CREATING A CORE COMPETENCE
CREATING A CORE COMPETENCE
4 Traits Related to Building Core Competencies
1. Rarely consist of narrow skill or work efforts of a single department
2. Typically emerge from combined efforts of different work groups & departments
3. Gaining competitive advantage entails concentrating more effort than rivals on creating or strengthening core competencies
4. Bases of competency need to be broad & flexible to react to changes in customers’ needs