Information and Technology Strategic Plan (Draft)

Guiding Principles

These guiding principles are designed to provide an environment where information and technology are used to support high-quality learning environments, effective business processes, and excellent service.

• Information and technology contribute to the breadth, depth, and transformation of the University experience.
• Information and technology are strategic University assets.
• Collaboration, communication, and an open exchange of ideas inform superior solutions.
• Wise use of information and technology solutions can help mitigate fiscal challenges.

CSU, Chico’s Information and Technology Strategic Goals

The Information and Technology Strategic Plan has five strategic goals, focused on the following areas:

Goal 1: Advance the Learning and Teaching Environment

Provide high-quality physical and virtual learning environments by developing the technology tools, information resources, consultation, and spaces necessary to support instruction, research, and scholarship.

Goal 2: Enhance Campus Connectivity and Infrastructure

Provide continuous improvement of the information technology infrastructure to accommodate the technology needs of students, faculty, and staff.

Goal 3: Provide Effective Administrative Solutions

Provide reliable, secure systems that support University requirements for academic and administrative processes; provide business analysis and technology tools that maximize student, faculty, and staff time and collaboration; and support delivery of targeted communications and services.

Goal 4: Leverage Information and Knowledge Management

Provide continuous improvement in institutional effectiveness and student outcomes by implementing technologies that support academic and administrative assessment of programs, systems and initiatives.

Goal 5: Improve Information and Technology Services

Provide consistent, excellent experiences for students, faculty, and staff that meet or exceed expectations.