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* Frequently Asked Questions *

LIBRARY NUTS & BOLTS

Who can check out books from the Meriam Library?
How long can I check out a book?
Can I be put on a waiting list for a book that is checked out?
How do I renew my books?
How do I check my library circulation account?
How do I access databases from my home computer?
How do I get a portal account?
My professor has placed something on electronic reserve. How do I access it?
I am a faculty member. How do I place items on reserve for a class?
Does the library own old campus yearbooks?
Does the library have old course catalogs?

RESEARCH QUESTIONS

How do I find a video in the library?
How do I find a thesis submitted at CSU, Chico?
What information is available for local history, genealogy, and obituaries?
Is it possible to access actual books online?
Where can I find images for a presentation?
I was searching in a journal database, and Find It appeared. What is it and should I click on it?
How do I figure out if the library has the journal I need?
How do I cite my research (books, articles, etc.)?

 

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LIBRARY NUTS & BOLTS

Who can check out books from the Meriam Library?

You must be a registered student, faculty or staff, or have a courtesy or non-affiliated user (NAU) card to check out material. Other patrons may check out government documents (only) with a California driver's license or DMV identity card and social security number.

Visit the Circulation Department's Web site for more information: http://www.csuchico.edu/library/circ/circ.html

How long can I check out a book?

The loan period is 21 days for undergraduates, staff, courtesy and non-affiliated user patrons, and 35 days for graduate students. Books checked out to faculty are due on April 15th.

Visit the Circulation Department's Web site for more information: http://www.csuchico.edu/library/circ/circ.html

Can I be put on a waiting list for a book that is checked out?

Yes, current CSU, Chico students, faculty, and staff may place a hold on any book that is checked out. The library will notify you after the book is returned and available for you to check out. A book with a hold can not be renewed. When a hold is placed on a book due by on April 15th, the library will request that the book be returned as soon as possible. To place a hold:

1. Search Books for the book you'd like to check out.
2. On the "Search Results" screen, click the title of the book to get to the "Full Record."
3. On the "Full Record" screen, click the small "place a hold" button in the top right corner of the screen (next to the search box).
4. Type your Library ID number (from your campus ID) in the box to complete the hold request.

How do I renew my books?

You can renew your library books online on or before the due date stamped in the back of the book. To renew online, from the ReSEARCH Station click on "Renew Your Books" in the "Services" box. From there do the following:

1. Enter your campus portal ID and password and press the submit button.
2 . Click renew box for each item you wish to renew.
4 . Click "Renew Selected " or the "Renew All" button.
5 . Check new due date and review renewal column for messages. You will not be allowed to renew nonprint items (like videos) or if the item is overdue, is on hold for another user, or you owe a fine. Please bring these items to the Library.

IMPORTANT: You can only renew once online. If you want to renew the same items again, you must bring them to the library's Circulation counter.

For questions or problems with online renewal, call Circulation at 898-6501.

How do I check my library circulation account?

Your circulation account provides you with a list of books you have checked out, books you have on hold, and fines you accrued. To login to your account, click on this link (circulation account), type in your campus portal ID/password, and look at your record.

You can also access your account information through the Meriam Library Catalog. To do so:
1. Visit the ReSEARCH Station.
2. Click on "Books."
3. Click on "My Library Account."

How do I access databases from my home computer?

To access the library's databases from home, you need a portal or Wildcat Email account. After creating your account, follow these steps:

1. Visit the ReSEARCH Station.
2. Surf to the link for your favorite database, and click on it.
3. Enter your portal or email login name and password when prompted.

Note: Off campus access to subscription databases is restricted to students currently enrolled in classes at CSU, Chico or faculty and staff currently employed by CSU, Chico.

Problems logging in? You may need technical help.
Students call Student Computing: 898-4357 (898-HELP).
Faculty and Staff call the Faculty/Staff Help Desk: 898-6000.

How do I get a Portal account?

If you are a current CSU, Chico student, faculty or staff member you can create a portal account. A portal account allows you easy access to the Library’s databases and full text journals.

1. To create a portal account go to http://portal.csuchico.edu/
2. Scroll down to "Accounts."
3. Select "New Student Account " or "New Faculty and Staff Account."
4. Follow the steps given.

If you have problems or questions call:
Students: Student Computing, 898-4357 (898-HELP).
Faculty/Staff: Faculty/Staff Help Desk, 898-6000.

My professor has placed something on electronic reserve. How do I access it?

Follow the steps below to use Electronic Reserves. If you are working from home you should begin by opening your Portal page and then connecting to the ReSEARCH Station. If you haven't established a university portal account yet, see these instructions. To connect to e-reserve materials, you must have the CLASS PASSWORD distributed by your instructor. If you don't have the password, contact your instructor or another student in the class.

1. To get to the E-reserves site, start at the library's ReSEARCH Station.
2. Select (Search) "Reserve Materials", on the left side of the screen.
3. Select "Electronic Reserve (E-Res)."
4. Select "Electronic Reserves and Course Materials."
5. Search by Department, Instructor, Course* and other categories.

