PROBLEM
CONTACT GUIDE:
WHO YA GONNA CALL?
If you are having problems with any of the following, use this guide:
| Printers | Systems | Computer | Signage | Projector | Patrons |
| Print Server | Telephones | Catalog Records | Software | Value Terminal | Bathroom, Lighting, Spills, etc... |
| PROBLEM | CONTACT |
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Contact in order: |
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Student Computing, x5693 |
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Student Computing, x5693 |
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Systems/Technology Problem Report Form |
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Library Systems, x4448 |
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Systems/Technology Problem Report Form |
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Fill using paper found in cabinet across from Ref. Desk |
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Alice Dilts, x5685 |
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Systems/Technology Problem Report Form |
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Library Systems, x4448 |
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Systems/Technology Problem Report Form |
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Student Computing, x5693 |
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Library Systems, x4448 or Systems/Technology Problem Report Form |
| Print Server | |
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Student Computing, x5693 |
| Systems | |
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triage page |
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Library Systems, x4448 |
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Marc Langston, x4587 |
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Library Systems, x4448 |
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Marc Langston, x4587 and Kathy Glanville, x4311 |
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http://aphid.csuchico.edu/lso/search_oldpl1.asp |
| Telephones | User Services,
x6000 Guide to Avaya 2410 Quick Reference |
| Computer | |
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Systems/Technology Problem Report Form |
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Systems/Technology Problem Report Form |
| Catalog Records | |
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Jim Dwyer |
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Linda Anderson |
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Nancy Spinadel |
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Stan Griffith |
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Deborah Besnard |
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Stan Griffith |
| Signage | |
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Alice Dilts, x5685 |
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Sarah Blakeslee, x4244 or Wendy Diamond, x6139 |
| Software (Outlook, Word, Excel, etc.) | |
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Systems/Technology Problem Report Form |
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Systems/Technology Problem Report Form |
| Projector | |
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Systems/Technology Problem Report Form |
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Library Systems, x4448 or Sarah Blakeslee, x4244 |
| Value Terminal | |
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Student Computing, x5693 |
| Patrons | |
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Bldg Mgmt Student Supervisor, x5267 |
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Kathleen Purvis, x6727 or Jay Fuller, x4092 |
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Mike Watts, x4092 or Bldg Mgmt Student Supervisor, x5267 |
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x9911, and notify Kathleen Purvis, x6727 or Jay Fuller, x4092 |
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x9911, and notify Mike Watts, x4092 or Bldg Mgmt Student Supervisor, x5267 |
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Kathleen Purvis, x6727 or Jay Fuller, x4092 |
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Mike Watts, x4092 or Bldg Mgmt Student Supervisor, x5267 |
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x5555, and notify Kathleen Purvis, x6727 or Jay Fuller, x4092 |
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x5555, and notify Mike Watts, x4092 or Bldg Mgmt Student Supervisor, x5267 |
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Send patron to Head of Dept. about which they are complaining, |
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Judy Simmons, x5953 |
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Send patron to Circulation to activate card. If card activated and still not working, send to Wildcat Card office, Yuba117, x6119 |
| Bathroom, Lighting, Spills/Messes, etc... | |
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Kathleen Purvis, x6727 or Jay Fuller, x4092 |
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Mike Watts, x4092 or Bldg Mgmt Student Supervisor, x5267 |
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Facilities Management and Service, x6222 |
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Community Service Connection, x5555 |
Meriam Library Reference Dept., Richard Soares, 1/2006
Last updated: