Configure Your Standalone E-mail Client

There are two sets of instructions for each mail client. The first tells you how to set up a new mail account. Use this set of instructions if you are configuring your e-mail client for the first time. The second tells you how to change your outgoing mail server settings. Use this if you are using an off-campus Internet service provider (ISP) and are having problems sending e-mail.

Mail Server Settings

If your e-mail address ends in "@mail.csuchico.edu", use the Wildcat mail settings below. If your e-mail address ends in "@csuchico.edu", use the Outlook/Exchange mail settings below.

Wildcat mail settings

  • Incoming mail server: mail.csuchico.edu
  • Outgoing mail server: mail.csuchico.edu

Outlook/Exchange mail settings

  • Incoming mail server: silk.csuchico.edu
  • Outgoing mail server: silk.csuchico.edu

Important Note:

Many outside Internet service providers (ISPs) recently started blocking the port that allows users to connect to the CSU, Chico outgoing mail servers. If you are using a standalone e-mail client such as Outlook Express, Netscape Mail, Mac Mail, or others, and have it configured to check your campus mail, you may not be able to send e-mail. If you are unable to send e-mail, you will need to either log into your Wildcat Mail or Outlook/Exchange mail via the web, or configure your mail client to use your ISP's outgoing mail server. View a list of the most common outside ISP mail servers.

Select Your E-mail Client:

Outlook Express

Adding a new account

  1. In Outlook Express, click on Tools, then Accounts
  2. Click the Mail tab
  3. Click the Add button, then Mail...
  4. Enter your name in the Display name field
  5. Click Next
  6. Enter your e-mail address in the E-mail address field
  7. Click Next
  8. Select IMAP from the My incoming mail server is a... dropdown menu
  9. Enter your incoming mail server (listed in the mail server settings section above) in the Incoming mail... field
  10. Enter your outgoing mail server (listed in the mail server settings section above) in the Outgoing mail... field. If you are using an off-campus ISP, enter their outgoing mail server in the Outgoing mail... field
  11. Click Next
  12. Enter your user name (typically first initial last name) in the Account name field
  13. Enter your password in the Password field. Leave the Remember password checkbox selected unless you want to enter your password every time you access your e-mail.
  14. Click Next
  15. Click Finish
  16. Click Close

If you are using an off-campus ISP, you might need to perform a few more steps. Make sure you perform the steps below.

Changing your outgoing mail server settings

  1. In Outlook Express, click on Tools, then Accounts
  2. Click the Mail tab
  3. Make sure your mail account is selected, then click the Properties button
  4. Click the Servers tab
  5. Enter your ISP's outgoing mail server
  6. If your ISP's mail server requires authentication, check the My server requires authentication checkbox. If not, skip to step 10
  7. Click the Settings button
  8. Click the Log on using radio button and enter your outside ISP user name and password.
  9. Click OK
  10. Click OK
  11. Click Close

Netscape Mail (4.x)

Adding a new account

  1. In Netscape, click on Edit, then Preferences.
  2. Expand the Mail & Newsgroups category by clicking on the plus sign next to it.
  3. Click on Identity.
  4. In the Your Name section, type your name as you would like it to appear when others receive your e-mail.
  5. In the E-Mail Address section, enter your e-mail address.
  6. Click on the Mail Servers category.
  7. In the Outgoing mail (SMTP) server section, enter the outgoing mail server (listed in the mail server settings section above).
  8. In the Outgoing mail server user name section, type your user name (typically first initial last name).
  9. Click Add in the Incoming Mail Servers section.
  10. In the Server Name section, enter the incoming mail server (listed in the mail server settings section above).
  11. Change the Server Type to IMAP Server.
  12. In the User Name field, enter your user name (typically first initial last name).
  13. Place a check mark next to Remember password if you don't want to enter your password every time you check your e-mail.
  14. Click on OK.
  15. Click on OK.

If you are using an off-campus ISP, you might need to perform a few more steps. Make sure you perform the steps below.

Changing your outgoing mail server settings

  1. In Netscape, click on Edit, then Preferences.
  2. Expand the Mail & Newsgroups category by clicking on the plus sign next to it.
  3. Click on Mail Servers.
  4. Enter your ISP's outgoing mail server in the Outgoing mail (SMTP) server field.
  5. If your ISP's mail server requires authentication, enter your ISP user name in the Outgoing mail server user name field.
  6. Click OK.

Netscape Mail (7.x)

Adding a new account

  1. In Netscape Mail, click Edit, then Mail & Newsgroup Account Settings
  2. Click the Add Account button
  3. Make sure Email account is selected, then click Next
  4. In the Your Name section, type your name as you would like it to appear when others receive your e-mail
  5. In the E-Mail Address section, enter your e-mail address
  6. Click Next
  7. Under Select the type of incoming server you are using, select IMAP
  8. In the Incoming Server section, enter the incoming mail server (listed in the mail server settings section above)
  9. Click Next
  10. In the User Name section, type your user name (typically first initial last name)
  11. Click Next
  12. Click Next
  13. Click Finish
  14. Click the Outgoing Server (SMTP) section in the left hand window
  15. In the Server Name section, enter the outgoing mail server (listed in the mail server settings section above)
  16. Place a check mark next to Use name and password
  17. Enter your user name in the User Name field

If you are using an off-campus ISP, you might need to perform a few more steps. Make sure you perform the steps below.

Changing your outgoing mail server settings

  1. In Netscape Mail, click Edit, then Mail & Newsgroup Account Settings
  2. Click the Outgoing Server (SMTP) section in the left hand window
  3. In the Server Name section, enter your ISP's outgoing mail server
  4. If your ISP's mail server requires authentication, enter your ISP user name in the User Name field
  5. Click OK

Mac Mail (OSX)

Adding a new account

  1. In Mac Mail, click Mail, then Preferences
  2. Make sure Accounts is selected on the toolbar
  3. Click the plus sign (+) in the lower left section of the window
  4. In the Account Type dropdown menu, select IMAP
  5. In the Email Address field, enter your e-mail address
  6. In the Full Name field, enter your name as you want it to appear when others receive mail from you.
  7. In the Incoming Mail Server field, enter the incoming mail server (listed in the mail server settings section above)
  8. In the User Name field, enter your user name (typically first initial last name)
  9. In the Password field, enter your mail password
  10. Select Add Server from the Outgoing Mail Server (SMTP) dropdown menu
  11. In the Outgoing Mail Server field, enter the outgoing mail server (listed in the mail server settings section above)
  12. Select Password from the Authentication dropdown menu
  13. Enter your user name in the User Name field
  14. In the Password field, enter your mail password
  15. Click OK
  16. Close the Accounts window
  17. If you are prompted to save your settings, please do so

If you are using an off-campus ISP, you might need to perform a few more steps. Make sure you perform the steps below.

Changing your outgoing mail server settings

  1. In Mac Mail, click Mail, then Preferences
  2. Make sure Accounts is selected on the toolbar
  3. Select Add Server from the Outgoing Mail Server (SMTP) dropdown menu
  4. In the Outgoing Mail Server field, enter your ISP's outgoing mail server
  5. If your ISP's server requires authentication, select Password from the Authentication dropdown menu
  6. Enter your outside ISP user name in the User Name field
  7. Enter your outside ISP password in the Password field
  8. Click OK
  9. If you would like to remove your old outgoing mail server completely, select Edit Server List from the Outgoing Mail Server (SMTP) dropdown menu
  10. Highlight your old outgoing mail server, then click Remove Server
  11. Click Done
  12. Close the Accounts window
  13. If you are prompted to save your settings, please do so