* When searching by course, use these formats:
Use the four-letter department abbreviation that appears in the catalog or the abbreviation + course number
For example:
hist
finds all the History courses with electronic reserve materials.
hist001 finds the electronic reserve materials for History 001.

I am a faculty member. How do I place items on reserve for a class?

The library has both physical reserves and electronic reserves. The Reserve Guide for Faculty at http://www.csuchico.edu/library/llo/llofac.html explains both procedures.

If you have additional questions about placing items on reserve, call the Limited Loan Department at 898-5729.

Does the library own old campus yearbooks?

Yes, we have old copies of The Record in Special Collections.
Call number: LD723 C57.
Years we own: 1896-1970, 1976/1977-1981/1982, 1984- date.

See Special Collections' hours before making your trip to the library to view the old yearbooks.

Does the library have old course catalogs?

Old copies of the university catalogs are held in Special Collections, including:
- Catalog from 1977-date, LD723 A3 C411.
- Undergraduate & Graduate Bulletin from 1975/77, LD723 A3 C411.
- Graduate Bulletin from 1969-1975, LD723 A3 C41.
- General Bulletin from 1972-1975, LD723 A3 C4.
- General Bulletin from 1889-1972, LD723 A3 C4.

Catalogs published after 1993 are available online and course descriptions may be printed from the Web. For older issues, however, you must visit the library to make photocopies of the print catalog. See Special Collections' hours before making your trip.

RESEARCH QUESTIONS

How do I find a video in the library?

You can use the Meriam Library Catalog to look up videos. This is the same system you use to look up books in our library. So, from the library's ReSEARCH Station, select "Library Catalogs" from the center of the page, then select "Library Catalog." Once there, you can search by title, subjects, or keywords of the video you want to find.

Limit your results to only our video collection at the bottom of the keyword search screen. Next to the word "collection" is a scroll down list of our library collections. Select all of the collections that have to do with Videos or DVDs (you can select multiple options by holding down the CTRL button while you click the options you want with the mouse).

After you do this, your search will retrieve videos in our collection based on the title, subject, or keywords you searched. Use the call number provided to find your video on the shelves of the Limited Loan room (1st floor, near the stairs). You can check your videos out at the desk in the Limited Loan room as well.

How do I find a thesis submitted at CSU, Chico?

From the library's ReSEARCH Station, select "Books."

Once there, search with keywords such as the last name of the author or some words from the title. If you don't have a particular author or title in mind, and just want to find all the theses submitted to a department, then use the department name as your keyword (e.g., biological sciences). Or, you can use a likely keyword to find all the theses written about a topic (e.g., learning styles).

Limit your results to only our thesis collection at the bottom of the keyword search screen. Next to the word "collection" is a scroll down list of our library collections. From the list, select "thesis". Click submit and view your results. Use the call number provided to find the item on the shelves.

You may browse the shelves to see what theses are available from each department. After 1994, all theses from a particular department received the same call number so they would appear on the shelves next to one another. Click here to see what call number is assigned to each department: http://www.csuchico.edu/lbib/bibserv.manual/theses_academic_units.htm

The Thesis Collection is located on the 3rd floor in the northwest corner. You can check out theses at the Circulation desk on the first floor, near the exit.

What information is available for local history, genealogy, and obituaries?

Local History
The Meriam Library is home to the Northeast California Collection, a special collection of materials relevant to our local region. In the collection are a number of books, personal papers, and historic photographs. See this Web site for more information on holdings: http://www.csuchico.edu/lbib/spc/

Genealogy
The library houses valuable California Census data in addition to records pertaining to the local area in the Northeast California Collection. In addition, the library's Ready Reference & Quick Facts includes links to online genealogy resources. Resources and research assistance are available throughout Butte County. Please see this guide to genealogy services: http://www.csuchico.edu/library/gov/MLIB_Obit_Geneal_Research.pdf

Obituaries
We own microfilm copies of the Chico newspaper, the Enterprise-Record, in all its historic iterations. Patrons may visit the library's microfilm collection and make copies of obituaries from any paper. In addition, Special Collections provides a fee-based service for those unable to travel to Chico. See this link for more information: http://www.csuchico.edu/library/gov/MLIB_Obit_Geneal_Research.pdf

Is it possible to access actual books online?

Yes. Meriam Library has purchased some online books for its collection and provides access to others through a CSU-wide consortium. Current CSU, Chico students, faculty and staff may access these online books easily and for free. To see what online books Meriam library has purchased for its collection, you should search the Library Catalog. Follow the steps below. To access online books available through the CSU consortium, visit the Electronic Books Web page at http://www.csuchico.edu/lref/ebook/index.htm. This Web site also includes some collections of online books freely available on the internet. You don’t need to have current CSU, Chico status to use these free collections.

