CSU Online Training via SkillSoft

IMPORTANT NOTICE: For Compliance Training, log into DTS System.

ATTENTION: If you complete a course through this site, the completion data doesn't automatically pass on to the campus Development and Training System (DTS).  Please email pdev@csuchico.edu and we will be happy to transition your SkillSoft completion record to the campus DTS.

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What is SkillSoft, SkillPort and SkillChoice?

The CSU has partnered with SkillSoft to offer a multitude of eLearning options;

  • Unified delivery, behind the scenes, via SkillPort
  • Compliance training from third party vendors (e.g., LawRoom) via SkillSoft
  • SkillChoice eLearning courses for professional development.  Includes several certificate series on a multitude of topics. 
    This course was called Mind Leaders prior to 2014.
  • Access to ebooks.
  • Use campus authentication to enter the training system.

What is SkillSoft?

CSU's partnership with SkillSoft provides access to more than 600 SkillChoice eCourses and over 20,000 eBooks 24x7!

As a CSU employee, there are thousands of engaging online eLearning courses, books, and videos that you can take from the comfort of your computer. They are only a few clicks away, and all of them are FREE of charge!  The system conveniently tracks your progress and completion.  The courseware also offers certificate training hours towards professional certificates.  (Testing may be available on- or off-campus.)

Learn more:

How to get to the training:

Reminder: Please share with your supervisor that you would like to complete online training to ensure their support and clarify time that operational needs permit you to do so.

How to find an e-book:

Curious?

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Resources

  • SkillChoice Business Catalog Listing
  • CSU’s Got Talent
    • Better Presenting (1 hour, 12 minutes)
    • Build a Workplace People Love, Just Add Joy (1 hour, 10 minutes)
    • Managing Student Employees (1 hour)

Courses

  • Administrative Professionals: Putting Your Best Foot Forward (1 hour)
  • Connecting with Others through Diplomacy and Tact (22 min)
  • Customer Service over the Phone (1 hour)
  • Effective Team Communication (1 hour)
  • Emotional Intelligence: Applying EI at Work (30 min)
  • Essential Skills for Professional Telephone Calls (1 hour)
  • Internal Customer Service (1 hour)
  • Mastering Active Listening in the Workplace (34 min) ~ March E-course of the Month for MPP
  • The Angry Caller: What's Your Plan? (6 min)
  • Time Management: Too Much to Do and Too Little Time (32 min) ~ March E-course of the Month for Staff

Books

  • Supercommunicator: Explaining the Complicated So Anyone Can Understand by Frank J. Pietrucha
  • Leadership and Self-Deception: Getting Out of the Box by The Arbinger Institute
  • The Anatomy of Peace: Resolving the Heart of Conflict by The Arbinger Institute
  • Catalytic Coaching by Garold L. Markle
  • Principle-Centered Leadership by Stephen R. Covey

Sponsor

The SkillChoice series is generously sponsored by the University Staff Development Program.

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