The New Employee Experience

~ Welcome ~ Connect ~ Engage ~

Welcome to the Chico State community!  The Human Resources Service Center partners with your supervisor to help welcome you to CSU, Chico; connect you to the people and resources to be successful in your position; and engage you in your contribution to the institution and student success.  The information briefly reviews information you will be provided throughout your first weeks on campus.

Table of Contents

• Pre-Hire
• The First Day
• The First Week
  • New State Employee Resource Guide
• The First Month
  • Enroll in benefits, if eligible
  • Required Training
  • New Employee Orientation
• The First Year

---

Pre-Hire

• You will be asked to sign a letter of hire.
• Provide I-9 information for employment sign-up.

Back to top

The First Day

• The Employment Services area of our Human Resources Service Center will meet with you and provide you important information for getting "on board" as quickly as possible, such as how to:

  • Obtain your Wildcat ID card You can use this card as employee identification to obtain services at the library, B-Line bus transit and campus parking.

    • The Wildcat Card Office is located in Student Service Center (SSC), room 180.
    • Bring an official form of photo identification, such as a driver's license, military ID or passport.
    • ID Card for staff and door access card for campus use.
  • Call the Information Technology Support Services to set up your Email account
  • Set Up Your Telephone and Voicemail
  • Review information on campus passwords and accounts
  • Setup an account with the university's password station
  • If you drive to campus, obtain a parking permit
    • On your first day of work, you may wish to purchase a daily permit for $5.  See more information on Visitor/Hourly Paid Parking and Parking Permit Dispensers.
    • Employees are encouraged to use alternative transportation whenever possible.  For more information, see Transportation and Parking Services.
    • Faculty/staff and reserved permits are paid via payroll deduction. The deductions are spread over nine pay periods each academic year, September through May.
    • Go to Student Financial Services / Cashiering located in Student Service Center (SSC), room 230. to purchase a parking decal.
    • Cost of Permits
    • Parking services and other parking information
  • Maps

Back to top

The First Week

• Refer to the New State Employee Resource Guide

Back to top

The First Month

• Your supervisor will meet with you to set expectations and provide coaching
  • Review your position description
• Submitting your absence report - whether or not you use any leave
• Opening your Chico State Portal and checking leave balances
• If eligible, new employees must enroll in benefits within 60 days of their start date

Required Training

• Complete required training appropriate for your position.  Training that is available online includes:
  • UPD Emergency Preparedness Training
  • EHS Emergency Action Plan (Web-based)
  • EHS Fire Prevention Plan Training (Web-based)
  • EHS General Safety Training (Web-based)
• If you will be driving a vehicle while on state business, you will also need to sign-up for VRES Defensive Driver Training
• Additional training may be required if your position supervises others, is on the CSU's "designated positions" list, requires CPR, etc.  Please check the required training appropriate for your position.  Please check the required training web page for more information.

New Employee Orientation

• Purpose: to Welcome, Engage, and Connect you to the Chico State community
• The Big Picture
  • The California State University System
    • Infocenter > Executive Orders
  • CSU, Chico
    • Chico Facts and History
      • History of the buildings on campus
    • Publications
      • Inside Chico State - newsletter for faculty and staff
      • Chico Statements
      • Achieving Excellence
      • Best of Chico State
      • Social Media connection
    • University Organization
      • Office of the President
        • Vision, Mission, Values - Strategic Plan and University Scorecard
        • Policies - Executive Memorandum
    • Campus Website
    • Human Resources Service Center Website
    • On your own: tour the campus
• Your Contribution
  • Responsibilities of a university employee
  • Your unique contribution to the university
    • Position description
    • Standards and Expectations
    1. Represent the organization, affirming, and promoting a positive public image. Acknowledge, respect, and value each individual. Act professionally; work in harmony, instilling professionalism as a baseline requirement.
    2. Work cooperatively as a member of your department, organization toward the achievement of its mission and goals.
    3. Keep commitments.
    4. Demonstrate an open, participatory, team-oriented style.
    5. Demonstrate flexibility regarding changes.
    6. Maintain your knowledge and skills at a level necessary to perform your work with excellence.
    7. Be meaningfully engaged in work.
    8. Notify supervisor if a deadline cannot be met by describing what measures can be taken to correct the situation.
    9. Refrain from initiating negative discussions, which undermine the well-being of you, the organization, and community.
    10. Use specified formats for communication.
    11. Recognize that quality service is important to our customers and community.
    12. Apply the highest standard of excellence to the delivery of service.
    13. Serve all staff and external customers in a highly efficient manner.
    14. Ensure compliance with all local, state, federal, and organization policy and guidelines when implementing procedures.
    15. Provide appropriate planning and notice for all absences.
    16. Adhere to established work hours including starting time, lunch, and break.
    17. Be fiscally responsible with the organization’s equipment, property, and funds 
    • Professional Development opportunities
• Overview of Policies
  • Connect to Resources
    • Payroll
    • Information Security
    • University Police and Emergency Preparedness
    • Environmental Health and Safety
  • Department of Fair Employment & Housing notice – Discrimination and Harassment in Employment are Prohibited by Law
  • California State University (CSU) system-wide policies and Executive Orders
    • CSU Health Insurance Portability and Accountability Act of 1996 (HIPAA) Privacy Notice
    • Systemwide Policy Prohibiting Harassment in Employment and Retaliation for Reporting Harassment or Participation in a Harassment Investigation - EO 927
      • Systemwide Complaint Procedure for Discrimination, Harassment and Retaliation Complaints for Employees Not Eligible to File a Complaint or Grievance Under a Collective Bargaining Agreement or Whose Collective Bargaining Agreement Incorporates CSU Systemwide Complaint Procedure - Executive Order No. 928
    • Complaint Procedure for Allegations of Retaliation for Having Made a Protected Disclosure under the California Whistleblower Protection Act – EO 1058
    • Implementation of Title IX... and Related Sexual Harassment/Violence Legislation for CSU Students - EO 1072
    • Mandatory Reporting of Child Abuse and Neglect - EO 1083
      • Attachment A - Acknowledgement
      • Attachment B - Training Completion
  • CSU, Chico Office of the President Executive Memoranda
    • Policy on Nondiscrimination and Affirmative Action in Employment and Education (EM 99-024)
    • Revisions to the Nondiscrimination Policy Regarding Individuals with Disabilities (EM 07-009)
    • Policy on Sexual Harassment (EM 99-020)
    • Campus Behavior and Violence Prevention (EM 12-025)
    • Policy on Use of Computing and Communications Technology (EM 97-018)
    • Student Privacy Rights and Student Records Administration Policies and Procedures Document (EM 06-034)
    • Campus Alcohol Policy (EM 99-011)
    • Smoking Policy (EM 02-108)
    • Nepotism Policy (EM 05-016)
  • Other
    • Campus Information Security Standards - Data Classification and Protection Standards
    • California's Oath or Affirmation of Allegiance for Disaster Service Workers and Public Employees
  • New Employee Acknowledgement
• Overview of Processes and Collective Bargaining Agreements (union contracts define the partnership between employer and employee)
• Link to campus maps and tours (video tour)

Back to top

The First Year

• Your supervisor will review your performance with you and submit and written performance evaluation
• Attend Social Events
  • Campus Calendar

 Back to top

Need Help?

• Contact Professional Development