Mail Services


Mail Services and Shipping & Receiving are responsible for the pick-up and document preparation assistance when outbound DHL® shipments are requested by campus staff and faculty.

In addition to the above:

  • Mail Services is also responsible for the chargeback to a department postage account (Mailbag Code) for services used when DHL® is the carrier.
  • Shipping & Receiving is also responsible for the internal campus delivery of inbound DHL® shipments and carrier staging for outbound DHL® shipments for campus staff and faculty.


DHL® packages are delivered to and received by the Shipping & Receiving staff at 940 West First Street, Chico.

Shipping & Receiving, using our internal tracking/delivery system, makes the final delivery and captures a signature at your department office.

Outbound (International Only)

Prepare your shipment

  • Pack and seal the contents
  • Complete a DHL® International Waybill
  • Have the shipment available for pick-up by Mail Services or call Shipping & Receiving at 530-898-5115

If necessary...

Complete a Commercial Invoice (PDF) for your non-document (dutiable) shipments

Not sure if your shipment requires a Commercial Invoice? Contact the Mailroom at 530-898-5326 or Shipping & Receiving at 530-898-5115.

DHL® International Waybill Request

Outbound shipments require form completion by campus staff and faculty. Email or call us at 530-898-5326 to request DHL® International Waybills.

Track Shipments

Track DHL® shipments by visiting


Mail Services maintains an inventory of DHL® packaging at no cost (University business only). Email or call us at 530-898-5326 to request DHL® supplies.