Live Chat Support
Check for Required Plug-ins
After installing plug-ins, you can test if they are working correctly using the links below. If any of your plug-ins don't work then you should make sure they were installed correctly by using the manufacturer's website help pages. To access the website of a particular company, click on the appropriate icon below.
|Test Adobe Acrobat Reader|
|Test Windows Media Player in Firefox|
|Test Windows Media Player in Internet Explorer|
|Test Apple Quicktime Player|
|Test Sun's Java Plug-in|
Note: when you are using a streaming audio/video plugin like RealPlayer, the quality of the video and audio is very much dependent on the quality of your hardware, the speed of your Internet connection and on Internet traffic at the time that you are attempting to connect. It is "normal" to receive messages from RealAudio telling you that there is network congestion and that it is rebuffering.