Transcript Request


Transcript Ordering – Frequently Asked Questions

Transcript processing December 10 – January 19

The Office of the Registrar will be closed Monday, December 21, 2015 through Friday, December 25, 2015. No transcript orders will be processed during the closure. Current and recent students may access unofficial transcripts through the Portal.

Need a transcript in December?  Order by the deadlines below and your transcript will be ready no later than 2 PM on Friday, December 19th.

  • Thursday, December 10 for Regular Processing.  All orders after this date must be Rush Processing to be ready by December 18th
  • Tuesday, December 15 for Rush Processing

Need a transcript in January?  Select an option below.  Orders received on or after Tuesday, December 15 will be reviewed beginning Monday, December 28.

  • Enrolled in fall 2015?  While grades are being processed, official transcripts will be unavailable. Order online and processing will begin Tuesday, January 19, 2016, and will include fall 2015 grades.  Unofficial transcripts can be ordered in our lobby and accessed in the Portal.   A letter regarding closure is available upon request.
  • Not enrolled in fall 2015?  Order online and processing will begin Monday, December 28, 2015.

 Closure days and weekends are not included in transcript processing business days.  Our office is closed on:

  • Monday, December 21 – Friday, December 25 (Winter Break)
  • Friday, January 1 (New Year’s Day)
  • Monday, January 18 (Martin Luther King, Jr’s Birthday)

Official Transcript Requests

Ordering Options

If you have a Portal account*

Locate the Order Official Transcripts on the Records, Registration & Finance tab in the Portal

Order online to receive real-time order updates by email or text message. 

Track your online order here.

CSU, Chico's online ordering process is provided through the National Student Clearinghouse (NSC), a non-profit organization serving the higher education community.  More information on NSC is available at

If you do not have a Portal account*

Order directly with National Student Clearinghouse

If you wish to pay with check or money order

Mail a completed Official Transcript Request Form to CSU, Chico.  This completed form may also be delivered to our office: SSC 110.

*Portal accounts are only available for students enrolled after Summer 2004

Closure days and weekends are not included in transcript processing business days.  Review Contact Us for our office hours and Dates and Deadlines for more information about closure days.

Unofficial Transcript Requests

If you attended CSU, Chico in any term after Summer 2004, you may use the Portal to retrieve academic information.  Unofficial Transcript Requests are also available in the lobby of the Office of the Registrar as an on-campus service. 

  • A picture I.D. is required and requests must be ordered and picked up in person.  
  • Typically requests can be processed while you wait. 
  • There is a $2.00 fee for each transcript. 
  • Unofficial transcripts not picked up within 30 days from the date of scheduled pickup will be destroyed.  No refund will be provided. 

CSU, Chico Faculty Advisors can request an advisor copy of a student's CSU, Chico unofficial transcript via email: