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Manager's Survival Series

The Human Resources Service Center is hosting a series of workshops geared to surviving and thriving as a manager at CSU, Chico.  Topics range from how to transition into a new management role, understanding the CSU environment, Collective Bargaining Agreement basics, to managing others and communicating throughout the organization.  Whether you’re a relatively new manager or want a refresher course to strengthen your management skills, you will benefit from these sessions – and receive a certificate of completion.*  To view a description, click on a topic below.

Manager's Survival Series Topics
Mondays and Wednesdays, 2:00 - 4:00 PM Location
July 21, 2014 1. Transitioning to Leadership Meriam Library 043
(Basement-Studio A)
July 23, 2014 2. Coaching, Counseling and Progressive Discipline Meriam Library 043
(Basement-Studio A)
July 28, 2014 3. Managing Performance Evaluations and Position Descriptions Meriam Library 043
(Basement-Studio A)
July 30, 2014 4. The ABCs of CBAs Meriam Library 043
(Basement-Studio A)
August 4, 2014 5. Managing in the CSU Environment Meriam Library 043
(Basement-Studio A)
August 6, 2014 6. Effective Communications: Tips and Tools for Managers Meriam Library 043
(Basement-Studio A)

To register: email pdev@csuchico.edu and request to be registered for the Managers' Survival Series.

* A Certificate of Completion will be provided to participants completing five of six sessions.  Please note that this series is different from the Supervisory Development Training certificate program.

Who should go?

This series is designed for new, interim, and current managers (MPP).  Administrators – please forward to managers as appropriate.  (The afternoon time was selected to accommodate managers on various shifts.)

Reminder: Please share with your supervising administrator, in advance, that you would like to attend this training to ensure their support and that operational needs permit.

If you need a disability-related accommodation or wheelchair access information, please contact Professional Development, phone 530-898-4668 or email pdev@csuchico.edu a week in advance of the event.

For more information or to enroll in courses, e-mail pdev@csuchico.edu or contact Human Resources Service Center - Professional Development, at (530) 898-4668.



1. Transitioning to Leadership - July 21

Agreeing to take on a management role does not mean that a person is prepared to effectively lead work teams. Balancing task and people needs can be challenging and confusing. This training provides an overview of the stages related to transitioning from peer to manager, as well as some practical application tools that managers can use to increase effectiveness. If you've changed roles or if you are designated for a role change, you'll want to be part of this session.

Objectives

Participants in this training should be able to:

  • Understand the three stages of role transition and how these stages impact coworker relationships
  • Identify strengths and weaknesses as related to:
    • relationships
    • leaderships
    • task direction and goal achievement
    • performance standards
  • Create an action plan for next steps in your management role
Facilitator: Catherine Goggia, The Training Place, Butte College
Sponsor: Human Resources Service Center

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2. Coaching, Counseling and Progressive Discipline - July 23

Have you communicated specific and appropriate expectations for your employees? Come learn the differences between coaching and (corrective) counseling - and how to do both.  Identify when and how to implement progressive discipline. This workshop will:

  • Provide coaching skills tips
  • Identify when to provide corrective discipline
  • Illustrate how to approach an employee with a performance problem
  • Outline requirements for essential documentation
  • Help you understand and apply progressive discipline procedures
Facilitators: Dylan Saake, Director of Labor Relations & Compliance
Beverly Gentry, Manager of Professional Development
Sponsor: Human Resources Service Center

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3. Managing Performance, Evaluations and Position Descriptions - July 28

Managing employee performance is one of the most important jobs a supervisor does – and evaluations and position descriptions are an essential part of this process.  We will discuss the position description, how it is used and is related to the performance evaluation, and why evaluations are one the most important tools a supervisor has.  Tips and tools will be provided for making performance evaluations a more positive experience – for both supervisors and employees.

This workshop will:

  • Offer an overview of the performance management process, which includes performance evaluation and position descriptions
  • Provide a broad understanding of the CSU Classification and Qualification Standards
  • Describe how HR uses the CSU Standards to classify positions
  • Communicate how different employee classifications define who can do what
  • Emphasize the importance of communication regarding performance throughout the year
  • Discuss what and when to document
  • Reveal how to avoid “surprises” and the pitfalls of poorly conducted evaluations
  • Explain how union contracts may define part of the evaluation process
Facilitators: Stephanie Neuhart, Manager of Classification & Compensation
Dylan Saake, Director of Labor Relations & Compliance
Sponsor: Human Resources Service Center

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4. The ABCs of CBAs - July 30

Everything you Ever Wanted to Know about the CBAs, But Were Afraid to Ask.

This workshop will cover important aspects of the Collective Bargaining Agreements (CBAs) and walk managers through common issues.  It will include a broad overview of managing in the union environment, management and employee rights, and CBA basics in easy-to-understand terminology.

You will learn to use the CBA to address common concerns including: hiring options, scheduling, overtime, absenteeism, and counseling employees.

Objectives

  • Learn how to use the CBAs as a tool
  • Understand partnership opportunities between the CSU and the Unions
  • Bolster knowledge for managing through difficult issues
  • Determine when to go to the CBA or contact Labor Relations
Facilitator: Dylan Saake, Director of Labor Relations & Compliance
Sponsor: Human Resources Service Center

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5. Managing in the CSU Environment - August 4

The CSU system is large and complex, and has policies and procedures that can be more restrictive (or in some cases, more generous) than state law.  This session will provide an overview of key areas that managers need to understand and how to avoid pitfalls in each.

The session will cover:

  • Managing in a CBA environment
  • Understanding and avoiding DHR: Discrimination, Harassment and Retaliation
  • Basic rules-of-thumb to keep you out of legal hot water
  • Understanding different employee classifications and who can do what
  • Employment processes
  • Working within the confines of a state payroll system
  • Absence management
  • Review your role throughout employee injuries, Workers’ Compensation, employee leaves and employees returning to work
  • Summarize ADA information about requests for reasonable accommodation and the interactive process

Format:  Discussion with Managers from the Human Resources Service Center

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6. Effective Communication: Tips and Tools for Managers - August 6

Now that you’re a manager, communication is critical.  You must master communicating to those you lead, your peers, and to positions above you in a way that is effective, persuasive, and trustworthy.

This session will discuss:

  • Interaction skills and effective listening
  • Managing your message and communications – everything you “do” communicates
  • Communicating up, down, and across the organization
Facilitator: Catherine Goggia, The Training Place, Butte College
Sponsor: Human Resources Service Center

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For more information or to enroll in courses, e-mail pdev@csuchico.edu or contact Human Resources Service Center - Professional Development, at (530) 898-6771.