HUMAN RESOURCES

Non-Faculty Recruitment Process

Step 1 - Pre-Advertising

BEFORE THE RECRUITMENT BEGINS

When a vacancy occurs in your department, use the Pre-Meeting Checklist below to prepare for your recruitment. After you have all the information on the checklist, contact Human Resources (HR) at extension x6435 to set up a meeting with an Employment Representative (ER).

PRE-MEETING CHECKLIST:

____ Review and update the Job Description of the position and the list of essential functions.
____ List any special physical requirements of the job on the Physical Requirements and Working Conditions of Job form (lifting heavy boxes on a regular basis, moving equipment, etc.) and/or unusual environmental hazards (noise, fumes, etc.).
____ List any specialized skills required for performance of job duties.
____ List any specialized skills preferred for performance of job duties.
____ Decide who will chair the search committee.

RECRUITMENT PACKET

When you meet with the Employment Representative assigned to help you with your recruitment, you will be given a recruitment packet (see examples in this section) and samples of other materials (supplemental questionnaires, screening criteria, and interview questions) to help you prepare for the recruitment process.

The Employment Representative will

  • discuss advertising strategies and ways to attract qualified applicants,
  • suggest examples of work, supplemental questionnaires, etc. to add to the application package, and
  • explain alternatives to recruitment.

Please complete the materials in the recruitment packet now.

After you have completed the recruitment packet materials and sent them to the HR Office, a Human Resources staff member will review the materials and will assure that the position is appropriately classified. Your Employment Representative will draft a Vacancy Announcement and, when necessary, newspaper/journal advertisement for your approval. The Employment Representative will also review criteria and interview questions with you.

If, at any time in the process, you have questions, want help, or need information (job descriptions, classification standards, etc.), please call HR at extension 6435.

Specific information and examples on recruitment, advertising and supplemental questionnaires are provided later in this section.

The materials you will prepare on essential job functions, specialized skills, and physical requirements provide HR staff with the information they need to draft a vacancy announcement and advertise your position. These materials also contain the information you will use to develop criteria for screening applications and prepare interview questions.

Useful Information

Physical Requirements and Working Conditions Of Job Form

Step 2 - The Search

The HR staff advertises the position for 14 ­ 30 days. If there is a chance that the pool of applicants is too small to produce a promising group of finalists, the Search Committee should take additional steps to attract applicants. Telephone calls, networking, and specialized advertising are effective strategies.

The position description will appear in the Vacancy Announcement and may be advertised in newspapers/journals of your choice. HR will answer applicant questions and give you updates on the progress of the recruitment.

ADVERTISING

Your vacancy can be advertised in several ways, depending upon the level of the position, the difficulty in attracting qualified applicants, affirmative action guidelines, and your preferences.

HR advertises all openings weekly in the Vacancy Announcements. This bulletin is available by electronic mail and is sent to personnel offices at all campuses within the California State University system and the University of California system. It is also sent (depending upon the level of the position and your preferences) either to agencies on a local mailing list or on a statewide mailing list. You may provide us with your own mailing list in addition to our normal distribution sources or we will provide you with extra copies to send.

Newspaper or journal advertisements can be placed at the request of hiring departments, the Employment Representative, or the Affirmative Action Officer. As an expert in your field, you may know what newspapers or journals will reach more qualified applicants for specialized positions. You can select those sources and your Employment Representative will place the advertisements. Journals often take more lead time due to print deadlines so factor that additional time into your recruitment plan.

If you would like suggestions for effective advertising sources, your Employment Representative will recommend newspapers or journals that have been effective in attracting applicants in previous recruitments.

HR will draft an ad for your approval. Unless you request that specific details be included in the ad, we will normally put together a "bare bones" ad. The following example includes a little more detail than a true "bare bones" ad (the detail in bold could be left out but the other information must be included):

ACCOUNTING TECHNICIAN II, full-time, perm, probationary.

$2696/mo + bene. Journey-level position req 3 yrs record-keeping and supervisorial exp. For details and req application materials, call CSU, Chico Jobline 530-898-6888.

TDD avail at 530-898-6435. Application deadline 2/13/06 AA/EOE/ADA

HR will obtain estimates for your specific ads and run dates. The hiring department pays for newspaper and journal advertisements.

After HR staff notifies you of the cost of your advertisement, you must prepare a Purchase/Service Requisition (PSR) and submit this form to Contracting. Contracting requires 24 hours to prepare the Purchase/Service Order (PSO) using the information on the PSR. Please ask Contracting to notify HR when the PSO is ready. HR staff will pick up the original PSO from Contracting and fax it to the vendor. The newspapers will not run an ad until they receive the authorizing PSO. HR pays for an ad every Sunday in the Chico Enterprise-Record that lists vacancies by position title.

