E-mail Tutorials

Communicating with Students via E-mail

There are several ways to communicate with Chico State students via e-mail.

Student e-mail addresses

CSU, Chico students potentially use a number of different e-mail addresses.

Wildcat Mail
The University provides a Wildcat Mail account to every student. The goal of the University is to communicate to students that their Wildcat Mail account is the official account used by the University to communicate with them electronically. If students choose not to check their Wildcat Mail account regularly, they can forward this e-mail to an account they do check regularly.

WebCT mail
Every course that uses WebCT includes the ability to use WebCT mail within the courses. WebCT mail can only be used between faculty and students within the course, not for communication to or from outside e-mail systems.

Non- CSU, Chico e-mail
A majority of students use one or more e-mail accounts from outside providers like Hotmail, AOL, Yahoo, etc. The University for the most part does not attempt to maintain records of these outside e-mail accounts.

Faculty communication with students

To communicate with individual students using their Wildcat Mail account, faculty can look up student e-mail addresses in the campus directory.


  • WebCT – There is a WebCT course shell set up for every course. Some faculty prefer using this e-mail to communicate to their students since it is completely separate from other email systems and only used for course communication. For more information visit the TLP website.

College/Department communication with students

Student announcements
A compiled e-mail announcement to students goes out once a week, and is similar in nature to the campus announcements that go out to faculty and staff. For more information see Student Announcements.

Bulk e-mail
Authorized personnel in college and department offices have the ability to send bulk e-mail to students matching various criteria (such as major) using the Enrollment Management CRA system. For more information contact Enrollment Management.

Exchange Email Configuration

Instructions for configuring Exchange email on your computer or device are available in the TeamDynamix Knowledge Base.