__________________________________________

 April 14, 2005

EXECUTIVE

MEMORANDUM

05-05

__________________________________________

To:

Students

From:


Paul J. Zingg
President

Subject:

Executive Memorandum 05-05, Student E-Mail: Interim Policy for Official Communication With Students via Electronic Mail )

On the recommendation of the Vice Provost for Information Resources and the Vice Provost for Enrollment Management, I approve this interim policy for immediate implementation.

University use of e-mail
California State University, Chico considers e-mail an official method of communication with students which can provide substantial improvements over traditional written communication as it delivers information in a convenient, timely, cost effective, and environmentally aware manner. This method ensures that students have access to official communications through a standardized channel.


Official information sent to student wildcat e-mail addresses may include approved notification of university business processes and/or appropriate university, college, or department academic information such as emergency announcements, security information, billing information, confirmation of major change, etc. Alternative methods, (e.g. , US postal mail, website notification) in addition to e-mail, may also be used to communicate official university business.

Assignment of e-mail accounts

An official e-mail address is assigned by the University to all CSU, Chico currently registered students and admitted students who have submitted an intent to enroll statement.

Redirecting e-mail

Student Wildcat e-mail account holders may elect to redirect (auto forward) messages sent to their CSU, Chico official e-mail address. Those who redirect e-mail from their official address to another address do so at their own risk. Having e-mail lost as a result of redirection does not absolve the account holder from the responsibilities associated with communication sent to their official e-mail address. The University is not responsible for the handling of e-mail by outside vendors or unofficial servers. Privacy of confidential information may be compromised by redirecting an official email account.

Expectations of e-mail account holders

Student Wildcat e-mail account holders are expected to check their e-mail frequently to determine if they have received official University communications. Students are responsible for the consequences of not reading official University communications in a timely fashion and are responsible for recognizing that certain communications may be time-critical. Failure to check e-mail, forwarding errors, undeliverable addresses, mailbox full, spam blockers, etc. , are not acceptable reasons for missing official University communications.

Related Policies


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Revised: 04/05