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Staff
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If you are a current Chico State student, you can request help from
Student Computing in the following ways:
| Live Chat |
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Click here to chat live with a Student Computing Technician. Please type your Full Name in the Name field in the chat window. A technician is available
during the same hours as the 800 number, below.
This service requires Java (click here to download if you have having problems).
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| Telephone |
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Students can reach Student Computing technical support by phone via either of the two numbers below.
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(530) 898-HELP (4357) |
(800) 780-4837 |
| Support Available |
Portal accounts, ResNet, online registration, basic applications (MS Office, Photoshop, Dreamweaver, etc.), campus computer labs,
Wildcat Dial-up, Wildcat Wireless. |
Primarily for online and distance education users: Portal accounts, WebCT, Blackboard Vista, and Wimba. Students
calling this number can leave a message and a phone number to receive a call back. |
| Hours (Spring 2008) |
Same as MLIB 116 Lab Hours |
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These hours begin on January 28, 2008.
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| Sundays: | Closed |
| Mondays: | 8:00 a.m. - 8:00 p.m. |
| Tuesdays: | 8:00 a.m. - 8:00 p.m. |
| Wednesdays: | 8:00 a.m. - 8:00 p.m. |
| Thursdays: | 8:00 a.m. - 8:00 p.m. |
| Fridays: | 8:00 a.m. - 5:00 p.m. |
| Saturdays: | Closed |
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| Email |
| helpstu@csuchico.edu |
Response time: One business day during regular fall and spring semesters. |
| Walk-in |
| Our helpdesk is located in the MLIB 116 computer lab. |
Hours (Spring 2008):
Same as MLIB 116 Lab Hours
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