LEADER’S ROLE: PROMOTING CHAMPIONS
LEADER’S ROLE: PROMOTING CHAMPIONS
- Encourage people to make suggestions
- Tolerate “mavericks” with creative ideas, giving them room to operate
- Promote lots of “tries”, being willing to tolerate failures
- See that rewards for successful champions are large & visible
- Encourage people who champion an unsuccessful idea to try again
- Use all kinds of ad hoc organizational forms to support experimentation