Combination Resume Example #2

Sara Soundbody
250 Any Street • Chico, CA 95926 • (530) 555-1212 • ssoundbody23@provider.com

Education

California State University, Chico
Bachelor of Science in Health Science, May 2004
Emphasis: Health Services Administration
Certificate: Emergency Medical Services Administration

Health Services Experience

• Assessed client needs in private and group settings
• Coordinated meetings with clients and personnel in a legal environment, such as probation hearings
• Provided calming environment for dual diagnosis clients through each phase of program

Health Services Department, Hospital Foundation, Chico, CA
Research Assistant, February 2003-Februrary 2004

• Utilized research and writing skills to build abstracts for an article database
• Acquired knowledge of  processes and procedures of implementing a Level II trauma center
• Demonstrated ability to work quickly and accurately under a deadline

Local Retirement Community, Ukiah, CA
Dining Room Server, May 1997-September 1999

• Provided comfortable environment for residents during meals and social events
• Demonstrated ability to handle difficult situations and make accurate decisions to better accommodate residents
• Provided outstanding customer service to residents needing extra assistance
  

Management/Customer Service Experience

Neighborhood Hardware, Chico, CA
Office Manager, May 2003-October 2004

• Managed accounts receivable of customer accounts on a daily basis
• Demonstrated the ability to multi-task efficiently in a fast-paced customer service environment
• Trained and supervised employees on registers and how to handle customer accounts

Local Church,Chico, CA
Student Leader/Choir Leader, August 2002-September 2003

• Led an enthusiastic and highly praised choir of four people
• Demonstrated positive “team-player” skills at events

Dancing Diner. Irvine, CA and Costa Mesa, CA
Waiter/Entertainer, February 1997-March 1999

• Earned a 100% on a secret shopper survey for providing excellent customer service
• Contributed to the 1940s atmosphere by performing for customers (singing and dancing with ketchup bottles)
• Collaborated with corporate personnel to achieve sales and operational goals
• Demonstrated flexibility by rotating between three locations to accommodate corporate needs
  

Activities

President, CSU Chapter of the American College of Healthcare Executives
Hospitality Chair, CSU Chapter, Up 'til  Dawn with St. Jude's Children's Research Hospital

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