Portal Overview

Chico State has a web-based portal system for students, faculty, and staff. The Chico State Portal provides access to a host of online services, including:

  • Student Center (for registration, financial aid, fee payment, etc.)
  • Chico State Email 
  • Canvas and CSULearn (for trainings and classes)
  • Campus Announcements and Chico State Alerts

Activate your account

New and transfer students will be asked for their Chico State ID and date of birth to claim their account. Your Chico State ID can be found in your acceptance packet from the Admissions Office, as well as in other correspondence from Financial Aid and/or the Student Records & Registration Office.

Note: If you have applied to Chico State or have been a Chico State student in the past, you may get a "This account has already been claimed" message. If you see this, you will need to follow the Forgot Password process instead of claiming the account. 

Change your password and security questions

If you know your username and current password, you can change your password via Account Center. Sign in to Account Center, then select the "My Password" tab at the top of the screen. 

If you have forgotten your password or if your password has expired, you will need to click the Forgot Password button and follow the Forgot Password process.

In Account Center, you can also reset or change your Security Questions. These are Case Sensitive so if you do not enter the responses exactly how you have set them, it could lock your account. 

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Locating Your Chico State ID Number

New and transfer students

You can find your ID Number here:

  • Admission letter
  • Scholarship award letter or email
  • Financial Aid award e-mail
  • Application Acknowledgment Email

If you cannot find it in any of these places, you can call the Office of the Registrar at 530-898-5142.

Current students

You can find your ID Number here:

  • Chico State ID Card
  • Account Center
    ID Number in Account Center
  • Portal Homepage
    ID Number in Portal

If you cannot find it in any of these places, you can call the Office of the Registrar at 530-898-5142.

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Details

Article ID: 113652
Created
Thu 9/28/23 4:16 PM
Modified
Thu 11/30/23 8:38 AM