About Us

IT Support Services provides technical support to Chico State students, faculty, and staff using campus systems. As part of the University's Information Resources, we operate three open access labs on campus that are equipped with Windows PCs, Macintosh computers, laser printers, scanners, and numerous software applications. For a complete list of lab equipment, please see the Labs section of this website.

Open workshops are offered throughout the regular academic semester. Topics covered include Word, Excel, PowerPoint, Introduction to HTML, Creating Web Pages with Yola, Photoshop, Dreamweaver, and others. Further details are available in the Drop-In Workshops section.

Mission Statement

Our mission is to provide timely solutions, accurate information, and friendly assistance to those who depend on our services. The employees of IT Support Services are always enthusiastic in resolving computer and communication issues, and helping our customers with their technology support needs.

Location and Hours

IT Support Services is located in MLIB 142.

Service Desk Hours

Computer Lab Hours

Staff Bios

The ITSS staff bio page is a list of all of the people that work for IT Support Services.

Contact Information

We can be contacted through any of the methods found by clicking here.

Service Guidelines

This statement establishes university guidelines for the access to, and handling of, university-owned computer equipment.

Employment

Interested in working for IT Support Services? Check out our employment page for job openings and descriptions.