LEADER’S ROLE: FOSTERING A STRATEGY-SUPPORTIVE CULTURE

Matching Culture & Strategy Entails:

Philosophy of stakeholders-are-king
Openness to new ideas
Challenging status quo
Energizing employees to make new strategy happen
Repeating new messages again & again
Rewarding people exhibiting new cultural norms
Creating events where all managers must listen to angry customers, dissatisfied stockholders, & alienated employees