SUPPLEMENTAL QUESTIONNAIRES

Many departments prefer to add supplemental questionnaires to their application packages. These forms ask applicants to answer specific questions about their qualifications for a position and make it easier for Search Committees to screen applications, especially when qualifications for a position are unusual or very specialized (applicants often give general information in their application materials that does not address qualification issues precisely).

Sample questionnaires for various types of positions are on file in HR for your use. You can develop your own questionnaire, based on your screening criteria, or ask your Employment Representative for suggestions. Examples of questionnaires can be viewed here and here.

SEARCH COMMITTEE

As applications arrive, HR will check that they include all the information you have requested. Candidates will be notified immediately if they fail to include required information.

At this point the Search Committee will be formed. While the position is being advertised, your Employment Representative will meet with the Search Committee to:

  • provide guidelines on screening and interviewing,
  • help select a method for screening and interviewing,
  • discuss affirmative action considerations and collective bargaining issues, and
  • answer questions the committee may have about the process.

Step 3 - Screening

HR Screening

The Employment Representative will screen the applications to be sure that the candidates forwarded to the Search Committee meet the minimum qualifications for the position, including any specialized skills. Upon request, the committee chair may review all applications. Following the screening, HR will notify applicants who have not met the MQs that their application will not be considered.

Search Committee Screening

Using criteria based on the qualifications listed on the vacancy announcement, the Search Committee will screen the applications with one of the available screening methods. Committee members may screen by:

  1. Placing each applicant into one of three categories (yes, no or maybe).  An example of a Candidate Screening Form and a Screening Consensus Form for use with this method are shown on pages 3.5 and 3.6 respectively.
  2. Identifying the top candidates by rank order.  See pages 3.7 through 3.9 for sample screening forms to be used with this method.
  3. Some combination or modification of these methods.

The committee may choose to go through as many screenings or "cuts" as it wishes and different methods may be used for different levels of screening.

SCREENING PROCESS REQUIREMENTS

Two procedures are required regardless of the methods chosen by the Search Committee.

One, the committee must arrive at consensus after independently reading each applicant's materials and categorizing or prioritizing the applicants.

Two, whether the screening is done in one stage or several (to reduce a large number of applicants to a manageable size), the committee must arrive at consensus at each stage of screening. It must also provide a reason for eliminating each applicant at each stage. The screening rating sheet is provided to facilitate this requirement.

CONSENSUS

Early in the screening process, the committee must define consensus. Will it be a simple majority vote, a two-thirds majority vote, or unanimous acceptance of a position? At the conclusion of the process the committee must record its screening decision on a consensus form. Each member must sign the form stating that the applicants chosen were arrived at by consensus. The signature does not represent agreement with the screening but does acknowledge that the outcome was reached by consensus of the committee members.

The Search Committee will submit a list of candidates for interview to HR. The committee may submit a more detailed report on the screening process and a minority report may also be submitted. Such reports must be signed by the author(s).

After identifying qualified candidates, the committee will return all materials to HR. These materials include applications, rating sheets, consensus form, and information for the interview. Notes taken by committee members which are not included in the final record of the search, must be destroyed by the members themselves. Committee members' individual notes must not be retained separately.

HR AND AAO SCREENING

The Employment Representative and the Affirmative Action Officer review the application materials and advise the Search Committee of the status of compliance with the University Affirmative Action Plan and other policies. The decision about whether the application materials meet compliance requirements guides the Search Committee in finalizing the list of interview candidates.

Step 4 - Interview

After the list of persons to be interviewed is finalized, the interview process begins.

Three or more candidates are usually interviewed. Exceptions include:

  • the position is in a CSEA bargaining unit to which Article 9.2 of the contract applies and/or
  • fewer than three qualified candidates apply.

HR will schedule interviews within seven working days of receipt of the completed Resume Evaluation Sheets. Departments may arrange with HR to schedule their own interviews.

HR will prepare and mail letters to applicants not selected for interview.

HR will prepare an interview packet for each committee member and notify the panel chair when they are available.

