

If we missed you, and you’re an active state employee, simply email humanresources@csuchico.edu with your name and Employee ID number, and we will be happy to generate a form for you as soon as possible.

Since Research Foundation employees and Associated Student employees are not state employees, HRSC did not send them individualized emails and forms.  Those employees should contact their employer’s human resources office with further questions.

11.  Will students be notified of the new role of faculty members as mandatory reporters?

Notification was sent via Student Announcements on February 8, 2013.

12.  How will faculty members know if a student is a minor and, consequently, subject to the mandatory reporting requirement?

We don’t have an answer for this question yet and are pending guidance from the CSU Chancellor’s Office.  Employees always have the options of simply reporting the abuse and allowing the police investigation to determine appropriate actions.

Need Help?

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