Transcript Request


Transcript Ordering – Frequently Asked Questions

Transcript processing May 16 – June 13

While spring semester grades are being processed, official transcripts will be unavailable for students enrolled in spring 2018.  Transcript processing will resume Wednesday, June 13, 2018.  Students enrolled after summer 2004 may access unofficial transcripts through the Portal.

Enrolled in Spring 2018 and need a transcript? 

Order by the deadlines below and your transcript will be ready no later than 2 PM on Thursday, May 31.  Grades for spring 2018 will not be included.

  • Wednesday, May 16 for Regular Processing.  All orders after this date must be Rush Processing to be ready by May 31
  • Friday, May 25 for Rush Processing
  • May 31 through June 12: No official transcripts will be processed.  Place your order online and your request will be processed beginning Wednesday, June 13.  Unofficial transcripts can be ordered in our lobby and accessed in the Portal.   A letter regarding transcript availability is available upon request.   

Not enrolled in spring 2018?  Order online and your order will be processed according to your selections. 

Closure days and weekends are not included in transcript processing business days.  Our office is closed on:

  • Monday, May 28 (Memorial Day)
  • Friday, June 8 (Campus Closed)
  • Friday, June 15 (Campus Closed

Official Transcript Requests

Ordering Options

If you have a Portal account*

Locate the Order Official Transcripts on the Records, Registration & Finance tab in the Portal

Order online to receive real-time order updates by email or text message. 

Track your online order here.

CSU, Chico's online ordering process is provided through the National Student Clearinghouse (NSC), a non-profit organization serving the higher education community.  More information on NSC is available at

If you do not have a Portal account*

Order directly with National Student Clearinghouse

If you wish to pay with check or money order

Mail a completed Official Transcript Request Form to CSU, Chico.  This completed form may also be delivered to our office: SSC 110.

*Portal accounts are only available for students enrolled after Summer 2004

Closure days and weekends are not included in transcript processing business days.  Review Contact Us for our office hours and Dates and Deadlines for more information about closure days.

Unofficial Transcript Requests

If you attended CSU, Chico in any term after Summer 2004, you may use the Portal to retrieve academic information.  Unofficial Transcript Requests are also available in the lobby of the Office of the Registrar as an on-campus service. 

  • A picture I.D. is required and requests must be ordered and picked up in person.  
  • Typically requests can be processed while you wait, however, may take up to 24 hours during our busier times, such as the start and end of semester.
  • There is a $2.00 fee for each transcript. 
  • Unofficial transcripts not picked up within 30 days from the date of scheduled pickup will be destroyed.  No refund will be provided. 

CSU, Chico Faculty Advisors can request an advisor copy of a student's CSU, Chico unofficial transcript via email: