E-mail Support
Official E-Mail Communication
Use of campus e-mail is governed by Executive Memorandum 07-01
Students
WildcatMail
The new WildcatMail Powered by Google service is primarily used by Students, but is also available to faculty and staff. Wildcat E-mail addresses end with '@mail.csuchico.edu
Faculty/Staff
Microsoft Exchange/Outlook
Microsoft Exchange E-mail. This is the primary E-mail account for faculty and staff that integrates electronic mail and scheduling. E-mail accounts have the ending of '@csuchico.edu'.
You can access your Exchange E-mail account online at - https://silk.csuchico.edu/Exchange
WildcatMail
The new WildcatMail Powered by Google service is primarily used by Students, but is also available to faculty and staff. Wildcat E-mail addresses end with '@mail.csuchico.edu
Wildcat E-mail will be powered by Google being on January 20, 2009. Please visit our information and F.A.Q. pages for more details at http://www.csuchico.edu/google.
You can access your Wildcat E-mail account online at - http://mail.csuchico.edu/
Proofpoint SPAM Filtering
As of May 21st, 2007 the Proofpoint spam filtering system has been implemented on both Wildcat and Exchange systems as a supplement to the Spam Assassin (below). Proofpoint operates on the server level to quarantine spam messages before they reach your account. A "Spam Digest" is sent to each account every day at 3:00pm indicating messages that have been quarter. More information can be found here.
E-mail Attachments: Blocked File Types
Many worms and viruses spread as attachments to e-mail. As a result, standard practice is to block many of the file types most commonly used by viruses that are not commonly attached to legitimate e-mail.
E-mail Tutorials
We have how-to documentation for configuring you E-mail client, setting up SPAM filters and more.
ISP Mail Servers
If you connect to the internet through an off-campus Internet Service Provider (SBC DSL, Comcast, etc.) and want to user you Chico State E-mail account, you will need to set up you email client to use your ISP's outgoing mail server. We have instructions and a list of known ISP Mail servers here.
News/Announcements
7-20-09 Exchange 2007 - Macintosh Entourage Users Need to rebuild their profile
We have found that Macintosh Entourage users might experience issues with calendaring and appointments after our upgrade to Exchange 2007. Specifically, new meeting requests accepted via Outlook, OWA or a smart phone do not appear on the Entourage Calendar.
In addition, we have also found that Entourage users who have their exchange server ser to ESCHE.csuchico.edu instead of SILK.csuchico.edu may no longer be able to connect after the upgrade.
To fix these problem we recommended all Entourage users re-create their Entourage profile using the directions and settings we have in our Knowledge Base article here:
https://wiki.csuchico.edu/confluence/display/usrvkb/Exchange+2007+for+Entourage+and+Mac
Exchange E-mail Upgrade, Thurs, july 16 - Sun, july 19
Information Resources is excited to announce that beginning the evening of July 16 we will be upgrading Exchange, the primary e-mail system for faculty and staff. This upgrade will bring many benefits to campus including:
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• More than triple the storage! Mailbox quota will increase from 150MB to 500MB
• Double the attachment size limit from 10MB to 20MB
• All new web interface
• Better performance, including faster searching
• Better stability
• Enhanced security
https://wiki.csuchico.edu/confluence/x/FoDLAQ
Coming January 20th, 2009: WildcatMail Powered by Google!
We are excited to announce that the campus is upgrading our outdated student e-mail system. The WildcatMail system will be replaced with a CSU, Chico implementation of Google Apps for Education. The new system, WildcatMail powered by Google, is free to the University and will provide our students’ access to an e-mail system with vastly expanded data storage, additional features, and access to popular communication tools in Google Apps for Education. Students will continue to use their existing @mail.csuchico.edu e-mail addresses.
Please visit our information and F.A.Q. pages for more details at http://www.csuchico.edu/google.
8/27/07 new method for E-mailing Course sections
Instructors may e-mail all students in a course section by formatting an e-mail address as listed below. By sending to this one address, the message will be delivered to the current preferred e-mail address of all students enrolled in the course. More...