How to find online books using the Meriam Library Catalog (requires current CSU, Chico status):

1. Visit the library's ReSEARCH Station.
2. Select "Books."
3. Conduct a search for any combination of keyword, subject, author or title. If you are looking for a particular book, searching by its title usually will offer the fastest results.
4. If there are any online or electronic books with your keywords, they will be displayed in the results of your search.
5. Look for the notation "[electronic resource]" in the book title or a call number ending with the letters “eb."
6. Click on the title of an online book you are interested in. This takes you to a fuller description of the book, including a link to it online.
7. Look for the line that says "Web Link." Next to that is the Web address you should click on to access the book online.
8. To read the book online, click on "Browse this eBook online."

NOTE: Electronic books provided by netLibrary are only available to current students, faculty and staff of CSU, Chico. If you are off campus and using a commercial Internet service provider (e.g., AOL, Earthlink . . .) you may be required to setup an account (free) with netLibrary. Follow their instructions on how to set-up the account.

Where can I find images for a presentation?

Meriam Library's Photos
Historic Photographs of the Northeast California region are cataloged in the Meriam Library Catalog. Search your keyword(s), and select "historic photographs" from the "Collection" box at the bottom of the screen to limit your results. To view a photo, click on its title. On the next screen, find the line called "Web Link" and click the Web address given there. These photographs can also be searched and browsed directly on the Web from this Web page: http://cricket.csuchico.edu/portfolio/default.html However, many of the library's historic photos are not online. Contact the Special Collections Department for more information.

Images on the Internet
The library's Ready Reference & Quick Facts page links to some of the best sources of images on the Web. This site also includes photographs of the CSU, Chico campus and the region. See: http://www.csuchico.edu/lref/elebooks.html#Image If you do not see your category listed among the options, use the Google image search engine to search for your topic.

Images in books
Search the Meriam Library Catalog for your keywords. View the full record of each title that looks interesting to you (click the title to do this). Once there, look for the "description" line. The abbreviations "ill." or "illus." indicate that the book contains illustrations. Use the call number and location in the catalog to locate your book in the library.

NOTE: Most often, books in the folio collection will offer the best image options. To limit to the folio collection, follow these steps.
1. After typing your keywords in the keyword search box, scroll down to the bottom of the keyword search screen.
2.- Next to the word "Collection," scroll through the box and click on the word "folio."
3. Click the search button to begin your library catalog search.

I was searching in a journal database, and Find It button icon appeared. What is it and should I click on it?

What is it? Find It is SFX software that allows you to immediately find out if the article you'd like to read is available online in full text format. When you click the Find It button, a search is automatically conducted to identify if your article is provided in one of our other databases or in print in the library.

Should you click it? Yes, click it if the article title and description sounds like something you want to read. Find It will help you discover if the Meriam Library has the journal online through another database or in the library.

What happens after I click Find It? A box will pop up, and it will either give you a list of options or suggest you order the item through Interlibrary Loan. How to read the results page:

  • "Full text available from..." means the database listed should have the article you want to read in full text format. Click the database name to access that database and find your article. Find It will link you as close to the full text as is possible in each database.
  • "For holdings check the Meriam Library Catalog" means the library owns at least some issues of this journal. Click the Meriam Library Catalog link and look at the "Chico Has" line. Does it include the year you want? If so, write down the call number and find it on the shelf in the library. Journals (periodicals) are available on the 2nd floor of the library (see map).
  • "Request your item through Interlibrary Loan" is useful if no other options are listed. Click the link, fill out the form, and the library will get the article from another library.

How do I figure out if the library has the journal I need?

If you have an article you want to find, and know the journal name, volume, and year it was published, you are searching for a “known citation.” The following steps will help you to find the full text of the article if it is available through the Meriam Library.

1. Go to the library's ReSEARCH Station.
2. Select the link “Periodicals List” from the top left of the screen.
3. Enter in the journal title keywords or enter the full journal title in the search box.
4 . Identify the title you entered among the search results. If the journal is not available, you will get a blank screen. You can then request your article through Interlibrary Loan.
5 . If your title does show up, the search results will list the title and, below that, list the names of databases providing your journal full text or a notation that the library owns the journal.
6 . Match the date of your article against the dates provided in the results page. This will tell you which database is most likely to offer your article full text.
7 . Click the journal title. Your options will include:

  • "Full text available from..." means the database listed should have the article you want to read in full text format. The list of databases on this page corresponds to the list from the previous page. Click the most likely database source (as you identified in the last step) and find your article. The SFX technology that powers this feature will link you as close to the full text as is possible in each database.
  • "For holdings check the Meriam Library Catalog" means the library owns at least some issues of this journal. Click the Meriam Library Catalog link and look at the "Chico Has" line. Does it include the year you want? If so, write down the call number and find it on the shelf in the library. Journals (periodicals) are available on the 2nd floor of the library (see map)

How do I cite my research (books, articles, etc.)?

The ReSEARCH Station's Citation Formats & Style Manuals Page provides guidelines for citing research using several different style manuals. Look for instructions using your style on this page: http://www.csuchico.edu/lref/newciting.html

If you are not sure what format to use, check with your professor for his/her citation requirements before selecting a citation style.

 

 

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