News/Announcements

8/18/08 - Mail.csuchico.edu Phishing Alert

There have been reports of another phishing scam, this time a message purporting to be from the Helpdesk, and soliciting login and password credentials for mail.csuchico.edu accounts.

This message is not from an official campus support group, and is an attempt to obtain your account information. We recommend users to delete these messages and do not click any links within any such messages. The campus Help Desks will never ask for account login and password information to be sent via e-mail--users should not trust any email request for this type of information for any accounts they have.

More information on this message and other phishing scams affecting our campus can be found here: https://wiki.csuchico.edu/confluence/display/usrvkb/Phishing+Scam+Attempts

8/12/08 - Malicious 'CNN Alerts: Breaking News' E-mail messages

We have received reports from campus users who have received fake e-mail messages with subjects such as "CNN Alerts: Breaking News" or "CNN.com Daily Top 10". If users click on a link within the e-mail message, they may inadvertently install spyware on their computer. Campus junk mail filters and anti-virus software are catching many of these messages, but cannot fully protect systems against this kind of attack at this time and some messages are getting through.

The best advise is for users to be aware and delete these messages without clicking on the links. Please visit our knowledge base for more information here: https://wiki.csuchico.edu/confluence/display/usrvkb/AntiVirus+2008

6/20/08 - Bay Fileserver Emergency Maintenance

The Campus fileserver, Bay, will be down for emergency maintenance this afternoon from 1:00pm to 3:00pm to troubleshoot the cause of the service outages earlier this week. This will affect all department and personal folders on Bay. If you need access to files during this time, we suggest that you save a copy to your local hard drive before the maintenance window and then copy the file back to the server once it becomes available. Please call User Services at 898-6000 on Monday if you need assistance re-uploading your files.

5/13/08 - Windows XP SP3 Released, But Not Yet Supported

Microsoft recently released Service Pack 3 for Windows XP. User Services is in the process of testing this update and will only release it centrally to campus computers after is is found to be stable and compatible with our campus systems. While it is possible to download this update directly from Microsoft, campus users are urged not to try to install SP3 on their own at this time.