INSIDE Chico State
0 November 4, 1999
Volume 30 Number 7
  A publication for the faculty, staff, administrators, and friends of California State University, Chico
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Information Technology Update
Campus Y2K Readiness at 96 Percent

With about eight weeks left in 1999, we are rapidly approaching the Year 2000 rollover. The campus community has been working on resolving Year 2000 issues for several years and is making the final push to January. The majority of Year 2000 surveys sent to campus offices have been returned and the data were used to prepare the October Chancellor's Office report, which showed Chico's Year 2000 readiness levels at 96 percent.

Contingency planning should be underway in all departments. Each area must determine its mission-critical functions. The contingency plan needs to consider operational impacts and consist of alternative approaches to carrying out department operations including substituting manual procedures for automated ones. Some resources can be found on the CSU, Chico Y2K Web page under contingency planning at http://www.csuchico.edu/inf/Year2000.html.

Computing Services has completed the installation of Year 2000-compliant software for SIS+.Testing is underway and will continue through December. Business and Finance will also continue testing their mainframe programs. Desktop remediation is proceeding with User Services scheduled to apply patches and upgrades to all desktops before the end of the semester. Start watching for hot pink stickers saying "Y2K Compliant" to appear on computers in your area! User Services has information available for home users on how to prepare their computers for Year 2000 at http://www.csuchico.edu/csrv/usrv/. Emergency response teams for computing, networking, and other technical problems are being established to deal with unforeseen issues over the holiday period. User Services will also have additional personnel available to answer Help Desk calls and problems associated with rebooting and Y2K failures when the campus community returns.

The Year 2000 Committee is forwarding recommendations regarding shutdown of electronic devices to the Enterprise Systems Committee. The recommendations address the mainframe computing environment, networking, desktop computing, central and distributed servers, the library, and the Associated Students/Foundation computing. The shutdown recommendations for desktop equipment are a precautionary measure to ensure that any spikes or surges in the local power grid do not damage the sophisticated electronics in computing devices. The campus will receive flyers and e-mail announcements indicating appropriate procedures to take in protecting their equipment.

The Y2K Committee is continuing to review possible ways to provide information outreach to the community. Some of the possibilities are a Y2K hotline, e-mail announcements, broadcast voicemail messages, and Web page information on the status of the campus after January 1. Intersession begins January 3 and the campus expects offices to be open and operating as usual.

Year 2000 remediation is one of the largest information technology projects initiated at CSU, Chico. Because technology has become an integral part of our student-centered learning environment and is considered an advantage to attending CSU, Chico, the campus has put tremendous effort into ensuring that Chico will successfully manage the transition into the new millennium. For more information on Chico State's readiness, vendor compliance or links to other Year 2000 sites, see the CSU, Chico Y2K Web site at http://www.csuchico.edu/inf/Year 2000.html. -- Linda Post Information Resources

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