Software Support

Supported Software

Software on this list is recommended by the IT Support Services department. We will install, troubleshoot, and provide generalized instruction on use of supported software, and do our best to assist with all the others on the list as well.

Software Purchasing Recommendations

IT Support Services recognizes the need to procure hardware and software that is supported on a limited or time and materials basis. While we may charge time and materials for support of some of these products, we have had experience with them, and hence we strongly encourage departments purchase from this list.

Software Purchase/License Agreements

The CSU has several systemwide agreements in place that allow faculty and staff, and in some cases auxiliary organizations, the opportunity to obtain software at discounted prices.

Software Tutorials

View the collection of how-to documents relating to computer software issues.

Support Guidelines

IT Support Services provides two main types of hardware and software support to the CSU, Chico community: service desk support and field service support. Contacts to the Service Desk are free for all departments, retirees, and guests, however phone and walk-in support are limited in scope and duration.