EXAMPLE: OPERATING STRATEGY
EXAMPLE: OPERATING STRATEGY
To boost productivity by 10%, managers of firm with low-
price, high-volume strategy took following actions:
- Recruitment manager developed selection process designed to weed out all but best-qualified candidates
- Information systems manager devised way to increase office productivity by installing computerized work stations for clerical workers
- Benefit manager devised improved incentive compensation plan
- Purchasing manager obtained new efficiency-increasing tools & equipment
Boosting Worker Productivity