IT Service Catalog
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The following specifications have been determined to be the minimally acceptable levels for computing and printing hardware at CSU, Chico.
IT Support Services recommends the following hardware for procurement. We recognize the need to procure hardware and software that is supported on a limited or time- and materials- basis. While we may charge time and materials for support of some of these products, we have had experience with them, and hence we strongly encourage departments purchase from this list.
IT Support Services provides two main types of hardware and software support to the CSU Chico community: help desk support and field service support. Contacts to the Service Desk are free for all departments, retirees, and guests, however phone and walk-in support are limited in scope and duration.
This statement establishes university guidelines for the access to, and handling of, university-owned computer equipment.
View a collection of how-to documents relating to computer hardware issues.