Each packet will contain:

  • The Guide to Interviewing
  • An interview schedule
  • The completed application*
  • Interview questions (which were prepared during Step 1)
  • Interview Forms
  • Interview Rating Form - panel member's rating sheet
  • Interview Rating Form - ranking by consensus
  • Consensus Form
  • Vacancy Announcement
  • Employment Information Release forms*
* Search Committee Chair's packet only

Note:  The Employment Information Release form authorizes the University to check references of prospective employees. The chair of the Search Committee is responsible for having applicants sign and date these forms, and returning them to HR. A sample form is provided here.

The Search Committee conducts the interviews and completes the individual rating forms. Following the interviews, the committee members must discuss their rankings of the applicants. Each committee member presents arguments for his/her ranking and a consensus must be reached. Consensus means that each person can agree with the ranking even though he/she may disagree on some points.

After reaching consensus, each committee member completes an Interview Rating Form. Then the committee completes the Interview Consensus Form. Methods for rating interviewees are the same as those used for screening, i.e. yes, no, maybe categorization and rank order. Sample Interview Rating and Interview Consensus forms used with each method are on pages 4.9 through 4.12. The committee states the top candidates' strengths and weaknesses on the these forms and committee members sign them indicating agreement. (No unacceptable candidates shall be recommended for selection.) Then the chair forwards the individual Interview Rating forms, the Interview Consensus forms, and the Consensus Form (sample on page 4.13), which is used to make the recommendation for hire, to HR.

Minority report

If a committee member disagrees with the consensus decision, he/she may prepare and attach to the consensus form a report of his/her opinion.

Note:  Search Committee members should refer to the Guide To Interviewing (included with each interview packet) for detailed information about interviewing and are encouraged to contact the Employment Representative with specific questions.

Important Points to Remember When Interviewing

  • Be prepared. Familiarize yourself with the position and review the list of approved questions prior to the interview.
  • Help each applicant feel at ease and encourage him/her to do most of the talking by asking open-ended questions.
  • Ask the same questions of each applicant and give each one adequate time to respond. Do not hesitate to ask additional job-related questions.
  • Use the same criteria to evaluate each applicant.
  • Do not discriminate, do not ask illegal or inappropriate questions. (This issue will be discussed at length during screening/interview training.)
  • At the end of the interview, be sure to ask each applicant if there is any information he/she would like to add which was not covered.
  • All application information, including the interview is strictly confidential.

Guide To Interviewing

Step 5 - Selection

When HR receives the Screening/Selection form from the Search Committee, the Employment Representative will conduct a compliance review. When the position is underutilized, the Affirmative Action Officer (AAO) will check for protected group members among the top candidates and notify the Employment Representative. The Employment Representative notifies the department head if any of the candidates are protected group members.

If none of the top candidates is a protected group member or if there is no question of underutilization, the department head selects a candidate from the list and informs HR of the selection.

When underutilization exists and a protected group member is among the top candidates, the department head must select the candidate or justify, in writing, to the AAO the reasons for not selecting the protected group member. If the AAO does not agree with the justification and the department head and AAO cannot come to an agreement, the issue is taken to the appropriate vice president(s) for resolution.

After the selection is made, either HR or the department (after consulting with HR) will conduct reference checks on the top candidate. If the department performs this task, the department head sends the documentation (completed reference check forms) to HR.

When reference checks are negative, the department may:

  • select another candidate on the list,
  • interview other candidates,
  • extend the search,
  • terminate the search and postpone hiring.

Before an offer is made, the Employment Representative will complete the Employment Offer Checklist to insure that complete and accurate information about the offer is communicated to the department and the candidate.

The department or HR will verbally offer the position to the candidate of choice, stating conditions of the hire as they appear in the Employment Offer Checklist. If the candidate accepts the offer and meets all conditions, HR prepares an appointment letter for the appointing authority's signature and mailing. If the candidate rejects the offer, the department may:

  • select another candidate on the list,
  • interview other candidates,
  • extend the search,
  • terminate the search and postpone hiring.

Before the successful candidate begins work, the department must submit a completed Staff Action Form to HR and the candidate must sign and return the appointment letter to HR (confirming the terms of appointment). HR will notify the department when the signed letter is received.

Staff Action Form:   (excel/xls)

Step 6 - Post-Selection

On the first day of work the new employee will go to HR to complete appointment paperwork and receive a New Employee Orientation Packet (if applicable). New employees who are eligible for benefits must attend a New Employee Orientation Session. The date, time and location of the session will be noted on the inside cover of the orientation packet and in the employee's appointment letter.

After the recruitment is finished, HR will ask the hiring department and Search Committee for written and verbal feedback about the process. Periodically, HR will also solicit feedback about the process from successful and unsuccessful candidates. This information will be used to improve the process and to better meet campus needs.

 
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